Customer Ratings & Reviews
- Model:
- RF263BEAESG
- |
- SKU:
- 4203800
Customer reviews
Rating 4.3 out of 5 stars with 4527 reviews
(4,527 customer reviews)Rating by feature
- Storage Capacity3.3
Rating 3.3 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Design2.3
Rating 2.3 out of 5 stars
Customers are saying
Customers are enthusiastic about the spaciousness, adjustable shelves, design, and fingerprint-resistant feature of the refrigerator. They appreciate the ample storage space, flexibility in organizing the shelves, and stylish appearance. The fingerprint-resistant feature is also well-received. However, customers have concerns about the ice maker, noise, and water leakage. The ice maker seems to be unreliable and prone to breaking down, while the noise level and water leakage issues have also been reported.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
nice but the storage could be better devised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the right side door is useless for storage the shelving on the left is okay
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
No, I would not recommend this to a friendRated 3 out of 5 stars
good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is a good fridge, it works nicely. recommend for you
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friend- Pros mentioned:Adjustable shelves
Rated 5 out of 5 stars
very happy with the amount of space and features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with the freezer on the bottom design, and the fact that I can flip and move shelves around to meet my needs.
This review is from Samsung - 25 cu. ft. French Door Refrigerator with External Water and Ice Dispenser
I would recommend this to a friend Rated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought an open box item and was very pleased with the product and service. Not only did we get a great price, but when the item was delivered, the delivery crew pointed out that the water line was broken, we then called the Geek squad and a replacement part was ordered immediately, and repaired within 1 week at no additional cost to us. Fridge now works great!
This review is from Samsung - 25 cu. ft. French Door Refrigerator with External Water and Ice Dispenser
I would recommend this to a friendRated 1 out of 5 stars
Worst fridge to buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I must say i purchased this because i am a huge samsung lover and this one product changed my mind about their fridge line. the parts was replaced 3 times by BB technicians and they were all stumped and even had samsung rep on phone and could not figure out the problem finally they replaced under the lemon law but took 3 months of having issues and constant food spoilage because the fridge kept freezing all the food like it was in freezer. swapped out with a competitor and love the lg door in door so far no problems. had the samsung for 2 years before problems started.
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
No, I would not recommend this to a friend- Cons mentioned:Ice maker
Rated 1 out of 5 stars
Do Not Buy This Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor Design very disappointing. The Door keeps breaking Ice maker slowly quit making Ice. To not working at all. My fist experience with Samsung products and I won't be buying anymore for me or the houses I build.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JayD,
Thank you for letting us know about your refrigerator. We apologize for the inconvenience that this may cause you. I'm sorry to hear the ice maker is not making ice. We appreciate your honest feedback about the design, and we are continuously working to improve our Samsung products.
I will provide you with a link that indicates a troubleshooting guide related to ice maker issues.
Here's a link if the ice maker is not making ice: https://www.samsung.com/us/support/troubleshooting/TSG01001012/.
Here's another related link: https://www.samsung.com/us/support/service/refrigerators/ice-maker-service/.
You can also check the warranty information on this link: https://www.samsung.com/us/support/service/warranty/RF263BEAESR/AA.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1800-7267-864
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144323811
^Rainly
- Pros mentioned:Spacious
Rated 5 out of 5 stars
It updated my kitchen immediately!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this fridge very quite and lights just where I need them.
This review is from Samsung - 24.6 Cu. Ft. French Door Refrigerator
I would recommend this to a friend Rated 3 out of 5 stars
Good refrigerator not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only issue is that you can't store a gallon of milk
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
No, I would not recommend this to a friendRated 2 out of 5 stars
POOR DESIGN
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough room for tall items-door racks way too small and plain stupid.Have to open both doors to get to cool select pantry and it is too small in height.
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
No, I would not recommend this to a friend- Pros mentioned:Spacious
Rated 5 out of 5 stars
Nice frig
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and roomy slots of space inside ice and water good
This review is from Samsung - 25 cu. ft. French Door Refrigerator with External Water and Ice Dispenser
I would recommend this to a friend Rated 5 out of 5 stars
Great value for this refrigerator.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I selected this refrigerator based on reviews. The price I paid was a great value. I've enjoyed having the french doors and freezer on the bottom. It's so much easier getting things out of the freezer than the side by side I had. Enjoying the dual temperature, it keeps my fruit and vegetables lingers. Also like that the freezer handles rotate. It seems to make it easier to pull out and I don't have to worry with the kids pulling to hard. I'm glad that I bought this model.
This review is from Samsung - 24.6 Cu. Ft. French Door Refrigerator
I would recommend this to a friend- Cons mentioned:Noise
Rated 2 out of 5 stars
LG refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased this refrigerator. The product seemed to work ok but was noisy. We never hooked up the water/ice maker because the unit was damaged on delivery and we had to get another unit. Best Buy's delivery crew was very unprofessional and the person I have to talk to about the damages was rude and inconsiderate. Later I was told by a Best Buy representative that if you don't get free installation, you get a less experienced team. I thought I had free installation and if I knew all this, I would have made sure I had this or purchased elsewhere. Way more stress than I wanted for a refrigerator.
This review is from Samsung - 25 cu. ft. French Door Refrigerator with External Water and Ice Dispenser
No, I would not recommend this to a friend Rated 4 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge for the price we got it. Icemaker is great - 2 kinds of ice. The water sprays out at a slightly weird angle, but you get used to it. Great freezer space. We have many tall items (wine bottles, juice bottles, syrup, etc) and have trouble making space for them. Overall - a great buy.
This review is from Samsung - 25 cu. ft. French Door Refrigerator with External Water and Ice Dispenser
I would recommend this to a friendRated 2 out of 5 stars
warning on this model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not informed that this model did not collect ice in the freezer. I did not even think to ask the question. If ice comes out the door I would assume it collects in the freezer.I also do not like that the doors do not self close. Very disappointed with this freezer.
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
No, I would not recommend this to a friendRated 4 out of 5 stars
Samsung Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappointed in the water flow of the dispenser. Overall the refrigerator is great, just that one flaw and we haven't been able to get any solution from manufacturer. The suggestions they have given haven't changed the outcome.
This review is from Samsung - 25 cu. ft. French Door Refrigerator with External Water and Ice Dispenser
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, easy to use, keeps good fresh and price is right
This review is from Samsung - 24.6 Cu. Ft. French Door Refrigerator
I would recommend this to a friend - Pros mentioned:Spacious
Rated 5 out of 5 stars
Nice item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this refrigerator to replace our old one that died. Big and spacious. Quiet runner.
This review is from Samsung - 25 cu. ft. French Door Refrigerator with External Water and Ice Dispenser
I would recommend this to a friend - Pros mentioned:Spacious
Rated 5 out of 5 stars
More Spaces
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have more space, beautiful, I got a good deal price, the ice taste good
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
LOVE this FRIDGE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Samsung fridge for my grandmother who has found this to be easy to use and incredibly functional. Each of the compartments are easy for her to access and she likes the various conveniences the fridge offers. She is not high tech so I was slightly worried about the tech conveniences the fridge offers. She is by no means overwhelmed. She's loves it and raves about it all the time. Great purchase!
This review is from Samsung - 24.6 Cu. Ft. French Door Refrigerator
I would recommend this to a friend- Pros mentioned:Space
Rated 5 out of 5 stars
good refrigerator for a very good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Attractive refrigerator in piano black. Good use of space, good lightning and outstanding performance.
This review is from Samsung - 25 cu. ft. French Door Refrigerator with External Water and Ice Dispenser
I would recommend this to a friend



















