Customer Ratings & Reviews
- Model:
- RF263BEAESG
- SKU:
- 4203800
Rating by feature
- Storage Capacity
Rating 3.3 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Design
Rating 2.3 out of 5 stars
Customers are saying
Customers are enthusiastic about the spaciousness, adjustable shelves, design, and fingerprint-resistant feature of the refrigerator. They appreciate the ample storage space, flexibility in organizing the shelves, and stylish appearance. The fingerprint-resistant feature is also well-received. However, customers have concerns about the ice maker, noise, and water leakage. The ice maker seems to be unreliable and prone to breaking down, while the noise level and water leakage issues have also been reported.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Space
Great fridge .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits everything we need. Able to get rid of a fridge and an additional freezer.
I would recommend this to a friend Very happy with all my appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator,dishwasher,stove and microwave are all Samsung appliances. The stove has a large clear window that you can see what you are baking without opening the door. The refrigerator has French doors and a lower freezer that I like. The dishwasher is easy to load and cleans nicely. Thank you Bestbuy,you gave me the best price too!
I would recommend this to a friendThe product is amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery team was horrible! I love the product
No, I would not recommend this to a friend- Cons mentioned:Ice maker
Don't spend your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing but problems with this refrigerator, leaked since the day I bought it ice maker freezes causes water to back up. Nothing to do with a two year old frig but buy a new one per service agent.
No, I would not recommend this to a friend - Pros mentioned:Spacious
Great frig!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great refrigerator for the price. Lots of space.
I would recommend this to a friend - Pros mentioned:Price
Can't go wrong with this one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional quality and perfect utilization! Can't beat the price!
I would recommend this to a friend Samsung is noisy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Generally satisfied with refrigerator aside from noisy compressor cycle. Ice maker unimpressive and hard to access when getting ice from maker directly rather than the door.
No, I would not recommend this to a friend- Pros mentioned:Spacious
Great item for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so pleased with this fridge. It has so much space, It so quiet and looks great!
I would recommend this to a friend Love this Fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great fridge, especially for the price. I love the features and especially the visibility. The lighting is great and the shelf arrangement is very functional. I had two issues at first: the Coolselect Pantry drawer would fall out of it's roller mechanism and bind up. Also, one of the French doors had some scratches. But Best Buy swapped it for a new fridge and now, it's all good. Great, great Customer Service!
I would recommend this to a friend- Pros mentioned:Spacious
Great fridge for price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this a few months ago. Worth every penny! Lots of apace.
I would recommend this to a friend Fridge - okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although I like the layout, I lost room in my freezer.
No, I would not recommend this to a friendGreat fridge for the price, but its loudness
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, but it's a lot louder than most fridges.
I would recommend this to a friendBrand response from MsSamsung
Posted .Hi Patch75,
We appreciate the feedback. There are several factors that can prevent the refrigerator from being as quiet as it's designed to be, despite the quiet, Digital Inverter Compressor. For help troubleshooting the noises you're hearing, please refer to the Support section of Samsung's website.
Thank you,
Ms. Samsung
- Pros mentioned:Space
Great Refrigerater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product all the way around. Good ice maker, lots of space looks great.
I would recommend this to a friend - Pros mentioned:Price
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator for the price. Great price and fast delivery .
I would recommend this to a friend - Pros mentioned:Spacious
Best refrigerator I ever purchased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great appliance for my family. Offers everything we need.
I would recommend this to a friend - Pros mentioned:Spacious
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice also. A lot of room. Cools very well and the freezer is great
I would recommend this to a friend - Cons mentioned:Ice maker
trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would give this fridge a 0 if I could. I hate it. The icemaker has never worked properly after the first year.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Samsung Customer, I see you are experiencing issues with your Samsung Refrigerator not making ice and know that can be frustrating. I would like to offer some assistance in getting that issue resolved. I would love for you to reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143475831. We thank you for being a part of our Samsung family. ^Brad
- Cons mentioned:Customer service
Having problems already
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Water started tasting plasticky after about ten days. Changed filter, same problem a week later. Poor response from customer service.
No, I would not recommend this to a friend Nice fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Descent fridge with a lot of room inside. Only issue was that the first one they dropped off had an issue with the outside panel and would not light up or function
I would recommend this to a friendNEVER buy this frig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst appliance purchase of my life. About a month after the one year mark (when the warranty runs out) the frig starts leaking water and not really cooling. Find a repairman who orders the part from Samsung and it takes two months to come in! Get it installed and ice maker breaks. Still waiting for that part and, you guessed it, the frig is leaking water again and not cooling well. Total lemon, RUN, do not walk away from this frig.
No, I would not recommend this to a friend