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Customer Ratings & Reviews

Your price for this item is $1,499.99
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The comparable value price is $2,099.99

Customer reviews

Rating 4.3 out of 5 stars with 4527 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 2.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the spaciousness, adjustable shelves, design, and fingerprint-resistant feature of the refrigerator. They appreciate the ample storage space, flexibility in organizing the shelves, and stylish appearance. The fingerprint-resistant feature is also well-received. However, customers have concerns about the ice maker, noise, and water leakage. The ice maker seems to be unreliable and prone to breaking down, while the noise level and water leakage issues have also been reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 4,527 reviews
  • Rated 4 out of 5 stars

    Decent fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge works well. Had to remove one shelf to allow for gallon jug storage. Door hinges squeak, whixh is annoying. They are made of a plastic material and doesn't appear to be a way to lubricate them.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Very quiet and plenty of space. Ice is a nice size.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing we don't like ( but we can deal with)is the water comes out real slow.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    This is a great refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has great lighting and great space for its size.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Lousy ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is excellent at keeping food fresh and frozen. It has great temperature stability. I would give it 5 stars if not for the lousy ice maker. We have had this refrigerator for over 3 years and have had the ice maker repaired or replaced at least 6 times. Today, I called the geek squad to schedule another service call. The main problem is that the ice maker freezes and stops making and or dropping ice cubes into the bin.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for sharing your experience with us, Redwood. ^Lo Samsung

  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Lots of room and keeps food very cold

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space. Love the features and shelves. the bottom freezer is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Very good design. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new refrigerator is perfect for me!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the LED lighting and having the fridge on top and freezer on the bottom. I've always loved the french door look and find the ice and water dispenser convenient. The fridge is spacious and the interior design is perfect. Best of all, I got a great deal from Best Buy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Use to Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roughly 3yrs,2016 -2019 and signs of Rusting. check the back of your refrigerator and along the door. Had black stuff growing.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    DO NOT BUY THIS PRODUCT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ICE MAKER ALWAYS HAS A PROBLEM AND NOW IT STOPS WORKING. SEARCH ON LINE AND YOU WILL FIND MORE AND MORE COMPLAINTS! DO NO BUY THIS PRODUCT OR YOU WILL REGRET!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator. We were a little surprised that there was no protective material on outside of refrigerator and every piece inside had the protective film on it. Runs quiet but ice maker is a bit noisy. Works perfect so far.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Having issues with the ice maker.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker is freezing up. When using the ice maker it is backing up and ice comes out the door when opening the fridge door.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Diane! You can use this link (https://bit.ly/2OFma8T) to help with your ice maker troubles. ^Jecca Samsung

  • Rated 3 out of 5 stars

    Ok fridge but had several problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is huge, inside and out. We liked the setup but noticed right away that the ice maker took up quite a bit of room. I liked being able to put long items in the pantry drawer, like veg or fruit trays. It worked well for awhile but we had several issues after a couple of years. The fridge would ice up and the fan would no longer work. Because we had the Geek Squad warranty we were able to have it fixed many times and they eventually replaced the fridge. We learned after all that this model had a reputation (earned after we purchased it) for the icing issue.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love the size and the icemaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has lived up to my expectations. The features are good. It matches well with the kitchen. The ice maker works great. The drawer space inside really helps with the storage of food.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Ice maker takes up less room but cubes small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model works well expect when using the outside panel to choose ice or water it is hard to respond to touch and cubes drop very slowly.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there, I'd love to help you find a solution. Verify and follow the steps on this link: https://bit.ly/2wmjzd0 to better the performance of your panel. Also, If you have any other doubts or concern please contact us via Twitter:  https://bit.ly/2pTYDc7 Facebook Messenger: https://bit.ly/2LmCR7F Support via LiveChat or Email: https://bit.ly/2z9FXFr or give us a call at 1-800-Samsung.
      ^Lizzette Samsung

  • Rated 1 out of 5 stars

    Don’t do it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had 5 total service calls on this fridge in the just over a year we had it for anything from a no cooling problem to the entire computer board being bad. It also does this fun thing where it will freeze the coils up then thaw out all over your kitchen floor. We were eventually able to exchange this fridge for a new one. I would recommend if you’re considering a fridge, to stay away from this one.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Unhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the fridge unhappy with Best Buy getting it to us. They ordered the wrong product, then told it was discontinued, hen told the found it, when it arrived was the wrong fridge.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to best buy looking for a refrigerator the sales person was very helpful and knowledgeable and showed me lots of options. After reviewing 3 refrigerators we eventually went with a reasonably priced refrigerator. So far it's been great I can't even hear it run I'm very happy with the service and the product.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Really like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works well lots of room. Like French doors

    I would recommend this to a friend