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Customer Ratings & Reviews

Your price for this item is $1,499.99
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The comparable value price is $2,099.99

Customer reviews

Rating 4.3 out of 5 stars with 4527 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 2.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the spaciousness, adjustable shelves, design, and fingerprint-resistant feature of the refrigerator. They appreciate the ample storage space, flexibility in organizing the shelves, and stylish appearance. The fingerprint-resistant feature is also well-received. However, customers have concerns about the ice maker, noise, and water leakage. The ice maker seems to be unreliable and prone to breaking down, while the noise level and water leakage issues have also been reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 4,527 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. I have lower back issues & it's nice not to bend down all the time to get into the bottom draws of a regular side by side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ice. It gets soft (almost like Sonic ice) after sitting in liquid. I really like the size. It is perfect for a small family.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived with a couple of slight dents and it was not the fridge we ordered.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works really well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great refrigerator and it has a lot of room. I love the alarm that goes off if someone happens to leave the door open. Great for the kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get a lot of compliments on it. It's the style I always wanted and Best Buy allowed me to get it at a great price. Beautiful inside and out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy everything went smooth !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied they had a problem sent another crew out and did a great job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product. I would recommend to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits my desires and needs. Looks impressive and functions well. Touch pad will take a little to get used to and seems not to respond easily.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very Disappointing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator as an "Open Box" on 7/24/20. Six days later it quit. Just quit working altogether. I was getting water for my coffee and the electronics on the door went nuts. The alarm was going off and it was flashing PC ER. If that happens to you, get everything out because it is a done deal. The whole refrigerator shuts down and you will lose everything in a matter of hours. We had purchased the Geek Squad 3 yr. Protection Plan but that was a TOTAL JOKE!!! We ended up returning this product as it was still within the 15 day return timeframe. Not sure if it was returned by someone else but.....

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung everything. I have all Samsung TVs, microwave and now refrigerator. It looks great and so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family uses this fridge, and they tell me that they love the fridge.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello edyy! We understand that this unit is meeting your expectations and we couldn't be happier for you . Thank you for your continued support and for choosing Samsung. ^Nic Samsung

  • Rated 5 out of 5 stars

    Love the everything about it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE the fact that you can have a cold blast for the refrigerator and a cold blast for the freezer whenever you put up the groceries in it from the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall my favorite refrigerator ever, organize my food perfectly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Leaking water faucet Terrible support

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water will not stop coming out of the door, And geek squad refuses to assist even with the protection plan. Fridge is 2 weeks old and I have never expected such terrible experiences from either of these companies. STAY AWAY

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there! Most likely, there is just some air trapped in the water line that needs to be purged to stop the water from dripping. There are some other things that could cause this too though. This link (https://bit.ly/2IkgX4M) has all you need to know to help get the water to stop. ^Jecca Samsung

  • Rated 2 out of 5 stars

    Not a good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to slam the doors very hard I had to sent it hack

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great with my stainless steel appliances. This product is smudge free. I only have this for a month. So far I'm pleased with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Skip Samsung products

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not even alil over a year and my refrigerator fails. Samgsung won't do anything about it. I won't be buying samgsung products anymore. LG service is more reliable and caring about getting your expensive products fixed

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! If you would like service to resolve this issue, please use the following link (https://www.samsung.com/us/support/service/locations/) Thank you for sharing your Samsung experience! ^Ty Samsung

  • Rated 5 out of 5 stars

    Great refrigerator with lots of room.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for the right black refrigerator. We knew we had to have Samsung because our whole house is supplied with Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets our requirements

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigurator was diliveried while I was in the hosptal. My wife had no problems with the delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has been great. Still working fine after 3 years. The ice maker outside the door still works also.

    I would recommend this to a friend