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Customer Ratings & Reviews

Your price for this item is $1,499.99
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The comparable value price is $2,099.99

Customer reviews

Rating 4.3 out of 5 stars with 4527 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 2.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the spaciousness, adjustable shelves, design, and fingerprint-resistant feature of the refrigerator. They appreciate the ample storage space, flexibility in organizing the shelves, and stylish appearance. The fingerprint-resistant feature is also well-received. However, customers have concerns about the ice maker, noise, and water leakage. The ice maker seems to be unreliable and prone to breaking down, while the noise level and water leakage issues have also been reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 4,527 reviews
  • Rated 4 out of 5 stars

    Nice Refrigerator, however....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I've only had this refrigerator for about month now. I had an older version of a Samsung refrigerator and it had more space for milk, juice, etc. on the left hand door, but now you can only put small containers. I wish they didn't change that feature, but overall everything has been good.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    My first French door, freezer on the bottom fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge! Lots of room, easy to access everything. Love all of flat open space in the freezer

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Samsung French Door Refrigerator is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I have owned a French Door Refrigerator. Really like having the freezer on the bottom. Ample room in refrigerator and freezer sections.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge but lacks door space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of this fridge and it is easy to move to clean around because of the wheels. The ice machine works great and fridge cools very well. My only issue with the fridge is that there isnt a ton of room to put tall items unless you take out a shelf and because of the size of the ice maker you lose a lot of shelf space on the door.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for price. A lot of room on inside & freezer conveniently located. Ice maker great. Would recommend to anyone interested in a good refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice French Door Refrrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things I like about this refrigerator: Extra Compartment that can be set for several temperatures for assorted items. I keep drinks in mine. Extra shelf in Freezer to put items that are used frequently. Ice and water on the outside of the door. I can open one side or the other to get things out of the refrigerator. Two slight irritants: I am short and I can't reach to the back of the top of the top shelf. And there is no butter section. One section really is too small to hold anything. Otherwise I really like my new refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a lot of space and i like look of the fridge

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great rerig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator with good look. It is very quiet all the time. Very easy to change water filter, too.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Couldn't ask for more in a fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has plenty of space and it looks great. Its very well lit and features a fully customizable storage area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this. Finger print resistant. Drawer is later with nice smaller top drawer built in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So great to have a new fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this refrigerator/freezer for about 5 weeks now and it has been a night and day improvement over its' predecessor. The ice maker in conjunction with the in-door dispenser has really improved kitchen life. My wife says that her coffee tastes better with the filtered water. Plenty of well lit storage - drawers & shelves. Everything is adjustable too. Took some getting used to having the freezer on the bottom, but now we all feel that it's a big improvement. Samsung does it again. Top of the line appliance at the right price.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Nice look; works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Installers-poor job. No 2nd ice maker.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an LG french door for three (3) years, ice-cube problems then compressor went bust and ran into service shops not accepting LG repairs anymore so we switched to Samsung. So far quiet operation and it is keeping the temperature well. Got burned with the LG so I am hesitant to give this one a five star until it makes it for at least 4-years with no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lovely, but not very practical.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look, and love the water dispenser features however space is limited in the fridge, and you do kinda need a spare fridge to put other items. Maybe just my family but still. For the money i would have liked to have a little more space. I really appreciate the door open alarm feature however.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this for almost a year and I actually LOVE it! Though.... just me... I wish it told me the fridge and freezer temps all the time... yes, I can just push a button to find out what I have them set at... but after putting the groceries away I'd just like to know "actual". That's it! Otherwise no problems! Just me being pickey! :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Only issue I have is the noise that this fridge makes when the compressor (?) comes on. Slight hum and vibration sound. Not overly loud but you can hear it. Moved up from a 12 yr old Whirlpool side by side which worked great. Wanted to make the change to stainless. Being that my old fridge made no noise, hard to believe that the more modern fridge has to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is great for the price point it has 2 evaporators so it keeps temp very well. I really liked the power cool and freeze options as it cools everything a lot faster. The reason for 4 stars was because the first fridge had a defective seal and was letting moisture in the freezer. But Best Buy was very good about doing an exchange for a new one

    I would recommend this to a friend
  • Cons mentioned:
    Water leakage

    Rated 2 out of 5 stars

    Water Leaking

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung 24.6 cu. Ft French Door Fingerprint Resistant Refrigerator- Black stainless steel on September 2, 2019. I have had no problems until February 9, 2020, @ 10:30 p.m. water was running all over my kitchen, utility room, and carport until my husband cut the water supply off. I call Samsung three times for them to tell me that Best Buy has me purchasing the fridge in 2018 and asked did I have my receipt. I told them no and said that it was out of warrant, therefore; I explained to them that I purchased the fridge with my Best Buy credit card. Know I have a claimed number for someone to come out and check the fridge and floor.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We would love to help you get this issue resolved faster and easier for you. If you'd like to contact my department directly, please reference ticket number 1141277782. We can be reached using any of the following: Facebook Messenger: http://m.me/samsungsupport; Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398); Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca Samsung

  • Rated 4 out of 5 stars

    Good Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the refrigerator is running good. I received it with miss matched front handles, different shades and colors of stainless steel. The left one has a wobble to it. IT SEEMS TO BE A REPLACEMENT . It is easy to see what is in it and a pleasure to use on a day to day basis.It was almost impossible getting a delivery date from theBest Buy Staff.

    I would recommend this to a friend
  • Pros mentioned:
    Adjustable shelves

    Rated 4 out of 5 stars

    Great design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interior shelves designed to be convenient and easily changed.

    I would recommend this to a friend