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Customer Ratings & Reviews

Your price for this item is $1,499.99
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The comparable value price is $2,099.99

Customer reviews

Rating 4.3 out of 5 stars with 4527 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 2.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the spaciousness, adjustable shelves, design, and fingerprint-resistant feature of the refrigerator. They appreciate the ample storage space, flexibility in organizing the shelves, and stylish appearance. The fingerprint-resistant feature is also well-received. However, customers have concerns about the ice maker, noise, and water leakage. The ice maker seems to be unreliable and prone to breaking down, while the noise level and water leakage issues have also been reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 4,527 reviews
  • Rated 4 out of 5 stars

    good fridge for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fridge in a hurry as our last one killed itself. ordered on friday, showed on monday. Make sure you follow the instruction manual by running at least a gallon of water through the despenser and throw out the first batch of ice.... I did the first two just to be safe.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator. It spacious and has a great deli drawer too. Plenty of room for all our items.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Keeps your stuff cold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good looking fridge that is quiet and easy to use. Extremely happy with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's pretty good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. My only real complaint is how thin the panels of the door seem to be. Fairly easy to dent. Also, this being french door refrigerator it is somewhat annoying you cannot be getting ice from one door and have the other door open to get something from the inside.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Ice maker keep freezing up and not cooling well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since beginning we notice ice maker keep freezing up. we constantly have to empty ice out every 3 weeks. I purchased extended warranty but never used it. 3 years after we have it we notice the fridge is not cool enough. Lot of water dripping due to ice build up in the back. I have to unplug the fridge for a couple of days to defrost everything. It worked before now the fridge is not working. This is the only model that we are having trouble with. I'm a loyal Samsung customer. Might have to switch to LG or other brand in future.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase and we didn't break the bank in the process. We love it

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Very spacious refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. The freezer being on the bottom is great. Love the water & ice on the door. Very spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Adjustable shelves

    Rated 5 out of 5 stars

    Fabulous Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really gorgeous refrigerator. Lots of room inside with adjustable shelves. Only drawback ... no butter tray.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect - All We Needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did my research and this was the perfect item for our family not to mention the price.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is delighted to know that you found just what your family needs, AT20! ^Jecca Samsung

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I am in love with a refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This beauty is perfect for me and my family. I'm overjoyed and the price couldn't be beat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality, great size, super price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an impressive refrigerator! Ample interior room. The exterior control panel with water/ice controls is simple yet sufficient for ease of functioning. I am now drinking more water because of the great taste. The shelving and bins are of sturdy construction and the interior lighting is well distributed. Also, it is very quiet. This may sound weird, but Samsung design of this refrigerator adds "elegance" to my life. Thanks Samsung and thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge! Plenty of room for activities and food

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Good space. Good lighting. Don't really have any bad thing to say bout this fridge

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Samsung Stainless Steel Refrigerator is so- so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to get this product, finally upgrading to stainless steel. I did my homework and read reviews on this product. I am having trouble with ice maker in door (sometimes ice does not come out and I have to open ice door and grab ice). I recieved refrigerator without screws for the freezer door and cannot seem to get Best Buy to send them from manufacturer (visited store 2x and still no screws). inside shelves on door are fitted to accomodate the ice maker which I did not take into account-so not a lot of room for storing on door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice looking addition to kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted something more up to date than our previous side-to-side which performed well but something a little larger in storage capacity. The new Samsung does have more room but a little disappointed with its ability to handle as many tall containers( 2 liter sodas, milk,juice,wine). The freezer compartment holds a good amount and the freezer items are more readily available and visible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. As described. Love the color. Purchased total kitchen set. Refrigerator, range, Microhood, and dishwasher.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am delighted with this refrigerator!! It is beautiful, spacious, and very functional.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Spacious Fridge for Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my refrigerator! Good price, very spacious, and bright lighting. Freezer has plenty of room!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's fantastic KMO13! Thank you for taking the time to tell us how much you love your new Samsung refrigerator. Thank you for allowing us to be a part of your family! ^Shifa Samsung

  • Cons mentioned:
    Noise, Warranty

    Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with the geek squad warranty. Worked flawless until warranty expired. Now I am ready to throw it out. Ice maker freezes up, fridge portion sounds like it is jack hammering. Replaced defroster, defrost sensor, control board, added service kits. This unit now has a class action lawsuit it’s so prevalent. Never again with Samsung appliances.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So much refrigerator space!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the French Door design. It is easy to find things with the extra room. The lighting is ample and I like how the door shelves hold a variety of items of different sizes. I thought the chest freezer would hold more than my old side-by-side, but the volume seems very similar.

    I would recommend this to a friend