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Customer Ratings & Reviews

Your price for this item is $1,999.99

Customer reviews

Rating 4.3 out of 5 stars with 4527 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 2.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the spaciousness, adjustable shelves, design, and fingerprint-resistant feature of the refrigerator. They appreciate the ample storage space, flexibility in organizing the shelves, and stylish appearance. The fingerprint-resistant feature is also well-received. However, customers have concerns about the ice maker, noise, and water leakage. The ice maker seems to be unreliable and prone to breaking down, while the noise level and water leakage issues have also been reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 4,527 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this refrigerator at Bestbuy for a great price. So far loving my new fridge. Hopefully it lasts as long as my previous Samsung fridge. Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    My family loves the fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this fridge after my side by side started going out. The family is very happy. French Door models make a huge difference as we lost 1 cubic feet, but can fit so much more food. Shelves are a good size and ice maker isn't very large. Lighting is a plus and if the kids leave the door open, an already sounds.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Samsung French Door Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a little getting used to when coming from a side by side unit. Need to place away from side walls so doors open fully. A little noisy when making ice.

    I would recommend this to a friend
  • Pros mentioned:
    Space, Spacious

    Rated 5 out of 5 stars

    Great Refridgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space and how well it keeps everything cold. Very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great Frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am reviewing this several months after purchase with 100% satisfaction. Great frig. Nice Features. Cannot hear it running. Some noise while making ice on occasion. Minimal though at most. Spacious. Just love it. Highly recommended by this guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Concerned about negative reviews?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think you should be. Many negative reviews go back to 2015 or older. I decided to purchase this fridge because it had everything I was looking for and it was on sale. It has worked flawlessly so far. Temperatures are spot on (measured by thermometer) and I have had no issue with the ice maker. I would recommend emptying it into a bin in the freezer when it fills up which should prevent jams if it's not used often and you'll always have plenty of ice. I did see a video from a service guy who said the ice maker was redesigned 4 times. I think they probably finally got it right. By the way, I bought it in early May and the build date on the name plate was April 2017! So far, call me "satisfied".

    I would recommend this to a friend
  • Pros mentioned:
    Adjustable shelves
    Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Ok fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the shelves that can be pushed back for taller items. But once again this Samsung drips water. Such a pain to wipe up every day. Not happy.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge fit perfect where the old one was, it was a smooth process having it delivered. It works well, the only thing I have noticed is that the ice takes a while to come out, but if that is the worst thing we are in good shape with this purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker, Noise

    Rated 1 out of 5 stars

    Buyer Beware of Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is terrible. Stay away from Samsung refrigerators. My refrigerator stopped making ice after about 3 years due to a common issue that many people are having with this refrigerator. Today (after only owning my refrigerator for four and a half years) the fan started making a loud clicking/vibrating noise. It turns out that ice build up within the actual refrigerator is common. Now I’m stuck with a piece of garbage that stops making ice every two days forcing me to do an hour of defrosting just to get one good day of ice from it. Do your research before purchasing. I completely regret buying a Samsung refrigerator. Never again!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great interior volume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my parents. Best Buy delivered and installed it and my parents love it. So far, they haven't run out of ice even when five of the grandkids have come to stay the night, and it is so spacious on the inside that they haven't managed to over-fill it yet. The Black Stainless color is really nice.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Nothing but Problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in 2014, ice maker had never worked properly. Ice maker freezes up constantly, it causes the fridge to freeze up block and during defrost cycle water will fill bottom of the fridge and eventually out on to the floor. The fridge compressor failed (error code shown) at 6 years 6 months. A $1200 repair bill! Try to find technicians to repair Samsung and most will refuse to touch Samsung refrigerators. Google and research before you buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator French Door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Refrigerator the dark stainless steel is easy to wipe and does not show fingerprints, love the size of the side doors, and the humidity sensor of the lower rack, helps my veggies last longer. Also love the style, and the freezer is just the perfect size for my family of 6

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Excellent Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item on line. And as usual I was not disappointed with Best Buy!! This SAMSUNG refrigerator is better than what I was expecting. Outstanding unit with a lot of great features. On the down side , it’s alittle noisey . The delivery men were very careful, and did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this fridge because it had everything we were looking for at a good price point. Water filter needed to be replaced almost right on schedule. It was a straight install and has so much space.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 5 out of 5 stars

    Love this refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking and lots of space, am very impressed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this refrigerator for around 4 weeks now. Looks good in the kitchen and I really like the brightness the LED's provide when you open the doors. My biggest criticism of this fridge is the ice cubes it makes. They are small and don't freeze solid so they don't last long in your drink. I'm guessing this is a consequence of the rapid ice making process necessary for keeping the small holding bin from going empty quickly. Other than that, no real complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best compromise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have preferred a 36" wide single-door fridge/bottom freezer, but I discovered that they are no longer manufactured. Ten years ago when I bought one, I got a GE profile and really liked the layout of the single door. The only ones made now are the professional grade models starting at about $7000+, and although I considered it, I would have lost the cabinet above the fridge since the pro models are also a lot taller. The french doors do annoy me a bit, but it's the best I could do. Why the makers think we don't want a wide single door fridge is beyond me. I called an appliance place and the guy there confirmed that they are not made and he said he would like to have one as well. Frustrating!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, efficient, great storage and absolutely wonderful!!!! Cannot beat this fridge for the price! Saw this same fridge a week after purchased at home despot doe almost 2k more. Love the display, touch screen and features. Alarm for door open, child lock for ice maker, and easy to clean. Love this fridge!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great fridge for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge out of the scratch and dent room at a local Best Buy, after negotiating the price to what I thought was fair I got a great fridge for the money! They actually told me it wasn't magnetic, but when I got home I put a magnet over the 2 small dents that were on the fridge, which made my deal even better!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Great refrigerator for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice item. My only negative for this item is the ice maker and dispenser. It is very small and most of the time when you push for ice it takes several seconds to start. Almost as if it isnt going to work.

    No, I would not recommend this to a friend