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Customer Ratings & Reviews

Your price for this item is $1,999.99

Customer reviews

Rating 4.3 out of 5 stars with 4527 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 2.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the spaciousness, adjustable shelves, design, and fingerprint-resistant feature of the refrigerator. They appreciate the ample storage space, flexibility in organizing the shelves, and stylish appearance. The fingerprint-resistant feature is also well-received. However, customers have concerns about the ice maker, noise, and water leakage. The ice maker seems to be unreliable and prone to breaking down, while the noise level and water leakage issues have also been reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 4,527 reviews
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no issue so far with my purchase. It works well. The product however do not make a enough high but I never run out as of yet. It's only 3 of us using the fridge. So far no issue on storing food product. Freezer I had to pack conservatively due to size what type of purchases made but it works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a similar Samsung model refrigerator in my home back in Kentucky and the only difference is the new one I purchased has less capacity . So I like this frig overall, but there are a couple of things that they changed that I don't like. The drawer in the frig and the freezer portion are more difficult to close than my other one. Also my other frig had a separate button for water, cube ice or crushed ice and the new one has only one button that you have to sequence through to whatever your choice is and is kind of touchy about doing so. The on thing that is better about the new one is that the water filter is so much easier to change.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Great except for issue with icebox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge performed perfectly accept for the ice box would freeze over and cause ice to get stuck and you would have to dig it out which was annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The color is great.....wish it could have come in more styles. Everything works nicely on this fridge. Just wish the freezer would have had a small door shelf, like several of the models do, to easily place ice packs. Also, would have been nice to include a tray for the freezer where a ice unit would have been.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Great French door refrigerator low running cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great French door refrigerator with supper low running cost. Adjusting the temperature is quick and love the option for rapid cooling or freezing. The only problem is the ice maker makes lots of noise.

    I would recommend this to a friend
  • Pros mentioned:
    Adjustable shelves, Space

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shelves adjust to fit most items. Plenty of space.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's a great fridge. The layout is working great for us. The fridge is much quieter than our older one. We went from a side by side fridge/freezer to the this over/under fridge/freezer and are quite content. So far we really like our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Excellent refrigerator

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent fridge for storing food. We've had 2 outages that lasted about 4 hours and the food never went bad and remained frozen as if the fridge never lost power. Excellent space overall and easy to install the water line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new appliances!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the new Samsung black stainless steel appliances, and I absolutely love them! They really add a classy look to my kitchen and the performance so far is just as expected. There are hardly any fingerprints on them, and when that does happen, they wipe off easily with a microfiber cloth. Just beautiful!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with the fridge. It has plenty of room. The only downfall is the ice maker seems really slow.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Beautiful Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samsung refrigerator! The black stainless is super sleek! Love the French doors and there is so much room that even my family of five is struggling to fill it!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has worked well and is a great deal. It actually went on sale after I purchased it and I took my receipt in and Best Buy honored the price and I save an extra 400.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great refrigerator, great price & buying experienc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the new refrigerator. We concentrated on models with freezer on the bottom, which this model is, and glad we got it. Black stainless steel is such a great look. Refrigerator runs smooth and quiet, chills and freezes well, double-doors on refrigerator are solid and easy to open and close.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    I love the look and design of the appliance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look and design of the appliance. The in-home delivery team did not install the doors; this was very disappointing.

    I would recommend this to a friend
  • Pros mentioned:
    Adjustable shelves, Spacious

    Rated 4 out of 5 stars

    Workhorse for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this fridge for a month, so will update this review in the future. As of now, this fridge is a workhorse for my family. It has a lot more usable space than a 2 door fridge I had before this Samsung fridge. It is a lot brighter with LED lighting. I can resize shelves to accommodate oversized containers or bottles. In short, it is working good in my house.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    nice looking refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very nice refrigerator. Ice comes very slowly out of door and the shelves are not as easy to change as our previous refrigerator. However, it works well and looks beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Spacious

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a spacious fridge. The only issue is the bottom pull out in the fridge compartment keeps coming off track, and we can’t figure out why or how.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 4 out of 5 stars

    Looks amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the looks of this refrigerator. When delivered had a dent and the water dispenser/ice maker leaks. Have been waiting almost 2 weeks for the replacement.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Natalie, thanks for sharing your experience! Your opinion matters to us, and we want to thank you for sharing it. We're privileged to be a part of your home. ^Mae Samsung

  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    A great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did online research as well as in store research. Best Buy was having a sale on this model which made it more reasonable. It's been a great refrigerator thus far. I like how it is very quiet and works as it should...keeps the food cold.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Great refrig. for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase. Quiet. Temperature is accurate. Love the LED lighting. Would go for larger one next time. The shelves on the right side do not have enough height for all my taller jar condiments.

    I would recommend this to a friend