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Customer Ratings & Reviews

Your price for this item is $1,999.99

Customer reviews

Rating 4.3 out of 5 stars with 4527 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 2.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the spaciousness, adjustable shelves, design, and fingerprint-resistant feature of the refrigerator. They appreciate the ample storage space, flexibility in organizing the shelves, and stylish appearance. The fingerprint-resistant feature is also well-received. However, customers have concerns about the ice maker, noise, and water leakage. The ice maker seems to be unreliable and prone to breaking down, while the noise level and water leakage issues have also been reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 4,527 reviews
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great refrigerator we are enjoying it !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice maker and cold water dispenser. Refrigerator is roomy and well designed.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Product! Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! Lots of space. Really like the fast cool/freeze option when adding just purchased groceries. Only thing I dislike is the shelf beneath the ice maker. Not very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great 'Fridge for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our 28 year old refrigerator with a new Samsung 24 cu. ft. refrigerator as part of a program from XCEL Energy to improve efficiency. The pricing from Best Buy was exceptional and the Energy Star rating for this unit was the best I could find. Compared to our old unit we should expect to see $230 per year savings on our electric bills with the new unit. The installation crew was very professional and did a great job setting it up and it is performing great. I especially like the ice and water dispenser in the door and the rack in the freezer that makes it easier to search for frozen goods.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD BUT NOT REALLY DESIGNED THE BEST WAY IT COULD

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO OTHER FRIENDS AND I WHO HAVE THESE NEWER DESIGNED MODELS ALL HAVE THE SAME COMPLIANT THAT ITS ANNOYING TO SET UP AND ARRANGE THE SHELVING AND DOORS TO REALLY ACCOMADATE OUR ITEMS THROUGHOUT. I GUESS "LESS IS MORE" WOULD BE APPROPRIATE SINCE FOR US IT'S MORE ABOUT FITTING EVERYTHING IN A SIMPLE WAY WITHOUT ALL THE DIFFERENT SHELVES, ETC. KEEP IT SIMPLE SAMSUNG!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time out of your busy day to share your experience with us. ^Lo Samsung

  • Rated 4 out of 5 stars

    Overall Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge cools well. The integrated selectable cooling drawer is a significant improvement over the 3 front door models. It wastes less space resulting in more space for food, as well as being easier to remember to look at. My biggest criticism of the product is the water dispenser selector button. I personally prefer to have an additional paddle rather than have to press the button on the display for water or Ice.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Performs well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After filtering 2 gallons of water and 2 buckets of ice the water and ice feature work. The refrigerator is on energy saving mode which is nice. Seems to be a quiet machine. We like it.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Good Fridge for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge for the price. Can be a little noisey at times.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker, Noise

    Rated 1 out of 5 stars

    Not worth the $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker was not working when I received the refrigerator. A week later the Geek squad came to fix it. There were 5 major recalls on this model and repair guy did not have the parts. A week after that they came and hopefully fixed the refrigerator. It makes a lot of loud banging and hissing noises. I can not recommend this refrigerator even at the Black Friday prices.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Great Price but cheaply made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Samsung refrigerator on clearance for around $1300 2 weeks ago to replace a 6 year old GE French Door refrigerator that just died. The refrigerator design and interior layout looks almost the same as my old GE refrigerator except for the water filter. The shelves are adjustable and easy to reconfigure to accommodate different sizes. It's been working well so far. The plastic parts are rather thin and flimsy especially the ice dispenser shaft which is now made of plastic instead of steel. After using the water dispenser, water continues to drip and a little puddle of water collects at the bottom of the dispenser which is what a few other reviewers mentioned. Perhaps the only solution is to leave your glass in the dispenser for 30 seconds after filling it with water. I do not highly recommend this product but for $1300, what do you expect? Even those that cost over $3000 do not last as long as the refrigerators made over 25 years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my new fridge. It's very spacious. Plenty of room in the freezer. With it being French door everything is at eye level. Love the water and ice on the door. Price was right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a beautiful fridge but ice maker is a small. Shows many fingerprints

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I am happy to hear that this refrigerator is a great addition to your household, Cindy. ^Lo Samsung

  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great mid level fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space and versatility of the fridge. Doors open nice and wide and it is well lit, the water and ice dispenser can be locked. The drawer freezer is much larger than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Adjustable shelves

    Rated 5 out of 5 stars

    Very Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it for a month now and it is perfect for me. Good size for the price. I like the way how they designed the shelves so that I can fit taller bottles.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    great fridge, lots of storage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale, very nice fingerprint proof finish, lots of storage space, i just now using it. Will tell you more after a few months of usage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice refrigerator! Looks amazing with the black stainless steel. Love all the features. At first, I wasn't use to having a lower freezer and wasn't sure I would like it but discovered that I really do. The only thing that I'm having some minor issue with is the in door water dispenser. On occasion when switching over from ice to water, it doesn't seem to accept the change and continues with ice. I'm now thinking that it might be that I'm not fully disengaging the disburse leave. I need to learn to slow down.. I purchased this refrigerator just about three week ago and so far, I would highly recommend it but definitely wait for a sale!

    I would recommend this to a friend
  • Pros mentioned:
    Adjustable shelves

    Rated 5 out of 5 stars

    Love the new fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to access everything in the freezer and the adjustable shelves are awesome. Would have preferred a counter depth fridge but wanted the water and ice in the door along with the other features.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Everything I expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is not only a great price but a great buy for anyone. It has exceeded all of my expectations and would recommend this to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Look great. Very efficient design. A little noisy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator. It looks good and is very conveniently designed. It does make some odd noises occasion ately but they all do that.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all of the features, my only complaint is its noisy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with our purchase. This fridge has so much room and the extra drawer on the bottom is great. You can also see inside this drawer, so you know what you have instead of forgetting that something is there. I love the fact that you can put the milk in the door. It makes more room in the main area for more items. The ice maker and water is great too. My grandkids drink more water now. Lol I also like the pull out drawers in the freezer. You dont have to search through everything in the freezer to find something. Everything is split between these 2 drawers so things are easier to find.

    I would recommend this to a friend