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Customer Ratings & Reviews

Your price for this item is $1,999.99

Customer reviews

Rating 4.3 out of 5 stars with 4527 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 2.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the spaciousness, adjustable shelves, design, and fingerprint-resistant feature of the refrigerator. They appreciate the ample storage space, flexibility in organizing the shelves, and stylish appearance. The fingerprint-resistant feature is also well-received. However, customers have concerns about the ice maker, noise, and water leakage. The ice maker seems to be unreliable and prone to breaking down, while the noise level and water leakage issues have also been reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 4,527 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like it needs to, no complaints! Ice machine is fine and the price was great!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Love this fridge!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% happy with this fridge! Tons of space, ice maker works great! No complaints what so ever

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door shelf space is a little tight. Bottom drawer slide hardware could be sturdier. Ice dispenses very slowly. Ice production is noisy. Other than that it looks nice and keeps food at proper temps. Adjustable shelving is functional. Produce and meat drawers are nice.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Love this thing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious, easy to manage and looks sharp. I like the different cooling and humidity features.

    I would recommend this to a friend
  • Pros mentioned:
    Adjustable shelves

    Rated 5 out of 5 stars

    great refrigerator to choose for upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The removable and adjustable shelves come in handy when you want to refrigerate big items such as cakes and big pots.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love the style!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of storage space and great look! Samsung is top of the line!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LED lights, cooling tech is nice. Pleasant sounds. Freezer on the bottom feels funny when sliding out with handle but it actualy locks and doesn't get loose like other bottom freezers. When power shuts off and ice melts in the door, it spills out but you won't have that issue if you leave it powered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the black stainless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge, only thing is when compressor first kicks in it is a little noisy but goes away after about 15 seconds. When we got ours the door had a little dent in it, Best Buy ordered a new one and replaced it no questions asked

    I would recommend this to a friend
  • Cons mentioned:
    Warranty

    Rated 3 out of 5 stars

    Do your research

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the frig until it broke down. Sensor went out. 2 years new only 1 year warranty. No repair service for 60 miles and 3 weeks out to look at it. Another 3 weeks for repair for a $12.96 part. Total bill $586

    No, I would not recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great new look!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new black stainless. Easy to clean with just a wet cloth. Has lots of room and very customizable shelving.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge lots of space and good quality and easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge. Does everything I like a fridge to do. Has a lot of space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung French door refrigerator was good. It did make some condensation which is different than my previous one. It is also smaller. I love Samsung products that I exchanged it for a bigger model but same brand. Overall though a decent product.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't ask for a better refrigerator . Not only roomy,but it beautiful too. It is quiet and so easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Superb Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish looking, great performance, quiet. Without any noise problem during ice making.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given this rating 5 stars but I do have one issue. The front of the unit allows for items (from kids) to be kicked or thrown under it. My old one used to have a guard where this did not happen. Other than that, it is living up to my expectations; let's hope that is still the case 5 years from now.

    I would recommend this to a friend
  • Pros mentioned:
    Adjustable shelves

    Rated 5 out of 5 stars

    Tons of room.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room & easy to organize with the many drawers & adjustable shelves. Looks great too!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great in store service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest let down for this fridge is it is not fingerprint resistant. I am constantly wiping ot just like other stainless steel products. My 2nd issue is that there isnt much room for tall items. It fits 2 gallons of milk comfortable everything else needs to lie down. Lastly it was delivered damaged. The freezer was scratched. They let u keep the damaged one and can orderniust the doors to replace them. I've had 2 dates set for that to happen and I still have a damaged fridge... the doors aren't available each time they are suppose to come out and fix it. My experience in store purchasing the fridge was great but outside of them it has been less than perfect

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you, Kdav1104, for sharing your story. Samsung values feedback from all our customers as it helps us to continue working towards a better overall customer experience. ^Jecca Samsung

  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great fridge does everything and more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge and freezer, has plenty of room and the ice and water dispenser is great.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is so sleek and has so much room and storage space inside of it!!

    I would recommend this to a friend