Customer Ratings & Reviews
- Model:
- RF263BEAEWW
- |
- SKU:
- 5100713
Customer reviews
Rating 4.3 out of 5 stars with 4527 reviews
(4,527 customer reviews)Rating by feature
- Storage Capacity3.3
Rating 3.3 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Design2.3
Rating 2.3 out of 5 stars
Customers are saying
Customers are enthusiastic about the spaciousness, adjustable shelves, design, and fingerprint-resistant feature of the refrigerator. They appreciate the ample storage space, flexibility in organizing the shelves, and stylish appearance. The fingerprint-resistant feature is also well-received. However, customers have concerns about the ice maker, noise, and water leakage. The ice maker seems to be unreliable and prone to breaking down, while the noise level and water leakage issues have also been reported.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Rated 5 out of 5 stars
CLEAN GOOD FRIDGE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really clean, crisp looking fridge. great price! Definitely one to look at.
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Great size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the amount of drawers and space it has. Glad it came in the grey color I wanted
This review is from Samsung - 24.6 Cu. Ft. French Door Fingerprint Resistant Refrigerator - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Spacious
Rated 5 out of 5 stars
Great refrigerator! Highly recommend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with this refrigerator. Ice maker is perfect no problems. Very spacious.
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Sleek looking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is nice and big but it isn't accommodating to taller items like juice or 2 liter containers. A lot of door space is taken up because of the run on for ice/water machine. It's sleek looking and really doesn't show fingerprints. Water dispenser lets out in a timely manner.
This review is from Samsung - 24.6 Cu. Ft. French Door Fingerprint Resistant Refrigerator - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Spacious
Rated 5 out of 5 stars
very quite, easy to use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The size of this fridge is perfect right for us. It has been working great ever since. it's very quiet. We like it.
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge has been proven to withstand kids and has so far been really easy to keep clean
This review is from Samsung - 24.6 Cu. Ft. French Door Fingerprint Resistant Refrigerator - Black Stainless Steel
I would recommend this to a friend- Cons mentioned:Water leakage
Rated 3 out of 5 stars
Water Leaks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only complaint I have with this fridge is that the water leaks and there is no removable catch for it. So there is a stain where the water comes out and unless you wipe it up daily it does not come out.
This review is from Samsung - 24.6 Cu. Ft. French Door Fingerprint Resistant Refrigerator - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi ryanb,
Thank you for letting us know about your refrigerator. We apologize for the inconvenience it may cause you. I'm sorry to hear that there's a leakage in your refrigerator. I understand that this experience is not ideal.
You can check this link that indicates a troubleshooting guide when there's a leakage on the refrigerator.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01001852/.
You can also check the warranty information on this link: https://www.samsung.com/us/support/service/warranty/RF263BEAESR/AA.
For further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1800-7267-864
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144228527
^Rainly
- Pros mentioned:Spacious
Rated 5 out of 5 stars
Wonderful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a step up from the old side by side. The room available is unreal in this fridge!
This review is from Samsung - 24.6 Cu. Ft. French Door Fingerprint Resistant Refrigerator - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Spacious
Rated 5 out of 5 stars
Needed the upgrade!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very roomy and powerful compared to my old dinosaur aged fridge.
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friend Rated 1 out of 5 stars
Extremely Disappointed in Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer drawer dented within 6 weeks. About a month later a second dent appeared when no one was home at the house. I could have overlooked the first dent as an unseen accident but the second dent is absurd. We have had a fridge in the exact same spot for 10 years and never have dented an appliance. After my first round of Samsung support I was told I would need a service technician and to fill out a form on the website. After I filled out that form, I received an email stating I would need a service technician and to call an 800 number. When I called that number, support was hostile, rude, tried to give me a new 800 number to schedule. Technician is finally here today and is going to charge me $341 for a new front drawer. #neverbuySamsung I am so disappointed in the product and the service and support.
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as an open box item and as you can suspect i was skeptical. I looked this item up online and read a few of the reviews. I decided to get it with the scratches and all along with a warranty and i couldn't be happier. The delivery was seamless with the techs treating it as a brand new refrigerator. After learning how to make the adjustments for temp i was good to go. I've always enjoyed best buy and this is another reason why
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friend- Pros mentioned:Spacious
Rated 5 out of 5 stars
good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality. Surprisingly more spacious than it looks. Delivery crew was awesome too.
This review is from Samsung - 24.6 Cu. Ft. French Door Fingerprint Resistant Refrigerator - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is great looking and keeps the beer super cold. Love the flip up and slide shelves for large items.
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friend - Pros mentioned:Spacious
Rated 5 out of 5 stars
Great refrigerator!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge, with plenty of space and the guys that delivered it was very thorough and professional.
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Good size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had this long enough to make a true ratting. So far I am pleased with the performance.
This review is from Samsung - 24.6 Cu. Ft. French Door Fingerprint Resistant Refrigerator - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Space
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it during the 4th of July sale, and was worth every penny! Love all the space and features
This review is from Samsung - 24.6 Cu. Ft. French Door Fingerprint Resistant Refrigerator - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Samsung makes excellent refrigerators
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Part assembly was extremely easy and instructions on initial set up are very clear. New digital features can look intimidating with all of the different options but everything becomes second nature after a week or so. Also love how it beeps at me if the door isn't shut after so long (the fiance is notorious for accidentally leaving it open/not closing it shut all the way).
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Not too complicated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got this to replace a fridge by another manufacturer that died young after several problems. This is our first Samsung refrigerator, but it seems to be pretty good. The water filter is easier to replace than the previous product. Needless to say, we got the extended warranty.
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Love this fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great fridge. Very sleek and pretty. The price is great for what i was looking for and needed.
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 5 out of 5 stars
Nice fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge. My only complaint is that sometimes ice falls out when you open the left door of the fridge.
This review is from Samsung - 24.6 Cu. Ft. French Door Fingerprint Resistant Refrigerator - Black Stainless Steel
I would recommend this to a friend




