Customer Ratings & Reviews
- Model:
- RF263BEAEWW
- |
- SKU:
- 5100713
Customer reviews
Rating 4.3 out of 5 stars with 4527 reviews
(4,527 customer reviews)Rating by feature
- Storage Capacity3.3
Rating 3.3 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Design2.3
Rating 2.3 out of 5 stars
Customers are saying
Customers are enthusiastic about the spaciousness, adjustable shelves, design, and fingerprint-resistant feature of the refrigerator. They appreciate the ample storage space, flexibility in organizing the shelves, and stylish appearance. The fingerprint-resistant feature is also well-received. However, customers have concerns about the ice maker, noise, and water leakage. The ice maker seems to be unreliable and prone to breaking down, while the noise level and water leakage issues have also been reported.
This summary was generated by AI based on customer reviews.
- Pros mentioned:SpaciousCons mentioned:Noise
Rated 4 out of 5 stars
Very nice addition to our kitchen.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of room and very nice looking. It does make some loud cracking and popping noises but overall very pleased.
This review is from Samsung - 24.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Platinum
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 3 out of 5 stars
nice looking fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the fridge but water dispenser drips. the door was replaced new door is alittle better, but for the price I expect it to work.
This review is from Samsung - 24.6 Cu. Ft. French Door Fingerprint Resistant Refrigerator - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TimN,
We appreciate you giving us a review about the Samsung refrigerator. We apologize for the inconvenience since the water dispenser is dripping.
To help you with this, I will provide you with a link that indicates the troubleshooting if the water is dripping from the dispenser.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-is-dripping-from-the-dispenser.
You can also check the warranty information on this link: https://www.samsung.com/us/support/service/warranty/RF263BEAESR/AA.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1800-7267-864
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144413384
^Rainly
- Pros mentioned:Design
Rated 5 out of 5 stars
Excellent Fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Love it. Buy it if you need a new fridge.
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Very happy - 1 caveat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very happy with the sales process, speed of installation and the actual refrigerator. 1 piece of advise: do your measurements! my opening measured 36", frig is supposed to be 35.75 so i knew it would be a tight fit, however, it was no fit and i had to cut ~ 3/4" of the frame of my opening
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Absolutely fabulous product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the refrigerator because my existing one is almost 30 years old. I love the look of the new one and it works great. The folks who delivered it were very nice and did a great job hooking everthing up into a working condition. I am sold on the Samsung products. I hope they last 30 years also.
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love this refrigerator!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't sure I would like the freezer on the bottom - but it's actually easier to find items than when I had a side by side. The inside is pretty roomy, but I wasn't crazy about the door storage. Had to choose between my drinks (milk/juice) on door and my condiments. Over all, I'm very happy with the refrigerator though!
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great refrigerator for the money...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this on 4th of July sale pricing. Great deal and a great fridge. Put all new Samsung appliances into our rental house and they look great. Large fridge holds way more than the old side-by-side we used to have. Dark stainless goes great eith our grey and distressed white kitchen.
This review is from Samsung - 24.6 Cu. Ft. French Door Fingerprint Resistant Refrigerator - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Very High Quality for Low Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wife and I have never been Samsung fans especially with appliances but NOW we are. Very well built and great design. I have only two things I would change. The freezer drawer doesn't seem to open far enough for easy access and the shelves aren't Gallon Jug friendly. Other than that very nice fridge!
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Great but deceiving
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge from seeing ones at my friends houses. Please be aware the doors add about half inch on both sides. Something that is not noted anywhere.
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Functional and Looks Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge not only looks really nice, but has a lot of options with the shelves that retract and flip up to allow for the storage of taller items. The freezer has so much more room than a side by side. We’re a family of 5 and this fridge is plenty big for our family.
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Nice fridge for the price.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge looks nice and has room. The foldable shelves allow for larger items. You can easily fit two milk gallons in the door. That being said, there are some quirks. The middle drawer often comes off the rails. It’s not hard to put it back, but it is annoying. There seems to be a problem with the through-the-door water. It keeps dripping. Overall I don’t regret buying it for the price. If you are on a budget, it is a great buy.
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
No, I would not recommend this to a friendRated 4 out of 5 stars
Great fridge, clean, advanced, roomy, dependable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of space and room, easy to use, would prefer to not have to push a button to select ice and then push again for water. Like to have two separate 'triggers' for faster access
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Nice Refridgerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Refridgerator for its price point. I still need to read the manual so I can fully use all of its features. I really like the different types of ice that it produces.
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Nice Refrigerator for the Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice refrigerator. I really enjoy that the top drawer in the freezer comes up when I open the freezer unlike most models where you to pull the top drawer out separately.
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
AWESOME Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an AWESOME Refrigerator for the price and features and ALL Stainless Steel!!!! Pull out Freezer drawer is so convenient and gives me Ample room for the big dishes and containers to be kept in the main fridge. Must Buy @ Best Buy!
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price. Only thing is there were little left over pieces of plastic film stuck on areas but it comes off easy.
This review is from Samsung - 24.6 Cu. Ft. French Door Fingerprint Resistant Refrigerator - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Roomy refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about it. The only draw back is the ice is slow to start dropping from the door. You have to be patient. I would buy it again.
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love the half shelf!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was concerned at first that I was going to have to rearrange shelves for 2 liter bottles until I realized that one shelf slides under itself to create a half shelf! Totally genius.
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Great for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of features and overall reliable performance have been the hallmark of our unit. It has a lot of room and very flexible interior.
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Great features, a bit small
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really nice refrigerator and everything works great. The one thing is I lost some in door storage due to the ice/water dispenser, that makes it seem a bit smaller.
This review is from Samsung - 24.6 Cu. Ft. French Door Fingerprint Resistant Refrigerator - Black Stainless Steel
I would recommend this to a friend




