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Customer Ratings & Reviews

Your price for this item is $3,059.99

Customer reviews

Rating 4.3 out of 5 stars with 902 reviews

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Rating by feature

  • Quality

    Rating 3.9 out of 5 stars

  • Value

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are satisfied with the spaciousness, versatility, and design of the refrigerator. They appreciate the middle drawer and fingerprint-resistant feature. However, some customers have concerns about the ice maker not working properly, noise, limited space, warranty issues, and the refrigerator being expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 902 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love our new fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung fridge makes the kitchen pop. Love it.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Ice) water dispenser keeps freezing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this fridge November 2019. Since then I have had a repair call from Samsung several times. Apparently there is a class action suit regarding the ice maker freezing. If I had known this I would have purchased a different brand. For the price you expect a refrigerator that is going to last! Love the look and the size is perfect. Hopefully they figure this out and fix the issue sooner rather than later.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We had terrible luck with the last Samdung Refrigerator freezer. It became unfixable. The replacement is much better so far in that at least the icemaker is adequate if very slow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied with functioning and looks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a similar Samsung frig for our winter home in Utah and knew we wanted the same thing for our Minnesota house. Delighted with the functioning, space utilization and most especially the extra pull-out drawer. It's perfect for storing deli items and leftovers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good refridgerator for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the ability to set different departments at varied temperatures, Especially ability to set middle drawer as additional freezer space. Foods easily accessible.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung will not repair any issues under warranty

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never again will I buy anything from Samsung. This refrigerator broke in less than a year. When I called for warranty service the warranty rep had the audacity to say that I broke the refrigerator. There is a handle on the freezer drawer that locks the drawer in place. It froze in the upright unlocked position. They told me that it broke from misuse. There is also no way to remove said drawer. So if something falls behind the drawer you need to become a contortionist to retrieve said item. I called Samsung several times to dispute the decision, asked to speak to a manager, they refused to forward me to a manager. They gave me a ticket number and said someone would call me back. No one ever called back. I was told that I wanted it fixed it would be $380 for a new drawer plus labor. I bought a child lock instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Aesthetics/quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three samsung tvs, phones, and this just adds on to the loyalty. This fridge is fast at ice making and has many extras like the center drawer. You can adjust the temperature settings for wine, meat, deli, etc. Additionally, it makes the kitchen look very modern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than not coming in finger print resistant, which would make this the best refrigerator ever for smaller spaces. The doors can open either side. The freezer is plenty big, and the ice works fantastic. Great pick on my part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love at first sight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t believe that my Samsung Refrigerator is even better than the picture! How deep the inside is and all the room in each freezer compartments. I am totally satisfied with this purchase!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Pussycat2! It's great to hear how satisfied you are with the refrigerator. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Love that middle drawer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my refrigerator a lot for beverages and enjoy having them good and cold and this drawer is perfect for this. The sliding divider holds items in place. The small basket along the freezer drawer is perfect for freezies for my lunch. The water & ice maker work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Four Door French Door Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at Best Buy and Home Depot. The prices were identical (w/in $1).I bought from BB because HD kept jerking me around on delivery!!! BB delivered on Saturday July 12 (exactly 1 week after order!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge and has a nice display with temperature and warnings. I guess it seems a bit too compartmentalized but that could be me. I'm used to an older more open fridge. We really enjoy this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very happy to find this Fridge - i was limited in the total width and height and was looking for something different from my previous model, side by side. This one was looking great and even though i had to cut the cabinet to fit this Fridge, i bought it and very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a great fridge for the price. The next lowest price anywhere else was $700 more. There were issues with installation but the Best Buy associates followed up after the fact and made everything right. Great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator with lots of room

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is a fine addition to my kitchen. Lots of storage. Love the pull out drawer so you don’t have to open the big doors door a drink or lunch meat/cheese. Freezer is large with pull out drawer. Love the black stainless finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Samsung Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for a few months now and is working great. Like the ease of changing water filter without pulling out from wall. Just open door and water filter is there to change. Like the way temperature is shown for freezer and food compartment when door is closed or opened.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pull out refrigerator drawer is great for quick access to drinks. No fingerprints is great. Shelves could be a little sturdier, but we have not had any issues.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Gamerguy23, thank you very much for sharing your experience. Your honest feedback helps us grow. Welcome to the Samsung family. ^Shifa Samsung

  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an amazing deal (thank BB) and we couldn't be happier with this fridge. Love that the drawer can be sent to a different temp than the main fridge, the folding shelves are awesome. Perfect for a small family for sure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    beautiful unit but I wish I saw this unit in store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love unit but have to play around with my items inside

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great features

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features. Wish i could just open the ice cube container. Had a shelf break and was able to have it replaces in a timely fashion!

    I would recommend this to a friend