Customer Ratings & Reviews
- Model:
- DW80CG4051SR
- SKU:
- 10886131
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Dry Quality
Rating 4.5 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
Broke after two weeks
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bottom left part of the washer leaked right at day 15. I had a replacement installed, we’ll see how it goes. Buy the warranty.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello RobT,
We are glad to know the dishwasher was replaced. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
-Kimberly
Bad washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes too much noise and after we had for 3mos it goes crazy cannot get it to work
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We understand how important it is to have a reliable appliance at home. Let us help you with your dishwasher.
Here is a link for troubleshooting steps for your dishwasher that is making noise; kindly choose the one that matches, watch the video, and click the embedded words.
Samsung dishwasher is noisy.
https://www.samsung.com/us/support/troubleshooting/TSG01002056/?msockid=08e6a45904c26b1f3477b061055f6aec
Here is a link for troubleshooting steps for your dishwasher that stopped working; kindly click the embedded words.
Samsung dishwasher does not start or fill with water.
https://www.samsung.com/us/support/troubleshooting/TSG01000965/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147800057) to help our team pull up your information when you message us.
Thank you.
-Ricardo
- Pros mentioned:Cleaning performanceCons mentioned:Reliability
Causes marital problem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When it works it cleans. Had a slew of problems since I bought this about 2 years ago. It kicks various codes. It leaks. It just clogged up. I could open the access panels to this thing by memory. True story, I have a screw gun above it on the counter to access it not if but when it screws up. Will NEVER buy another Samsung dishwasher.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand your frustrations with the dishwasher. Let's get this sorted out, Chris M.
To help rectify the error codes showing on the dishwasher, we recommend following the troubleshooting link below. Also, please click on the hyperlinks indicated for additional help.
Samsung dishwasher is displaying an error code:
https://www.samsung.com/us/support/troubleshooting/TSG01002074/
This additional guide will walk you through the steps to get the diagnosis for the water leaks.
Kindly click on the embedded link included.
The dishwasher is visibly leaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking
I have also shared this guide to help with clogging. Please check out the hyperlink about "Clearing the area of food and debris."
Samsung dishwasher is not draining:
https://www.samsung.com/us/support/troubleshooting/TSG01001363/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146919207, to help our team pull up your information.
Have a great day!
^Chrystel
Good deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for a great product. This washer looks fantastic and does everything you need.
I would recommend this to a friendDisheasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher third rack is a waste, the second rack doesn’t hold my balls the way it should they fall over, and the bottom rack is very small. I have to run the dishwasher multiple times a day.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Gail G,
We know how important it is for your dishwasher to handle a wide variety of kitchenware without requiring extra loads. Our dishwashers are designed to accommodate many different shapes and sizes, including items like mason jars. Let us help.
For the best stability and cleaning performance, place mason jars in the tines of the upper rack, which are specifically designed to help secure lightweight and rounded items. Positioning them between the tines and angling them slightly downward can help keep them steady throughout the cycle and promote proper water coverage.
Making these small placement adjustments can help you maximize capacity and reduce the need for multiple runs. If you would like additional guidance on rack configuration, I have shared a Samsung link below specifically for loading a dishwasher. The link has hyperlinks that can be visited to access the user manual if needed. The link also has an embedded video that we recommend watching in full.
Learn the best way to load a Samsung dishwasher:
https://www.samsung.com/us/support/answer/ANS10004786/
Should you need more assistance with your dishwasher, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1152113394 to help our team pull up your information.
Leo
- Pros mentioned:Cleaning performance
Like it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product works awesome it is a joy to have it thanks
I would recommend this to a friend Dishwasher smell
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really don't know why the insides smell so bad empty full it still smells
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We understand how it can be annoying if your dishwasher emits a bad smell. Let's get this taken care of.
Moisture, warmth, and food particles can cause foul odors in your unit. Please click the link and hyperlinks for tips.
Samsung Dishwasher Stinks or has a Musty, Mildew Smell:
https://www.samsung.com/us/support/troubleshooting/TSG01001923/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146484246, to help our team pull up your information when you message us.
Have a great day.
-John
Dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Si far so good. I like the fact that it automatically opens up after cycle to allow for better drying.
I would recommend this to a friendGood, works, not the best at drying
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special about this machine, doesn’t dry very well, find myself leaving clean dishes in there longer to air dry
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings!
We understand the dismay it can be when results and expectations don't quite meet with the drying performance of your dishwasher model. We want to help with your experience.
I have shared a Samsung link below that can help maximize the drying performance of your dishwasher model.
Samsung dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Leo