Customer Ratings & Reviews
- Model:
- DW80R9950UG
- |
- SKU:
- 11811448
Customer reviews
Rating 4.2 out of 5 stars with 2674 reviews
(2,674 customer reviews)Rating by feature
- Cleaning Quality4.4
Rating 4.4 out of 5 stars
- Dry Quality4.2
Rating 4.2 out of 5 stars
- Cycle Options4.5
Rating 4.5 out of 5 stars
- Pros mentioned:Cleaning performance, Third rack
Rated 5 out of 5 stars
Fantastic Dishwasher!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic dishwasher!!! We love the amount of space in this dishwasher and the third rack is perfect for lids and flatware. It cleans dishes really well. No water spots. It lets you know when you’re running low on rinse aid. The automatic door open feature at the end of the cycle really helps with preventing excessive water being left on your dishes. Great dishwasher. We would definitely buy it again if we had to do it again. I pray we don’t!
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Third rack
Rated 5 out of 5 stars
I like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok. This may not be everyone's dream appliance, but it works for me. I like the third rack, but it takes some getting used to. Just means items arranged a little differently. I like the top of door controls and the time left display. The open door feature during the drying cycle is useful. Dishes are nice and dry yet not blazing hot to the touch as soon as the cycle is over. No. Plastic items won't be dry. I don't think it's possible to heat plastic enough to dry without melting it. All in all a good value and perfectly serviceable dishwasher.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level, Third rack
Rated 5 out of 5 stars
An extremely quiet dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this dishwasher primarily because its 39db level is among the quietest out there. My villa has cathedral ceilings and that really amplifies the sound level making it hard hear TV or whatever your entertainment type is. That level is practically imperceptive except when draining the water. A plus is that your Samsung or Apple cell phone can receive a signal when it is done and other problems should you encounter them. I really like the 3rd shelf for silverware. There seems to be ample room in the dishwasher but I live by myself and don't have many dishes to wash. I'd definitely buy this again. It is pricey.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Great machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had trouble handling the web instructions. However, the service from the installation company was excellent. They arrived at expected time. The removal of the old dishwasher and the installation were very competently and quickly done. The dishwasher is excellent. I am still learning how to use it, although it is quite similar to my old one with the controls on the top. It is as quiet as described except for brief pump sounds. While washing I hardly know it is running. Excellent cleaning.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Very quiet dishwasher
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet dishwasher. I can't even hear it when it's running. Cleans very well too. Plenty of room for lots of dishes. I would buy again. No regrets.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Quiet and cleans great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first couple runs were almost silent. I thought it wasnt working properly untill i opened it while running and it was definitely working. After having installed, and used almost daily, for a month it is still super quiet and there are no leaks. I before buying i saw that leaking was an issue for some people who install on their own and by a proffesional. I did the install myself and used the kit BestBuy recomends to go along with it. Over all, I am very pleased with this dishwasher. Quiest, cleans well, and looks good.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there MikeS, thank you for reviewing your new Samsung Dishwasher. I am glad to hear the unit has been worth every penny. We thank you for choosing Samsung in your home. ^Brad
- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Great find !!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet dishwasher - best ever owned !!! The features are great- really loving the 3rd silverware shelf, and all the adjustable shelf features. I was concerned that there wasn't a heated drying cycle, but the door automatically pops open when cycle is done and everything dried perfectly. And boy were my dishes literally sparkling clean. Really impressed and enjoying this dishwasher !
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
First Samsung, no regrets at all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is very quiet, which was important to us, especially since our last Bosch was whisper quiet. Having three racks to load is incredible, no going back from loading silverware in a basket on the bottom row. The smart features are nice but not necessary. I don't mind getting notifications that the cycle is finished, it can be helpful. Overall it's a great deal, it cleans as well as our old Bosch, is quiet,. Looks beautiful. Added bonus: A large display on the front showing time remaining on the cycle; can see it from across the room and it's very very nice.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised by how quiet the machine operates!! If you are not standing next to it you will not know that it is running. Installation was a snap. The contractor had the skill and knowledge to handle any issues without delay and had parts on board!!! Top shelf performance!!!
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 4 out of 5 stars
Pretty good overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this Dishwasher, very quite and does a good job cleaning the dishes. The only thing I was not too happy is that in the event some water drip outside the unit, there is a sensor that if a little water get in to it, it will give you an error code, so you need to youtube it to open it, dry it, and hope that will not do it again..
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Best for families
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would say this is best for families that run their dishwasher more than once a week. Because it pops open when it's done, the door sticks out pretty far from the counter unless it's closed all the way. It's sealed when it's closed so after a few days, the dishwasher smells. It does a great job of cleaning the dishes, so I've been okay as long as I run it once a week which isn't always necessary. T
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Third rack
Rated 5 out of 5 stars
A fantastic quiet dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a beautiful appliance. It cleans dishes thoroughly and doesn't leave spots. The auto open feature is also great because it helps air out the dishwasher after a cleaning cycle. The middle rack is height adjustable. We love the top rack for silverware and large spoons. The delay wash and the option to start the dishwasher from the app is also a really nice touch. While gimmicky, it's pretty cool that we get alerted on our phones when the dishwasher is done. I had a previous Samsung Dishwasher which was still working perfectly but didn't match our remodel. Sold it and went with this one. Best of all this is really really quiet.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for being a loyal Samsung customer, Todd. We appreciate your feedback. ^Lo
- Pros mentioned:Design, Noise levelCons mentioned:Reliability
Rated 1 out of 5 stars
Leaking Door Frame & Insufficient Repair Service
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Despite the sleek design and being extremely quiet, the trade-off is a leaking door. After about three months water began pooling beneath the left corner of the door. Upon inspecting, a stream of water could be felt within the door frame. Within a matter of days, the right corner of the door began leaking even more water than the left side. After reviewing support on the Samsung website, everything was in-check. I setup a service repair under the warranty, and despite the effort, the door continued to leak after the "repair!" I do not recommend this product since it is unreliable and problematic, and on top of those reasons, even the service provided by the warranty is insufficient. It's worth noting that if for some reason the cause was due to poor installation, that would be a major concern as I paid for the Best Buy installation service. With this being an apparent door frame issue, I doubt it was an installation error and rather a defective product from the start.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello PaulW,
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having issues with your dishwasher as it's leaking and after 3 months water began pooling. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001021/ to guide you if your dishwasher is leaking.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001363/ if your dishwasher is not draining.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dishwasher.
In case of repair or replacement, you may check this link https://www.samsung.com/us/support/service/warranty/DW80R9950UG/AA for the warranty coverage of your product.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144587732.
-Noraina
- Pros mentioned:Cleaning performance, Ease of use, Noise level
Rated 5 out of 5 stars
Its so quiet.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet, washes well. Easy to operate; however, still learning about all of this unit's options, especially the dry cycle.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 4 out of 5 stars
Dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is very quiet does a great job at cleaning the dishes. Wish there was an option to clean just the top or just the bottom racks. Overall would buy it again.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Not sure why the negative reviews, this is great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lets clear up some simple research here. I looked at redoing my kitchen and wanted top of the line appliances in black stainless steel. I went with Samsung due to the technology behind them and the brand etc. Now when it comes to dishwashers, I had a Bosch and it worked great, granted there were times, the dishes didnt come out totally clean, but it did the job and I had no complaints. When it came to style, I sacrificed quality product and name brand for style since the Bosch stainless I owned looked like something out of the 1950's and was not sleek styling at all. I would of went back to Bosch had they not had a backorder of their products by several months. However I went with Samsung and I have to say despite all the negative reviews, this dishwasher performs as good if not better than Bosch and the dishes come out sparkling. I am not sure what all the issues others are having and quite frankly I feel like its a bit of over sensitivity and maybe a few faulty units. However knock on wood, this dishwasher is performing up to par with some of the best I have used and beats out GE and Whirlpool. My theory is that other appliance manufacturers are scared of Samsung right now and all the "appliance stores" I contacted, knocked Samsung as being the lowest tier appliance. I so far disagree and in fact am very happy with the purchase. They look stylish, modern and have the latest tech embedded into their appliances which is awesome and ties into my smart home. As for other manufacturers, I cannot say that much about their tech tie in as I have not seen it.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hello Recruiter89! We appreciate you taking the time to leave your feedback and choosing Samsung. ^Nic
- Pros mentioned:Cleaning performance, Third rack
Rated 5 out of 5 stars
Fantastic product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We exchanged this Samsung dishwasher due to a malfunction of an older model that was impossible to repair (after several attempts). The difference is huge, still a sleek look very modern matching same color of our refrigerator but with much higher performance, this model has a visible timer (that comes on only when the dishwasher is turned on) it automatically crack opens the door a couple of minutes before the end of the cycle to allow steam to dry out and the washing programs are very good and efficient. The third rack for silverware and smaller items is very useful. Overall a very recomendable items a bit pricy but well worth the money!
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level, Third rack
Rated 4 out of 5 stars
Quiet Dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and quiet, doesnt wash dishes well on the top rack. Love the 3rd drawer for sharp knives.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level, Third rack
Rated 5 out of 5 stars
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dishwasher! Very quiet when running. My dishes are spotless! Especially love the 3rd top rack for large utensils and knives!
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi Samsung! We appreciate your feedback, continued support and choosing Samsung! ^Nic
- Pros mentioned:Noise level, Third rack
Rated 5 out of 5 stars
Samsung dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that it is so quiet. Also love that it has the third tray for silverware and small items. It’s really cool that the door pops open when the cycle is over.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend























