Customer Ratings & Reviews
- Model:
- DW80R9950UG
- |
- SKU:
- 6329951
Customer reviews
Rating 4.2 out of 5 stars with 2676 reviews
(2,676 customer reviews)Rating by feature
- Cleaning Quality4.4
Rating 4.4 out of 5 stars
- Dry Quality4.2
Rating 4.2 out of 5 stars
- Cycle Options4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers value the Linear Wash 24" Top Control Built-In Dishwasher for its exceptionally low noise level and impressive cleaning performance. Many appreciate its ease of use, capacity, and design. However, some customers have expressed concerns about its reliability, and the inability to alter spin cycles.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced all of our kitchen appliances with Samsung, They work flawlessly and are built well. Just like anything you have to take care of them and service them like anything you own that has moving parts. Great product!
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
SO quiet. Works great!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is SO quiet. It works great. Our friends are all jealous that we can actually have conversations while the dishwasher runs. :)
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Save the headache and just do your own dishes.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could give this piece of junk zero stars. It worked great for about a year. Then it started would randomly stop halfway through a cycle, blink an error code and refuse to start again. Then it would randomly just start working. Then it started leaking, now if I can get it to run at all, I have to have a towel underneath to protect my floor and cabinets. Then, the door stopped popping open like it was supposed to so if it does run, the dishes are soaking wet because they don't go through the air dry cycle. What's even better is that I purchased Geek Squad protection. The tech has been out 2 times (going on 3 now) and each time said, yeah I see there's an issue but don't know how to fix it and leaves, telling me to "monitor it". The Geek Squad warranty has a lemon policy, but they will only replace if parts have actually been replaced. When the tech that gets sent (same tech every time) is inept and leaves without doing anything, that leaves me in a lurch. So, I spent $800 on a leaky dishwasher that only works when it wants and Best Buy won't do anything about it...great.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .HI there coasterjunkie, I understand you are having issues with your Samsung Dishwasher leaking. I understand this is not ideal and very upsetting but I would like to offer some helpful information to ensure you are getting the best performance. See link below: https://www.samsung.com/us/support/troubleshooting/TSG01001021/
If the issue persist, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513).
Please reference ticket number 1143377384. We thank you for choosing Samsung for your kitchen needs. ^Brad
Rated 5 out of 5 stars
Buy it!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! The silverware drawer makes so much more sense and gives so much more space
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not care for the rack system. It stinks in there sometimes. Never had an oder from my old washer
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Very Nice Unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice dishwasher. This was a replacement for another Samsung machine.
I would recommend this to a friend- Pros mentioned:Noise level
Rated 4 out of 5 stars
Quiet
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how quiet this is. Don't even know if it's on. However, the door hinge got messed up within a week, and the doesn't pop open all the way like it use to. A replacement is on the way.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and works well Would definately recommend
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Only if you like to hand-wash
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased Aug 2022. 6 months in half the dishes were still dirty after a cycle. Tried multiple detergents, same issue. Unless the dishes were pretty much already clean, a load took 2 cycles to get everything clean. Buttons on the panel after the first month just always seemed like you had to really press to get them to register. Figured it was a minor annoyance. It's now Oct 2024 and the panel buttons quit working. Best Buy wants to charge $130 just to diagnose it. We also bought a Samsung wall oven at the same time that after a year doesn't hold temp. Also bought a Samsung fridge at the same time that started making grinding noises this summer. Seriously.... 2 years and they are all acting like they are 20yrs old. I love my Samsung phone, but I don't care if someone is giving away Samsung's highest end home appliances for free - I will NEVER have another one in my house. The cardboard boxes they came in has more longevity and reliability.
This review is from Samsung - Linear Wash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 39 dBA - Tuscan Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand your disappointment with your dishwasher and other Samsung appliances not working correctly, Eydis. We are here to help.
Please refer to the links below to rectify your concerns with your Samsung appliances. Click the hyperlinks and watch the embedded video for tips.
The dishwasher cycle ends before the dishes are clean:
https://www.samsung.com/us/support/troubleshoot/TSG10000118/
Samsung oven temperature issues:
https://www.samsung.com/us/support/troubleshoot/TSG10001298/
Understand the noises coming from your Samsung refrigerator (Please choose the best that describes the sound that you are hearing):
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147624371, to help our team pull up your information when you message us.
Have a great day.
-John
Rated 5 out of 5 stars
Adjustable for all items
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Woo ok many features to this dishwasher , love the adjustable racks as well as adjustable spikes to accommodate larger items . Easy to use
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend- Cons mentioned:Reliability
Rated 1 out of 5 stars
Never Buying Samsung Again
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for 15 months and it just broke. The drain pump is bad and it will be over $500 to replace. Confidently broke a few months after the warranty ended. This isn’t the first bad experience with Samsung appliances. But it will be the last time.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
No, I would not recommend this to a friend - Pros mentioned:Noise level
Rated 3 out of 5 stars
Samsung dishwasher
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet but auto open failed in first 2 months
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Dishwasher door not opening. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142586023. We thank you for being a part of the Samsung family. ^Brad
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher is amazing. I love everything about it. Starting with Led light. The stainless steel inside is really nice and overall the dishwasher works perfect. Thank you Samsung.
I would recommend this to a friendRated 3 out of 5 stars
Some issues
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’sa great dishwasher but we already had issues with the bottom water bar coming off. Geek squad doesn’t seem to have alot of technicians for Samsung dishwasher repairs. They canceled on me twice because they didn’t have someone available to repair it. I’m thinking that I will go with whirlpool or ge next time.
No, I would not recommend this to a friendRated 4 out of 5 stars
As touted
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a washer that works well with hard water, this a major improvement
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Not worth the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a great looking dishwasher, but had issues with it, this is my second one after the other one had to be returned, basically if you tus a full cicle the heat senador goes bad and then the hot water won’t work, expensive machine and can’t even run all it’s features
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello BigBoss,
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having an issue with your dishwasher as the hot water won't work and can't run all the features. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001910/ if your dishwasher does not dry dishes.
You can also check this link https://www.samsung.com/us/support/answer/ANS00062443/ to learn the best way to load a Samsung dishwasher.
I also recommend checking this link https://www.samsung.com/us/support/answer/ANS00087943/ on how to reset your Samsung dishwasher. When something goes wrong with your dishwasher, such as an error code or if it's not draining, you may think all that's needed is a good reset.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144374248.
-Noraina
- Cons mentioned:Reliability
Rated 1 out of 5 stars
Faulty new dishwasher, awful Best Buy response.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Regretting buying this dishwasher and regretting that I bought it from Best Buy. We spent 1200 plus on this machine and extended warranty and it stopped working after less than 6 weeks! Waited a week plus for Geek Squad to come out and tech was unable to fix. He told me he could replace all of the electronics and the machine still might not work. He suggested getting Best Buy to bring a new machine. Multiple calls to Best Buy and lots of waiting on hold. Reps are nice and polite but no results so we have a thousand dollar piece of junk.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there JPC3,
I see you are having issues with your Samsung Dishwasher and it could be covered under your manufacturer warranty. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513) Please reference ticket number 1143057105. We thank you for being a part of our growing Samsung family. ^Brad
Rated 5 out of 5 stars
Good washer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, we did have a problem with it leaking from the door at first but it got swapped out which was a hassle taking it all back out and putting it. back but its been working fine since.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
What I never knew I always wanted!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dishwasher!! Love the color and the very top rack for bottle nipples and kids cup lids! The bottom racks fold in allowing room for bigger items which is very convenient!
This review is from Samsung - Linear Wash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 39 dBA - Tuscan Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. Would definitely purchase this dishwasher again
I would recommend this to a friend























