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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2676 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Dry Quality

    Rating 4.2 out of 5 stars

  • Cycle Options

    Rating 4.5 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers value the Linear Wash 24" Top Control Built-In Dishwasher for its exceptionally low noise level and impressive cleaning performance. Many appreciate its ease of use, capacity, and design. However, some customers have expressed concerns about its reliability, and the inability to alter spin cycles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,676 reviews
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Made it 18 months before it broke

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for 1.5 years now is throwing a LC code so already has issues. It’s a shame you can’t buy something this expensive and expect it to work long term.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There,

      We're here to help with what you are experiencing with your dishwasher. We recommend following these helpful details below.

      If you receive the error codes LE or LC, moisture is detected where it doesn't belong, even if a leak isn't visible or noticeable. Learn more from these details.

      Samsung dishwasher is displaying an error code:
      https://www.samsung.com/us/support/troubleshooting/TSG01002074/

      Samsung dishwasher is leaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-displays-a-leakage-error-code

      You may also watch our youtube video about "Troubleshooting dishwasher error codes":
      https://www.youtube.com/watch?v=xCY2C3KzdRc

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145308776, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Great and clean design!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung always seem to be ahead of everyone else in terms of design efficiency and price ! I love these appliances!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher is of superior quality ! The service provided by Bestbuy from installation to removal of the old appliance was exceptional and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great was a little scary when it opened on its own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. I was skeptical that it would keep everything dry without a heating element, but it does well, even on the top rack. I recommend the rinse aid to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Dishwasher!! The Installer was very professional and did a wonderful job!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Runs quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the read out of timer and that it opens when cycle is completed.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's great to hear that you've found the perfect dishwasher for you, Dans. Thank you for being the best part of Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Great dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my mother for Mother’s Day and she loves it! She loves how the dishwasher sings to her. It is very easy to install and use. Dishes come out fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet and spacious dishwasher!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans our dishes well and is extremely quiet. Being able to create more space with removable sections is helpful with different dish loads. A bit expensive but worth it for us.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I completely agree, SJPARK! I absolutely love the versatility of this dishwasher. Thanks for being the best part of Samsung. ^Jecca Samsung

  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Not good! Dont buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to be serviced twice in the first year. The bottom "power wall" breaks easily making it not clean the bottom rack at all and teeth on top rack also break easily

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Yelper2020,

      Thank you for your insight about our Samsung dishwasher, We apologize for the unpleasant experience. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience.

      To better assist you on this feel free to reach out to us with any further questions regarding your Samsung products.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, give them this number (1144824899) and it will help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      ^^Ross Samsung

  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and looks great. Had only one issue with the screw that raises and lowers the back leg...it stripped.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quite

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great dishwasher once you figure it out...not hard to do

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable Appliances

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loved the customer service that guys provided for me, love my dishwasher. I’m hooked on Samsung appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge in regards to space and features, the display is beautiful and helpful. I already added a shopping list and accessed it on my cell phone at the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, very knowledgeable and helpful, from the store to the tech that installed the dishwasher. Installation was on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good dishwasher

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes dishes very well without having to rinse them first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Linear Wash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very happy with the product. BestBuy service has been excellent!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed in construction/design and experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Linear wash mechanism broke 4 months after install. No kids in house, no utensils that fell down, etc. just broke...plastic pieces in critical joints/areas. Samsung arranged repair, and on day of repair (without telling me), decided to “replace unit” vs repair, turning it back over to Best Buy to replace/reinstall. It took 2 months to get it installed initially, so I am very excited to see how this goes IF they have the same model available. If they don’t, then my entire suite of appliances no longer match each other. Pretty disappointed all the way around.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the appliance. I am satisfied with the overall experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice looking, great features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dishwasher - so many nice features my old one didn't have. I especially like the fact the door pops open a bit when the dish cycle is totally done.

    I would recommend this to a friend