Customer Ratings & Reviews
- Model:
- DW80R9950UG
- SKU:
- 6329951
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
Customers are saying
Customers value the Linear Wash 24" Top Control Built-In Dishwasher for its exceptionally low noise level and impressive cleaning performance. Many appreciate its ease of use, capacity, and design. However, some customers have expressed concerns about its reliability, and the inability to alter spin cycles.
This summary was generated by AI based on customer reviews.
it's new
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't got to use it yet, had anew kitchen put in so I got a new dishwasher to go with it. I haven't hooked it up yet, planning on doing that today.
I would recommend this to a friendRead the manual
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has many settings. Recommend reading the owner's manual
I would recommend this to a friendPleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like completes the kitchen appliances. Only downfall tall China does not have clearance and cannot fit. That is very disappointed and unaccepted.
I would recommend this to a friendSuper quiet
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome dishwasher. Had it for 6 months with no issues. Super quiet.
I would recommend this to a friendHaven't used it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm shore when I do use it it's going to work just fine
I would recommend this to a friendHigh tech!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that you can track it with the smart things app, and that it opens when it’s done to let the steam out.
I would recommend this to a friendAwesome dishwasher!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to replace our 12 year old dishwasher that no longer worked. It was a great investment! I couldn’t be happier with this purchase.
I would recommend this to a friendDishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door opens on its own before it is dry leaving dishes wet
I would recommend this to a friendGood product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet operation, good cleaning, smart capabilities are limited but still there. Great integration with smartthings. Overall very satisfied with this one.
I would recommend this to a friendMr Mike
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and price. Good Financing Good selection
I would recommend this to a friendVery Strong
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced this one with my old GE Dishwasher This one works amazing. My wife enjoying hands free dishwasher
I would recommend this to a friendDO NOT BUY THIS LEMON OF A MODEL
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I 1st bought is in April 22. By June of 23 they replaced it. Now it is Apr 24. They have been to my house EVERY month to work on it. Replaced the belt, the motor, the DOOR, and the machine is still not working. Samsung sent awful people to my house that damaged my floor. I have seen the repair man so much now I can text him directly. I can't believe they replaced this machine in '23 and it has had so many problems. It was not the unit itself, it is the MODEL. Sounds cool and fancy, but it DOES NOT WORK. Also the repair man told me he works on this machie ALL THE TIME. Next replacement, I will not be getting this machine.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand your disappointment in experiencing one issue after another with your dishwasher, EricP. We want to speak to you directly, offer our support, and see what options we can offer you to make things right.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147053172, to help our team pull up your information when you message us.
Have a great day.
-John
Great!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doing great job! Almost 1 year of use with no issues, very quiet. Control with SmartThings.
I would recommend this to a friendLove Samsung products
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher! You can connect it to your Wi-Fi.
I would recommend this to a friendwashy washy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not use the dishwasher except to wash my wine glasses, wish it had a heat dry so I don't have to dry myself . Very quiet when in use.
I would recommend this to a friendWorks exactly as I expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the product I wanted and so far I’ve had no issues. The service was excellent and does a lot to my continuing dealings with Best Buy
I would recommend this to a friendBest color black
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is absolutely what I was looking for. I have not used it as of yet due to my new kitchen isn’t ready yet
I would recommend this to a friendSoap dispenser stopped working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have used for 2 years mow but the automatic soap dispenser stopped working at 18 months. Have not gotten it repaired yet.
I would recommend this to a friendBrand response from Samsung
Posted .We understand the importance of having a working dishwasher, McGyver. Let us help with your appliance.
Putting the correct amount of detergent in the dispenser, increasing the water temperature, and checking for obstructions may resolve the issue of the dishwasher not dispensing.
Detergent does not dispense or dissolve in Samsung dishwasher:
https://www.samsung.com/us/support/troubleshooting/TSG01000970/
To better assist you with Samsung products, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145351895) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the floor model. I was shocked I could set up WiFi on it and my phone tells me when it’s done.
I would recommend this to a friendDisappointing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within 9 months this unit began to not clean the bottom rack dishes at all. After inspecting the unit, we found the piece inside called the water wall/water deflector was coming off its track. Google and YouTube shows this to be a common design flaw with various Samsung models as the only thing that’s meant to keep it in place is a small magnet. Not only that, but the plastic parts that show to “snap” into place on the track, never snapped. The thing just barely hangs one like a flaccid handshake. Do yourself a favor and buy something else.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I realize your experience has been less than ideal. I would love the opportunity to change that. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter
(https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142446902. We thank you for being a part of the Samsung family. ^Brad