Customer Ratings & Reviews
- Model:
- DW80R9950UG
- SKU:
- 6329951
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.
This summary was generated by AI based on customer reviews.
Samsung Dishwasher
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our new stainless steel 24" Top Control Built-in Samsung Dishwasher is Great. Does a real good job cleaning Pots and Pans.
I would recommend this to a friendDishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door opens on its own before it is dry leaving dishes wet
I would recommend this to a friendHaven't used it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm shore when I do use it it's going to work just fine
I would recommend this to a friend39DB
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 39 dB dishwasher is so quiet that in order to see if it’s running you have to put your ear on the door of the dishwasher.
I would recommend this to a friendLove Samsung products
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher! You can connect it to your Wi-Fi.
I would recommend this to a friendSoap dispenser stopped working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have used for 2 years mow but the automatic soap dispenser stopped working at 18 months. Have not gotten it repaired yet.
I would recommend this to a friendBrand response from Samsung
Posted .We understand the importance of having a working dishwasher, McGyver. Let us help with your appliance.
Putting the correct amount of detergent in the dispenser, increasing the water temperature, and checking for obstructions may resolve the issue of the dishwasher not dispensing.
Detergent does not dispense or dissolve in Samsung dishwasher:
https://www.samsung.com/us/support/troubleshooting/TSG01000970/
To better assist you with Samsung products, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145351895) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Delivery problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst delivery service. One of the delivery team member was rude, unprofessional, discriminatory, and non cooperative.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to give feedback about your overall experience with the service and attitude of the delivery staff.
Have a great day.
-John
it's new
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't got to use it yet, had anew kitchen put in so I got a new dishwasher to go with it. I haven't hooked it up yet, planning on doing that today.
I would recommend this to a friendNot impressed with samsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought a Samsung brand would be much better than this. I don't think it cleans as well as it should
No, I would not recommend this to a friendBrand response from Samsung
Posted .We can feel how important it is for you to have clean dishes at home for your peace of mind, CarolO. Let's get the information you need to get the best results after each cycle.
The link below will help ensure your dishes are sparkly clean after using the dishwasher. Please follow the instructions, select the scenario that fits your situation, and get additional information by checking the hyperlinks.
Dishes are not clean:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Should you need more assistance with the dishwasher, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146817472) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
Pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like completes the kitchen appliances. Only downfall tall China does not have clearance and cannot fit. That is very disappointed and unaccepted.
I would recommend this to a friendHigh tech!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that you can track it with the smart things app, and that it opens when it’s done to let the steam out.
I would recommend this to a friendVery Strong
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced this one with my old GE Dishwasher This one works amazing. My wife enjoying hands free dishwasher
I would recommend this to a friendGreat!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doing great job! Almost 1 year of use with no issues, very quiet. Control with SmartThings.
I would recommend this to a friendHUGE MISTAKE
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this at all. Barely lasted a year. Read the reviews from other stores on this product. Dishwasher leaked all over my floor and never really cleaned the dishes. The service from Samsung is horrible. Did nothing to help and blamed the dishwasher leaking on the install. It was installed by a Top notch plumber and this product seems to have this issue all the time. Maybe everyone is just installing them incorrectly, or maybe the product is inferior. I have been a life long Samsung enthusiast but after this and after seeing how terrible the service is I'll be buying a different name brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want to inspire you to enjoy washing the dishes, Dyson. Let's go ahead and help you with your dishwasher.
We suggest referring to the resources below for guidance on addressing a leaking dishwasher while not cleaning the dishes.
The dishwasher is visibly leaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking
Food particles on dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/#food-particles-on-dishes
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147037890, to help our team pull up your information when you message us.
Have a great day.
-John
Awesome dishwasher!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to replace our 12 year old dishwasher that no longer worked. It was a great investment! I couldn’t be happier with this purchase.
I would recommend this to a friendGood product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet operation, good cleaning, smart capabilities are limited but still there. Great integration with smartthings. Overall very satisfied with this one.
I would recommend this to a friendPick something else
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is terrible. The water sprayer falls off every time you pull out the top drawer. It's gotten crazy loud after just a few wash cycles. Samsung pretends to care, but the service center they use is terrible. They did not show up after giving me an appointment window of 9 hours. A phone call would've been cool. I hate this thing and the whole experience with my whole heart.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Having a functional dishwasher is what we need for doing our dishes, and we understand that AmandaG. Let us help you with the appliance.
Generally, the Samsung dishwasher is quiet and if it makes a loud noise it can be fixed with a little effort.
Samsung dishwasher is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01002056/
Normal dishwasher sounds and their meanings:
https://www.youtube.com/watch?v=UCU1FVp06MQ
See page 50.
https://downloadcenter.samsung.com/content/UM/202105/20210503134711859/MANUAL_USERS_DD68-00209A-04_EN_MES_20210406.pdf
To better assist you with the Samsung dishwasher's water spray, it would be best to reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145355257) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Best color black
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is absolutely what I was looking for. I have not used it as of yet due to my new kitchen isn’t ready yet
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's awesome and have no complaints. It was delivered without issue!
I would recommend this to a friendDisappointing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within 9 months this unit began to not clean the bottom rack dishes at all. After inspecting the unit, we found the piece inside called the water wall/water deflector was coming off its track. Google and YouTube shows this to be a common design flaw with various Samsung models as the only thing that’s meant to keep it in place is a small magnet. Not only that, but the plastic parts that show to “snap” into place on the track, never snapped. The thing just barely hangs one like a flaccid handshake. Do yourself a favor and buy something else.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I realize your experience has been less than ideal. I would love the opportunity to change that. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter
(https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142446902. We thank you for being a part of the Samsung family. ^Brad