Customer Ratings & Reviews
- Model:
- DW80R9950UG
- SKU:
- 6329951
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.
This summary was generated by AI based on customer reviews.
washy washy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not use the dishwasher except to wash my wine glasses, wish it had a heat dry so I don't have to dry myself . Very quiet when in use.
I would recommend this to a friend- Cons mentioned:Reliability
Was working great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was doing a great job dor the first few months. Unfortunately it stopped working and have a tech scheduled for repair.
I would recommend this to a friend Auto release doesn’t work
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using for about 4 months I started having issue with auto release. After looking up on google found out that most of the Samsung’s dishwasher with auto release feature is having issue!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Dhruv,
Thank you for bringing this to our attention.
We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers.
to help you with your concern,
Here's the warranty information for your product
https://www.samsung.com/us/support/service/warranty/DW80R9950US/AA
In case you need to purchase dishwasher parts you may check this link
https://www.samsungparts.com/Default.aspx
For immediate resolution with regards to your issue, you may reach us via the following links.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:
1144522276
Thank you for choosing Samsung,
^Ross
Love this dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this is been an amazing upgrade. The automatic open to vent is a great idea.
I would recommend this to a friendWorks exactly as I expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the product I wanted and so far I’ve had no issues. The service was excellent and does a lot to my continuing dealings with Best Buy
I would recommend this to a friendSatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the floor model. I was shocked I could set up WiFi on it and my phone tells me when it’s done.
I would recommend this to a friend- Pros mentioned:Noise level
Waste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this together with Samsung slide in electric range but waiting to replace this dishwasher. I tried so many settings but it won't wash some dishes, it doesn't dry completely and leaves stains on dishes. It looks nice and quiet but doesn't do the job. Waste of money. My old Maytag was even far better. I should have even kept that instead of this white elephant.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi rajaspito,
Thank you for sharing your experience with our dryer. Samsung always intends to provide great products and satisfaction to our customers. And I want to apologize if it doesn't dry completely and leaves stains on dishes. When your dishes aren't clean after a dishwasher cycle, you'll want to make sure that you're doing everything right, using detergent and rinse aid as directed.
This link will help you make sure your dishwasher is being used to its fullest.
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Also, this link shows you how to maximize your dishwasher's drying performance.
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Moving forward here are other options to speak with our representatives for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Support:
1-800-726-7864
Stay safe,
Reference Ticket Number: 1144314985
^Mila
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Night this a couple weeks ago and is the best dishwasher I’ve owned. It’s whisper quiet, easy to use
I would recommend this to a friendDishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like installation, appearance and features dislikes - rack height adjustments
I would recommend this to a friendHard Worker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked automatic door open cool down feature when completed
I would recommend this to a frienddishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.spectacular appliance all made east again by best buy
I would recommend this to a friendExcellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dishwasher love the way it opens when done
I would recommend this to a friendVery Disappointed with this dishwasher
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this dishwasher September 2019, worked great for a while until it didn’t. Top (extra third rack) is stuck & won’t open, the dishwasher doesn’t dry dishes unless you have the sanitize option always on, the water wall bar constantly falls off, & gets stuck where it prevents the door from closing, & the dishwasher sometimes runs without water actually being distributed inside it, so you open it to find it bone dry & dishes still dirty & soap still sitting in it. I have always been happy with everything I’ve ever bought from Best Buy. This is junk compared to the previous Samsung dishwasher we had. We are very disappointed. Thank goodness it’s still under manufacture warranty & that we also purchased a protection plan with Best Buy Geek Squad. We called, they ordered parts & scheduled their guy to come out, he gets here the day of the appointment only to find that all the parts he needs weren’t here so he had to order them himself & reschedule the repair. If I a could get a new dishwasher I would, it’s a shame to have this happen & we haven’t even had this dishwasher for a year.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues with your Samsung Dishwasher. I am glad that a service technician was quickly able to jump on the job to get your issue resolved. We thank you for being a part of the Samsung family. ^Brad
Best Dishwasher Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is amazing. You don't even know it's on it is so quiet. Good quality racks. Very pleased with this purchase
I would recommend this to a friendInsanely Quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive owned several quiet dishwashers and this one by far beats all of them.
I would recommend this to a friendOpened It And It Was Banged Up. No Replacement...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher came dented and banged up in multiple places...I ordered it for a new home I was building so it sat in the garage for a few weeks before we opened it. When we opened it, it looked like it had been beat to death with a bat...unfortunately by that time it was too late to return (outside 15 days from delivery date), even though we had just unwrapped the thing...Best Buy would not take it back and did not send a replacement. Very disappointed. Hope it works and doesn't leak when when we cut it on...
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this issue, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Reference Number: 1144745161
Have a great day.
Melardo
Awesome
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thumbs up opens to self dry after heat dry and no prep before wash
I would recommend this to a friendSamsung dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new dishwasher very happy with the employees but not with the delivery company
I would recommend this to a friend- Cons mentioned:Reliability
Lasted 1 Year
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted 1 year before it broke, would no longer drain nothing clogging it. Wasn’t covered under warranty, if you do purchase get the additional warranty.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Adrian,
We understand how important it is to have a reliable appliance at home. Let us help you with your dishwasher.
Here is a link for troubleshooting steps for your dishwasher that is not draining; kindly click the embedded words.
Samsung dishwasher is not draining.
https://www.samsung.com/us/support/troubleshooting/TSG01001363/?msockid=08e6a45904c26b1f3477b061055f6aec
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147804005) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Samsung Dishwasher
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a beautiful job with the dishes. Kind of cool it pops open on its own when it is done. The music can get annoying though
I would recommend this to a friend