Customer Ratings & Reviews
- Model:
- DW80R9950UG
- SKU:
- 6329951
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
Customers are saying
Customers value the Linear Wash 24" Top Control Built-In Dishwasher for its exceptionally low noise level and impressive cleaning performance. Many appreciate its ease of use, capacity, and design. However, some customers have expressed concerns about its reliability, and the inability to alter spin cycles.
This summary was generated by AI based on customer reviews.
HUGE MISTAKE
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this at all. Barely lasted a year. Read the reviews from other stores on this product. Dishwasher leaked all over my floor and never really cleaned the dishes. The service from Samsung is horrible. Did nothing to help and blamed the dishwasher leaking on the install. It was installed by a Top notch plumber and this product seems to have this issue all the time. Maybe everyone is just installing them incorrectly, or maybe the product is inferior. I have been a life long Samsung enthusiast but after this and after seeing how terrible the service is I'll be buying a different name brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want to inspire you to enjoy washing the dishes, Dyson. Let's go ahead and help you with your dishwasher.
We suggest referring to the resources below for guidance on addressing a leaking dishwasher while not cleaning the dishes.
The dishwasher is visibly leaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking
Food particles on dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/#food-particles-on-dishes
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147037890, to help our team pull up your information when you message us.
Have a great day.
-John
Opened It And It Was Banged Up. No Replacement...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher came dented and banged up in multiple places...I ordered it for a new home I was building so it sat in the garage for a few weeks before we opened it. When we opened it, it looked like it had been beat to death with a bat...unfortunately by that time it was too late to return (outside 15 days from delivery date), even though we had just unwrapped the thing...Best Buy would not take it back and did not send a replacement. Very disappointed. Hope it works and doesn't leak when when we cut it on...
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this issue, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Reference Number: 1144745161
Have a great day.
Melardo
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a wonderful experience. Came on time no issues. Tun and clean great
I would recommend this to a friendLoved my purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is wonderful I love everything about it it even sanitizes the dishes!
I would recommend this to a friendSam song
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s great Next to the Maytag 500 this is a great dishwasher works perfect
I would recommend this to a friendhappy in the kitchen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a champ. love the features and is it ouiet. Giving Samsung an A on this dishwasher,dishes are clean and dry !
I would recommend this to a friendKnow how to fix this dishwasher before buying
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Few problems with draining at first had to directly now the linear piece has come loose. Don’t get me wrong I like the dishwasher, just not sure it requires this much self service within a year.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Fetz! We are sorry to hear that your unit was in need of repair. However, we are happy the unit is working as designed.
If you need further assistance, please feel free to reach out to us via any of the following using the ticket number: 1143868267
Facebook Messenger: http://m.me/samsungsupport or
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Thank you for being the best part of Samsung. ^Nic
excellent dishwasher
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.our family loves this dishwasher, however, the upper tray is kind of useless and limits the space, so we can't fit larger plates
I would recommend this to a friendWorks exactly as advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Samsung has never let me down and in the short time I’ve had this, still hasn’t.
I would recommend this to a friendExcellent dishwasher
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little expensive but worth it. It is so quiet that you think it is not cleaning. Dishes are quite dry and very clean.
I would recommend this to a friendCleans like no other.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sparkling clean glasses and plates. Don't let this product pass you by. Cleans better than any other machine I have owned.
I would recommend this to a friendSamsung dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher quite and cleans really good. Replaced my previous Samsung with this because of quite cycles
I would recommend this to a friendBrand response from Samsung
Posted .Hi Vitulika! We understand that this unit is meeting your expectations and we couldn't be happier for you . Thank you for your continued support and for choosing Samsung. ^Nic
Na
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service at Best Buy. Will recommend anytime.
I would recommend this to a friendGreat Dishwasher!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dishwasher quite gets dishes clean! Works great
I would recommend this to a friendIF I COULD DO IT ALL OVER AGAIN I WOULD
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this product from Samsung. It does not dry your dishes, for this price you would think it would most definitely dry your dishes. We spent almost $8000.00 on ALL Samsung products for our kitchen as well as the samsung flex washer and dryer, If I could go back and do it all over again, I would choose a different brand. It would not of been SAMSUNG
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there! I understand that you are not happy with your dishwasher as it is not drying as it should. We apologize for the inconvenience you have experienced with wet dishes. Below is a link that will help rectify your concern.
(https://www.samsung.com/us/support/troubleshooting/TSG01001910/)
If you need further assistance, contact our support team via any of the following using ticket number: 1143619470
Facebook Messenger: http://m.me/samsungsupport or
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Thank you for choosing Samsung. ^Nic
Great for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice for the price. The color is a light but works in my kitchen. So happy it fingerprints resistant
I would recommend this to a friendGreat dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how it has the top for silverware. I like that it doesn’t spin, but moves back and forth
I would recommend this to a friendExcellent dishwasher I just love how the black sta
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dishwasher I just love how the black stainless steel looks in my house with the hardwood floors beautiful
I would recommend this to a friendMs
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful, easy to use , very convenient piece. Provides quality wash. Could be more suitable for big size items.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Touch panel went bad do not buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought in 2021 and its barely been a year and the touch panel went bad. Not only that but, Samsung approved techs are charging 89 to come out and I looked at the part I need and its 289 itself. Basically half of the price of a new one. After research I see this model has this issue over and over. Worked great when it worked. Please avoid this model unless you purchase the extra warranty.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Tony,
We appreciate you informing us that your Samsung dishwasher's touch panel went bad. We apologize for the inconvenience, especially with the technician visit fee and part replacement cost. We will gladly look into this for you.
Here is a link to the troubleshooting steps to try when lights are blinking on the control panel of your Samsung dishwasher.
https://www.samsung.com/us/support/troubleshooting/TSG01001922/
I've also included a link to our Warranty Page to learn more about the product's warranty coverage.
https://www.samsung.com/us/support/service/warranty/DW80R9950US/AA
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144863511), which will help our team pull up your information.
Thank you!
-Angelica