Customer Ratings & Reviews
- Model:
- DW80R9950UG
- SKU:
- 6329951
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.
This summary was generated by AI based on customer reviews.
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a wonderful experience. Came on time no issues. Tun and clean great
I would recommend this to a friendKnow how to fix this dishwasher before buying
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Few problems with draining at first had to directly now the linear piece has come loose. Don’t get me wrong I like the dishwasher, just not sure it requires this much self service within a year.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Fetz! We are sorry to hear that your unit was in need of repair. However, we are happy the unit is working as designed.
If you need further assistance, please feel free to reach out to us via any of the following using the ticket number: 1143868267
Facebook Messenger: http://m.me/samsungsupport or
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Thank you for being the best part of Samsung. ^Nic
Loved my purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is wonderful I love everything about it it even sanitizes the dishes!
I would recommend this to a friendSam song
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s great Next to the Maytag 500 this is a great dishwasher works perfect
I would recommend this to a friendNa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service at Best Buy. Will recommend anytime.
I would recommend this to a friendhappy in the kitchen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a champ. love the features and is it ouiet. Giving Samsung an A on this dishwasher,dishes are clean and dry !
I would recommend this to a friendWorks exactly as advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Samsung has never let me down and in the short time I’ve had this, still hasn’t.
I would recommend this to a friendGreat Dishwasher!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dishwasher quite gets dishes clean! Works great
I would recommend this to a friendIF I COULD DO IT ALL OVER AGAIN I WOULD
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this product from Samsung. It does not dry your dishes, for this price you would think it would most definitely dry your dishes. We spent almost $8000.00 on ALL Samsung products for our kitchen as well as the samsung flex washer and dryer, If I could go back and do it all over again, I would choose a different brand. It would not of been SAMSUNG
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there! I understand that you are not happy with your dishwasher as it is not drying as it should. We apologize for the inconvenience you have experienced with wet dishes. Below is a link that will help rectify your concern.
(https://www.samsung.com/us/support/troubleshooting/TSG01001910/)
If you need further assistance, contact our support team via any of the following using ticket number: 1143619470
Facebook Messenger: http://m.me/samsungsupport or
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Thank you for choosing Samsung. ^Nic
excellent dishwasher
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.our family loves this dishwasher, however, the upper tray is kind of useless and limits the space, so we can't fit larger plates
I would recommend this to a friend- Pros mentioned:Cleaning performance
Touch panel went bad do not buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought in 2021 and its barely been a year and the touch panel went bad. Not only that but, Samsung approved techs are charging 89 to come out and I looked at the part I need and its 289 itself. Basically half of the price of a new one. After research I see this model has this issue over and over. Worked great when it worked. Please avoid this model unless you purchase the extra warranty.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Tony,
We appreciate you informing us that your Samsung dishwasher's touch panel went bad. We apologize for the inconvenience, especially with the technician visit fee and part replacement cost. We will gladly look into this for you.
Here is a link to the troubleshooting steps to try when lights are blinking on the control panel of your Samsung dishwasher.
https://www.samsung.com/us/support/troubleshooting/TSG01001922/
I've also included a link to our Warranty Page to learn more about the product's warranty coverage.
https://www.samsung.com/us/support/service/warranty/DW80R9950US/AA
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144863511), which will help our team pull up your information.
Thank you!
-Angelica
Excellent dishwasher
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little expensive but worth it. It is so quiet that you think it is not cleaning. Dishes are quite dry and very clean.
I would recommend this to a friendSamsung dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher quite and cleans really good. Replaced my previous Samsung with this because of quite cycles
I would recommend this to a friendBrand response from Samsung
Posted .Hi Vitulika! We understand that this unit is meeting your expectations and we couldn't be happier for you . Thank you for your continued support and for choosing Samsung. ^Nic
Dishwasher dud
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes our dishes are dry when wash is complete , and sometimes not. Not impressed at all.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We want you to find pleasure in washing dishes. We would love to help you with your dishwasher.
Suppose your dishwasher is not drying your dishes. Please click the links below, Hover your mouse over the hyperlinks, and watch the instructional video for tips.
The Samsung dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146551965, to help our team pull up your information when you message us.
Have a great day.
-John
Cleans like no other.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sparkling clean glasses and plates. Don't let this product pass you by. Cleans better than any other machine I have owned.
I would recommend this to a friend- Pros mentioned:Noise level
Don’t buy this dishwasher
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought for $1K this dishwasher would be great but…it doesn’t dry well at all, if you put pot or pans in the bottom rack it leaves soap residue on the inside of the pan, when it’s completed a washing cycle the next day there’s musty smell on the inside. Cons: Doesn’t dry well Leaves soap residue Musty smell on the inside Pros: very quiet
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there! Thank you for taking the time to leave your review. I understand that your unit is not drying as it should or leaving a residue at the end of the cycle. I also see where you have concerns with odor. Please know that we hear your concerns and I have provided links to help rectify your concerns.
residue concern: (http://www.samsung.com/us/support/troubleshooting/TSG01000962/)
Drying concern:(https://www.samsung.com/us/support/troubleshooting/TSG01001910/)
Odor:( https://www.samsung.com/us/support/troubleshooting/TSG01001923/)
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1144109633
Thank you for choosing Samsung. ^Nic
Great for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice for the price. The color is a light but works in my kitchen. So happy it fingerprints resistant
I would recommend this to a friendHorrible smell when is done washing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is constantly with a horrible smell, even if I leave it opened. Never had this issue with any other machine. We installed another samsung dishwasher, different model, in another home and .. exact same horrible smell. On google I found many complaining about same issue with samsung dishwashers. Help!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I understand that you are having issues with getting dishes dry. I have all the information to answer your question. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001923/
Thank you for choosing Samsung. ^Brad
Gibson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice look and quiet . Did not clean the dishes good. Returned it and purchased a brand I had previously that cleaned really good for over 9 years before I had any issues .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Greg,
Thank you for choosing Samsung for your Appliance needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
Melardo
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Dish washer, but it only air drys... not use to this...
I would recommend this to a friendBrand response from Samsung
Posted .Hello MrsCorona,
Thank you for sharing your thoughts on your dishwasher. This model's door automatically opens to circulate air and improve drying performance. Rest assured that we are working to improve our products and services with the help of your reviews.
Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
-John