Customer Ratings & Reviews
- Model:
- DW80R9950UG
- SKU:
- 6329951
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
Customers are saying
Customers value the Linear Wash 24" Top Control Built-In Dishwasher for its exceptionally low noise level and impressive cleaning performance. Many appreciate its ease of use, capacity, and design. However, some customers have expressed concerns about its reliability, and the inability to alter spin cycles.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Don’t buy this dishwasher
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought for $1K this dishwasher would be great but…it doesn’t dry well at all, if you put pot or pans in the bottom rack it leaves soap residue on the inside of the pan, when it’s completed a washing cycle the next day there’s musty smell on the inside. Cons: Doesn’t dry well Leaves soap residue Musty smell on the inside Pros: very quiet
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there! Thank you for taking the time to leave your review. I understand that your unit is not drying as it should or leaving a residue at the end of the cycle. I also see where you have concerns with odor. Please know that we hear your concerns and I have provided links to help rectify your concerns.
residue concern: (http://www.samsung.com/us/support/troubleshooting/TSG01000962/)
Drying concern:(https://www.samsung.com/us/support/troubleshooting/TSG01001910/)
Odor:( https://www.samsung.com/us/support/troubleshooting/TSG01001923/)
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1144109633
Thank you for choosing Samsung. ^Nic
Horrible smell when is done washing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is constantly with a horrible smell, even if I leave it opened. Never had this issue with any other machine. We installed another samsung dishwasher, different model, in another home and .. exact same horrible smell. On google I found many complaining about same issue with samsung dishwashers. Help!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I understand that you are having issues with getting dishes dry. I have all the information to answer your question. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001923/
Thank you for choosing Samsung. ^Brad
excellent dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a excellent dish washer, especially when you're washing heavy soiled pots and pans. Plus its very very quiet.
I would recommend this to a friendBest ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best dishwasher I’ve ever owned. My husband and I are house flippers and this is the best look and use we’ve experienced.
I would recommend this to a friendNew Dishwasher
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this dishwasher. It’s replacing a 10 year old Bosch. I’m hoping for the same life or more.
I would recommend this to a friendWorking great and Very quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this washer so far. It does open itself at the end of the cycle which is weird to get used too, but it works great.
I would recommend this to a friendBroken within the first 10 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can confirm that I have received a bad unit. It worked ok up until last week when I started receiving a 5C error code and dirty dishes. I have since had both a Samsung technician and a Best Buy installer take a look at it, and neither one is accepting responsibility. Samsung says it was Best Buy installer's problem. The Best Buy installer says it's Samsung's responsibility. I am now left with a broken $1000 dishwasher and no one seems to be helping. This is taking so much time out of my full time job that it's beginning to affect my performance, and I'm beginning to lose money by having to deal with this issue. I do not want to have to keep calling Samsung technicians and Best Buy installers to come and look at the unit. Samsung should just replace and install the washing machine for free as soon as possible. This is so frustrating. Is this Samsung's standards? If so, I don't want to purchase another Samsung product ever again. I am so afraid now, because I bought a Samsung bundle for my entire house, including our refrigerator, range, washer, dryer, dishwasher, microwave. What other issues are going to show up?
No, I would not recommend this to a friendAbsolutley terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer has been a terrible unit. We typically have 5 - 10 cups a few silverware items bowls and plates. The unit never even gets the coffee ring out of a coffee cup. Cold water rinse from a faucet will clean the cup but Samsung tech service says try liquid soap as they dont recommend pods. Okay, where does it say that when you buy a unit? Then oh.. run your faucet water for a few minutes to get hot water into the unit. GE profile never required such a thing but hey we will try. All items checked and coffee cups still nasty and silverware still dirty. Never again will a Samsung dishwasher be purchased or recommended. Buyer Beware! Stay away from this dishwashing unit.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Computim! There are a lot of factors that determine how clean your dishes come out of a wash cycle. This link (https://bit.ly/38ZyRW4) can give you everything you need to know about getting the absolute best cleaning performance. ^Jecca
Gibson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice look and quiet . Did not clean the dishes good. Returned it and purchased a brand I had previously that cleaned really good for over 9 years before I had any issues .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Greg,
Thank you for choosing Samsung for your Appliance needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
Melardo
Very nice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my wife to replace our old one. She absolutely loves it!
I would recommend this to a friendSamsung Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really great product and the instillation service was excellent.
I would recommend this to a friend- Cons mentioned:Reliability
Lasted 1 Year
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted 1 year before it broke, would no longer drain nothing clogging it. Wasn’t covered under warranty, if you do purchase get the additional warranty.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Adrian,
We understand how important it is to have a reliable appliance at home. Let us help you with your dishwasher.
Here is a link for troubleshooting steps for your dishwasher that is not draining; kindly click the embedded words.
Samsung dishwasher is not draining.
https://www.samsung.com/us/support/troubleshooting/TSG01001363/?msockid=08e6a45904c26b1f3477b061055f6aec
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147804005) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Dishwasher dud
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes our dishes are dry when wash is complete , and sometimes not. Not impressed at all.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We want you to find pleasure in washing dishes. We would love to help you with your dishwasher.
Suppose your dishwasher is not drying your dishes. Please click the links below, Hover your mouse over the hyperlinks, and watch the instructional video for tips.
The Samsung dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146551965, to help our team pull up your information when you message us.
Have a great day.
-John
Better than expected so far....
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than expected so far. Getting great results with the express wash and without the need for a rinse aid.
I would recommend this to a friendGreat Dishwasher!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. Very pleased. Delivery and installation crew did a great job and was very cautious and careful.
I would recommend this to a friendLove the Automatic Door opening
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes, this dishwasher can automatically open the door (about 2") to let the dishes dry faster. It's been a great dishwasher!
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is excited to hear that the features of this dishwasher are a fantastic fit for you and your home. Thank you for the 5 stars! ^Lo
Very quite
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dishwasher! Ultra quite! Liked it so much I am buying another one for the new house!
I would recommend this to a friendGreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product met all my expectations at a great price
I would recommend this to a friendBest dishwasher ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dishwasher ever. It does everything but load itself!
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and easy to use, love it already. Easy to install.
I would recommend this to a friend