Customer Ratings & Reviews
- Model:
- DW80R9950UG
- SKU:
- 6329951
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.
This summary was generated by AI based on customer reviews.
Great dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great and very well built. I couldn’t have asked for a better dishwasher.
I would recommend this to a friendNot Easy!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Directions are not easy to follow for tech morons like us. Our old dishwasher, fill the dishwasher, add detergent, close select(only 3 options) and start!! This has to be balanced, rotors not blocked, dirtiest in a certain area, push this push that don't push this and that. OMG!! I wish I could get rid of it!!
No, I would not recommend this to a friendSmaller inside
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much smaller inside than I thought and does not clean as well as our old dishwasher.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BrianS,
Let us help you improve the cleaning performance of your Dishwasher.
Below are steps to help you properly wash the dishes. Also, please click on the hyperlinks for further help.
Dishes are not clean after dishwasher cycle.
https://www.samsung.com/us/support/troubleshooting/TSG01000962/#food-particles-on-dishes
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145941705 to help our team pull up your information.
Have a great day.
^Aloe
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend, black stainless stands out much better than the regular stainless.
I would recommend this to a friendDishwasher
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung always has great products! This works great for our family!
I would recommend this to a friendInnovating with Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. I will update if I need to, but I am quite happy with my new dishwasher.
I would recommend this to a friendERROR PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It always stop and says PC. Very frustrating. I feel like I wasted mondy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We understand how frustrating it can be to not have a consistently working dishwasher. Let us help.
Here is a link for troubleshooting steps for your dishwasher that is displaying an error code; kindly choose the one that matches and click the embedded words.
Samsung dishwasher is displaying an error code.
https://www.samsung.com/us/support/troubleshoot/TSG10004499/?msockid=08e6a45904c26b1f3477b061055f6aec
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149125561) to help our team pull up your information when you message us.
Thank you.
-Ricardo
- Cons mentioned:Reliability
Waste of money
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s about a year since we purchased this product. Issues - does not do the job, even small stains don’t clear. I soap and rinse before I put them, If I miss a stain it remains - the front under the buttons has 3 cracks and I use it pretty gently go figure - the spoon upper tray does not open all the way, tried to fix it does not work
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Samy11! We'd like to see what we can do to further assist you with these concerns. Please reference ticket number 1142527914, and contact us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
Dishware has Never been Cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great dishwasher! I’ve never seen my glasses more clear! I love this thing!
I would recommend this to a friendGood
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good haven’t used it yet but hope all is well will update after I install
I would recommend this to a friendDish washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and like the idea that the door pops open when done
I would recommend this to a friendOpen box purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box purchase. Best dishwasher i have owned so far
I would recommend this to a friendWhisper quiet. Never knew any washer could be noi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Clean lines and many option choices for the actual cleaning operation.
I would recommend this to a friendSuper Quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product super quiet and everything is clean and dry when done
I would recommend this to a friendSamsung 24” linear wash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishes are spotless. Love the third rack. We highly recommend.
I would recommend this to a friend4 Mos Device Dead-Samsung Customer Service NONE
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 4 months of ownership, the unit started throwing error codes and would not run. Samsung sent 4 technicians to our home to attempt repairs. The most recent tech found that some part was leaking and now rusted on the unit. Samsung refuses to provide an exchange or refund, indicating they provide only a repair warranty. They continue to send technicians to our home. We have now been without a dishwasher for over a month. We have always purchased Samsung products, which currently fill our home and have never had this experience with a device failure. However, the lack of quality customer service and issue resolution will impact our future buying decisions.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, I definitely understand the frustration of purchasing a dishwasher and it does not meet your expectations. We are continuously working to improve the quality of our products and your review is vital for that process. We would like to inquire further about the concerns that you are having. Please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144140556) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Happy with product and install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a great price with excellent installation.
I would recommend this to a friendBrand response from Samsung
Posted .Hello 1234! We appreciate you taking the time to share your feedback. We are happy to know that this unit is meeting your expectations and we thank you for being a valued Samsung customer. ^Nic
Very satisfied
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so happy of this brand and quality. I recommend this product
I would recommend this to a friendDishwasher Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice product, it works very well and it is recommended.
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 3rd rack is great for knives, cutting board, etc. so far it was a good purchase
I would recommend this to a friend