Customer Ratings & Reviews
- Model:
- DW80R9950UG
- SKU:
- 6329951
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.
This summary was generated by AI based on customer reviews.
Zero Stars
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is THE WORST dishwasher I have ever owned in my entire life! It actually is the first dishwasher I have ever purchased and I have never been more disappointed. I chose this model solely for the fact it didn't have a handle - I wanted it to match my Samsung refrigerator which also has no handles. I didn't really want the most expensive model but was willing to pay extra so it would match and I THOUGHT it was going to be a great appliance. WRONG! The dishes do not clean well at all. You absolutely have to wash them all in the sink first. Then they don't rinse well and they definitely don't dry. I hate the fact they get air dried by the door popping open at the end of the cycle. I really miss my heated dry cycle that all my other dishwashers had. I have switched to the most expensive soap hoping that would clean the dishes better. It only had a marginal effect. I added the rinse agent - something I have never needed in the past - and still only a marginal improvement. The dishwasher also has an odor to it even after the dishes are all clean or the dishwasher is empty. I've never experienced that with any previous dishwasher and I don't know how to make it go away! How can it smell after a 2 1/2 hour wash cycle? I thought I would love how you can make adjustments to the racks but I still can't fit as many dishes as I could with my previous dishwashers. I don't like how the silverware baskets clip on - I like to be able to lift out the basket so I can move it to my counter above my silverware drawer. Unclipping this would be too much of a hassle so now it's more work putting away silverware. I think the only thing I like about the interior is the 3rd rack. It's very useful. So basically I spent all this money just for the exterior to match my kitchen (it does look great) and for that 3rd rack. Otherwise, this is a useless piece of garbage. To be fair I absolutely love my Samsung fridge, stove and microwave. They are all super amazing. I have no idea how Samsung failed so miserably on this dishwasher!
No, I would not recommend this to a friendBrand response from Samsung
Posted .I understand how frustrating it can be when results and expectations do not meet! I would like to help you get the best performance out of your dishwasher by providing you these links to troubleshooting guides to support your concerns (https://bit.ly/2BlIzGT) (https://bit.ly/2VuRdty). We thank you for being a loyal Samsung customer! ^Lena
- Pros mentioned:Noise level
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how quiet it is! Also love the power wash feature and the third rack
I would recommend this to a friend - Pros mentioned:Noise level
Best Dishwasher I’ve Ever Owned
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s whisper quiet and I Love the connection to Samsung hub, it pings my Apple Watch and ebee wen my smart tv when the cycle is completed. It’s also got incredible cleaning power in a quick 60 min cycle. Plus the aesthetic is just what we were looking for!
I would recommend this to a friend - Pros mentioned:Noise level
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and the unit performs very well and quiet
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Very nice Dish washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic performance, quiet and cleans very nicely
I would recommend this to a friend - Pros mentioned:Noise level
Nice and quiet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet, sleek design love the fingerprint less feature
I would recommend this to a friend - Pros mentioned:Noise level
Dishwasher
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet. The only downside is that the lower rack doesn’t have space for bigger plates or serving trays without the spinning washer bar hitting them.
I would recommend this to a friend - Pros mentioned:Noise level
Samsung linear wash whisper quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great looks and extremely quiet. sometimes leaves a few items still damp after dry cycle. overall very satisfied with the product
I would recommend this to a friend - Pros mentioned:Cleaning performance
Samsung linear wash 24 dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love it it’s super quite and cleans good my silverware was very shiny , not sure if the cascade platinum had anything to do with the shine lol.one thing might be a problem it seem like my dishes are not completely dry once the cycle finishes so I have someone coming to take a look at it other than that am pleased
I would recommend this to a friend - Pros mentioned:Noise level
Super quiet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet and has big spacious racks. It for some reason didnt fit fully into our existing soace however so we have to get a carpenter to make the soace bigger which i find odd.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Smart choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its smart its quiet its fast its terrific it cleans
I would recommend this to a friend - Pros mentioned:Noise level
Very quiet
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use very quiet love the third shelf love this
I would recommend this to a friend - Pros mentioned:Noise level
Love my new Dishwasher!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new dishwasher! It is wonderfully quiet, and connects to the Smart Things application. I love that the unit slightly opens, after the cycle ends.
I would recommend this to a friend Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall not impressed, regret hits hard now that I cannot return it. I feel like a lot of the positive reviews on here weren’t completely honest. It does not wash as well as my older one, when it dries it pops open to save energy I think but nothing is dried fully. I have to hand dry the dishes before putting it away.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand that the overall experience with the dishwasher cleaning and drying performance can be frustrating, FabianaP. Let us help.
We have a link with details to help you with the dishwasher that needs to clean the dishes correctly. Select the drop-down arrow that best describes your experience with the unit. We suggest checking the link attached if the dishwasher does not turn on, as it contains helpful tips.
The dishwasher cycle ends before the dishes are clean:
https://www.samsung.com/us/support/troubleshoot/TSG10000118/
We recommend checking the link below for troubleshooting steps when the dishwasher does not dry the dishes. It also includes the links for more information about loading the dishwasher properly and when the unit displays an error code or blinking lights, which we suggest checking too.
Samsung dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
You may also refer to pages 47-49 of the user manual for other solutions when the dishes are not clean and dry after a dishwasher cycle.
https://downloadcenter.samsung.com/content/UM/202308/20230810135953789/DW9900R_DD68-00209A-06_EN_MES.pdf
Lastly, the links below will guide you in improving the dishwasher cleaning and drying performance and its cycles, settings, and options for reference. Please watch the video of the first link from start to finish.
Improve your dishwasher cleaning and drying performance:
https://www.youtube.com/watch?v=bajCw_H-njg
Samsung dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149664343) to help our team pull up your information when you message us.
Thank you.
-Angelica
- Pros mentioned:Noise level
excellent diswasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent, it works well, very quiet, dishes are clean and bright, easy to install
I would recommend this to a friend - Pros mentioned:Noise level
Dishwashing made easy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and does a superb job on dishes. Really like the top tray for utensils
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Error code monster
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't do it. I've had this for less than a year and the whole unit has been serviced and replaced twice. When it works, it's pretty great. Very quiet and gets dishes clean. But I'm now perpetually looking over my shoulder waiting for the next error code. Samsung should stop making dishwashers and focus on time machines so I can go back and make a different choice. Only bright side is my Best Buy rep was very helpful in trying to get things resolved.
No, I would not recommend this to a friend - Pros mentioned:Noise level
fine dishwasher
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It washes my dishes quietly. Got it half off due to some issues with the consultant, but is good.
I would recommend this to a friend - Pros mentioned:Noise level
Very Quiet Operation for Clean Dishes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I are very pleased with the dishwasher so far. We love how quiet it runs and also the rack arrangement that is very well designed.
I would recommend this to a friend - Pros mentioned:Noise level
Its a great dishwasher!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most silent dishwasher I've ever had! Its a great investment!
I would recommend this to a friend