Customer Ratings & Reviews
- Model:
- DW80R9950UG
- |
- SKU:
- 6329951
Customer reviews
Rating 4.2 out of 5 stars with 2673 reviews
(2,673 customer reviews)Rating by feature
- Cleaning Quality4.4
Rating 4.4 out of 5 stars
- Dry Quality4.2
Rating 4.2 out of 5 stars
- Cycle Options4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Very good job
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.highly recommended very good job, makes almost no noise and leaves the dishes very clean and dry
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
so quiet!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very quiet. sometimes forget its running. works well. new tech though. does not have a drying element. dries the dishes when the door pops open, so give it the time recommended. very pleased with our decision.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Get it with Geek Squad Protection!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quietest dishwasher ever! So quiet you forget it is running. Get the geek squad extended warranty for sure as dealing with Samsung direct is not easy and you have to go through a Samsung authorized service center IF one is close to you!!
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 4 out of 5 stars
Great Dishwasher!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using regularly for over a month. works great. Very quiet as advertised. Love the 3rd row for utensils.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this dishwasher! It's very quiet, other than when it's draining you barely hear it running. Also I had to do the test, the super stuck on glass lasagna pan...proud to say it came out so clean, I was shocked. This is definitely worth the money.
I would recommend this to a friendBrand response from Samsung
Posted .That is absolutely fantastic to hear, csonnenbe! We are thrilled that the dishwasher is exceeding your expectations. ^Jecca
- Pros mentioned:Noise levelCons mentioned:Reliability
Rated 2 out of 5 stars
Don't buy open box, get a warrenty,
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this April 15th, it quite working April 20th, Positive is it was quiet when it was working. I returned the unit.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for choosing Samsung for your dishwashing needs, HarryG. We completely understand what you have gone through with your dishwasher, and we are saddened that you no longer have the product. We would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
-John
- Pros mentioned:Noise level
Rated 4 out of 5 stars
Dishwasher
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth washer with quite sound. Like the black stainless look.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 3 out of 5 stars
Mixed Feeligs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shelves pull out feeling like they're scraping against metal when sliding in and out. Shelves also tend to fall off their tracks often when pulled out. On a positive note, when running, even if you're in the same room, it's almost impossible to know it's running. I've actually had to get up from the table where I was reading to make sure I remembered to turn it on.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your racks in your Samsung Dishwasher. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143007532. We thank you for being a part of the Samsung family. ^Brad
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Favorite dishwasher ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this dishwasher. We have not pre-rinsed any dishes since we got it. The door opens when the cycle is complete which lessens the power consumption. I would recommend ordering the installation kit.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .HI JasonM! We are happy to hear that this unit is meeting your expectations and we thank you for your continued support and for choosing Samsung. ^Nic
Rated 1 out of 5 stars
Very poor quality appliance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is very low quality, the plastic frame was cracked when I unboxed it. Once I got the dishwasher installed I got the LC code because it was leaking. I took it back out and found a leak from one of the pump hoses. While doing this I noticed broken spot weld and the noise deadening material was melting off the tub and falling onto the mechanical parts. It does not clean as well as the 9 year old Frigidaire it replaced, I sold it for $40, I wish I had kept it and never bought this Samsung Bespoke glass panel machine. It took a moth to finally get the glass panel delivered only to find that it does not fit properly, it bows out at the top which is am sure will catch lots of spills.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .A dishwasher displaying an error code may affect its cleaning performance, RichardF. Let us help!
An LC error code means the dishwasher's leak sensor detects moisture or the water reflector is blocked (Waterwall models only). When this code occurs, the dishwasher will turn itself on and will not turn off. During this time, it will attempt to drain the water away. You may check the links below to troubleshoot.
Samsung dishwasher is displaying an error code:
https://www.samsung.com/us/support/troubleshooting/TSG01002074/
Troubleshooting dishwasher error codes:
https://www.youtube.com/watch?v=xCY2C3KzdRc
When your dishes aren't cleaned after a dishwasher cycle, you'll want to ensure that you're doing everything right, using detergent and rinse aid as directed. I have provided a link below for more information.
Dishes are not clean after the dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
You may also check pages 21-25 of the user manual about loading the dishwasher, pages 47-48 for other solutions when the dishwasher does not clean well and pages 51-52 for information codes to learn more about what is occurring with your unit.
https://downloadcenter.samsung.com/content/UM/202105/20210503134711859/MANUAL_USERS_DD68-00209A-04_EN_MES_20210406.pdf
For reference, below are the guides to learning the best way to load your dishwasher and improve its cleaning performance.
https://www.samsung.com/us/support/answer/ANS00062443/
https://www.youtube.com/watch?v=bajCw_H-njg
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145513923) to help our team pull up your information when you message us.
Thank you!
-Angelica
- Pros mentioned:Noise level
Rated 2 out of 5 stars
Not enough room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this dishwasher to replace the one already in the house we just bought. The existing one was pretty loud and with the house having an open concept main floor, you could never hear anything over the dishwasher. We chose this one because of the low decibel rating and to match the appliances we have slowly began replacing. We also were sold on the third rack concept and the fact you can move the top rack up or down based on what you have in the dishwasher thinking this dishwasher would have more room than the one we had. We were wrong. The top rack has little to no room when it is in the high position but if you lower it, plates won't fit in the bottom rack. I can't fit any of my cookie sheets on the bottom rack... the dishwasher we had before could at least fit all our dishes. Knowing what I know now, I would have just kept the old one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Katieb! I have this great link (https://bit.ly/3nRDGIY) to help you. It can show you all the best ways to load the dishwasher to optimize the space available. ^Jecca
Rated 5 out of 5 stars
So quiet!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really am happy with my Samsung dishwasher. It is so quiet that the first time that I used it I wasn’t sure that it was running. Nice interior. The third shelve is a nice little bonus for small things.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. Cleans great. You must use sanitize and other settings to get the water hot which dries the dishes much better. Use only name brands dish-washing pods and jet dry for best cleaning and drying. Very please with this dishwasher. It is super quiet.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Great dishwasher
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new dishwasher wanted a smart one so I bought the Samsung smart dishwasher. It works great love the connecting to the Wi-Fi. Tell you when it’s done.
I would recommend this to a friend- Cons mentioned:Reliability
Rated 4 out of 5 stars
It’s a dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a dishwasher so far so good better then the first Samsung one that only lasted three years
I would recommend this to a friend Rated 5 out of 5 stars
Love the color
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had for over a year and no problems. It does take 2 hours for a normal cycle. Make sure you press the correct button. I accidentally hit delay start a few times and couldn’t figure out how to undo!
This review is from Samsung - Linear Wash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 39 dBA - Tuscan Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hello KSIllinois! We appreciate your feedback, continued support and choosing Samsung! ^Nic
- Cons mentioned:Reliability
Rated 3 out of 5 stars
Looks good, doesn't clean great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks really good the tuscan color, scratch really easy and very noticeable.
This review is from Samsung - Linear Wash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 39 dBA - Tuscan Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi raulcarmo! I have this link (https://bit.ly/3hW7AbN) I can provide that has some steps you can take to get the best cleaning performance from the dishwasher. ^Jecca
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Best I've owned.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and it's been very quiet. Can barley tell It's running. The option of of having one be more powerful is great for pots and pans.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 4 out of 5 stars
AJ Texas
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely quite. Lots of options. Haven’t used all the settings yet.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Excellent Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the new dishwasher...has all the bells etc...especially like how the door pops open at the end of the cycle...also really excellent sales person (unfortunately forgot her name)...will always purchase from Best Buy because of excellent sales staff!
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend























