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Customer reviews

Rating 4.2 out of 5 stars with 2673 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Dry Quality

    Rating 4.2 out of 5 stars

  • Cycle Options

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,673 reviews
  • Rated 5 out of 5 stars

    SAMSUNG DISHWASHER

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new dishwasher is FANTASTIC!! We HIGHLY recommend this product. Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Almost holds to much if you follow instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use delay function to run at night. Haven't heard it yet. Cleans very well. Everything is pretty much dry when we wake up plus the door is open for us.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Super Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet When washing don't even hear it. Like the delay start feature. Like the racks that you can make changes to

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product come out washes my dishes very well come over I am very pleased I have no complaints thus far. High technology.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet when working. it has a Nice and seek finish.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing performance for the price. This Samsung dishwasher sounds impressive on paper, but in real use it falls short. Despite the low 39 dBA claim, it doesn’t feel significantly quieter than cheaper models, and some cycles leave dishes with spots and stuck-on food. The 3rd rack feels cramped and awkward, and the controls can be confusing. Build quality feels flimsy for the price, and reliability doesn’t match expectations for a premium machine. Not worth the premium tag compared to better-performing

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi OsloS,

      We understand how disappointing it can be when your dishwasher doesn’t meet your expectations, and we’re here to guide you toward solutions for quieter operation, cleaner dishes, and easier use of the controls and racks.

      For the noise, please select the sound that best matches what you are hearing and follow the corresponding troubleshooting guide. Be sure to click on the embedded links for additional support.

      Samsung dishwasher is noisy
      http://www.samsung.com/us/support/troubleshooting/TSG01002056/

      For cycles that end before dishes are clean, please follow the guide below and click on embedded links for additional support.

      Dishwasher cycle ends before dishes are clean
      http://www.samsung.com/us/support/troubleshoot/TSG10000118/

      For recommended loading of the dishwasher, please refer to pages 20 and 23 of the user manual. For guidance on the control panel, see pages 30–32.

      User manual
      https://downloadcenter.samsung.com/content/UM/202308/20230810135953789/DW9900R_DD68-00209A-06_EN_MES.pdf

      Should you need further assistance, you may contact us through the following channels:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151567707) to help our team pull up your information.

      Thank you.

      ^Camille Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding dishwasher. Super quiet. No problems ever.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Very Quite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is efficient and quiet. Seems to clean well, but we still are learning the best settings for the things being washed.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice dishwasher and extremely quiet. Service was great by team that delivered and installed it. Thank You.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dish

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Easy to use. It is very quiet and I like it how the door opens itself after it's done.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Fantasyic product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this dishwasher. It is so quiet we had to put our ear on the door to see if it was working. I would recomed it to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    SO QUIET! LOVE IT!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this dishwasher almost 2 weeks ago and I LOVE it. It works so well and its so quiet! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 1 out of 5 stars

    DON'T EVEN THINK ABOUT BUYING THIS PIECE OF JUNK.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst dishwasher I have ever owned. Purchased for the new house over a year ago and did not install until June of this year due o construction delays. It worked (very well, I may add) for exactly 60 days and now it's giving me a PC code which is a zone problem. No simple fix, it could be number of things. No warranty because it's over 1 year old, even if not used. Service cost around $600 if I'm lucky. Read a lot of on-line reviews about this product and they are mostly negative due to leaking problems. At least my floors have not been damaged. Looks great but it's a piece of junk. Save yourself a headache and DO NOT BUY IT!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Monikab,

      We would love to assist you with your appliance. Kindly provide us with more details about the dishwasher.

      Please feel free to get back to us via the following options:

      1. Samsung: Community smsng.us/Samsung-Community
      2. Facebook: smsng.us/Facebook-Messenger
      3. Twitter: smsng.us/Twitter-Messages

      When you message us, please provide us with this reference number (1146277558) to help our team pull up your information.

      Have a great day,

      -Ernest- Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    As promised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installation team was excellent. Product delivered as promised and works as advertised. Very quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Super Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are super happy with this new dishwasher. It does and exceptionally well job cleaning tans drying the dishes. The top rack is a bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 1 out of 5 stars

    Dishwasher broke in less than 2 years ugh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this on 07/2019 it was nice and quiet and cleaned the dishes really good until it stopped working on 05/2021. Thanks goodnes I purchased the extended warranty since the part that was broken was discontinued. I got store credit to put it towards a new dishwasher. We will see how a Kitchen Aid dishwasher works.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi pollito082,

      We appreciate you giving us a review about the Samsung dishwasher. Glad to know that you received a credit to get a new dishwasher.

      Should you need support in the future, please do not hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.

      ^Rainly Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very quiet!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher, very very quiet. A welcome improvement for sure!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Samsung dishwasher headache

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a similar unit and it leaked and ruined my base of my cabinets thought it was due to misuse by previous homeowners bought this new to us unit open box excellent condition and it leaked at the rack bolt connection to the main body verification by geek squad said it's not repairable returned and purchased a Bosch 800 series. Much happier

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Johnson47,

      Thank you for choosing Samsung for your Appliance needs. It's sad that you no longer have the product, and we know your disappointment about your overall experience with the dishwasher.

      We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great appliance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine was a great choice. So quite!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far sooo good... still learning the different setting

    I would recommend this to a friend