Customer Ratings & Reviews
- Model:
- DW80R9950UG
- |
- SKU:
- 6329951
Customer reviews
Rating 4.2 out of 5 stars with 2673 reviews
(2,673 customer reviews)Rating by feature
- Cleaning Quality4.4
Rating 4.4 out of 5 stars
- Dry Quality4.2
Rating 4.2 out of 5 stars
- Cycle Options4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Rated 3 out of 5 stars
Dishwasher
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, but had issues and they can repair it couldn’t understand the guys and didn’t help much
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello ReneS,
Your patience here has been so important. We would like more details on what is happening with your dishwasher to provide the necessary assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146526018, to help our team pull up your information when you message us.
Have a great day.
-John
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Very quiet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet! Love the zone booster option! I use the app, so I know when it is done even if I'm not home.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Can't Wait to use it.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was on time and the guys. I want to say the guys, Mike and Rolland were GREAT! They had deliver the previous 3 items before the dishwasher. They explained everything about the appliances. I do have to say they mentioned their boss wanted them to use these new straps that go around their necks and honestly, they had red marks on their necks could not turn to see where they were going and I felt bad for them. I hope the management may re-evaluate how uncomfortable they can be and do more harm to the necks than anything.
This review is from Samsung - Linear Wash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 39 dBA - Tuscan Stainless Steel
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Very nice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice dishwasher, superior cleaning on glasses
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Great purchase!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really great. the best dishwasher we've owned!!! Amazing at washing, so quiet we don't know its running!!! Looks terrific!!!!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Excellent and almost completely silent!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We can barely hear the dishwasher, and it does a great job. The installation team was also exceptional. Very satisfied.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Love it!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No leaks just clean dishes! Very quite sleek and loooks fabulous! Love the time indicator on the face..
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Beautiful looking and silent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nearly silent, very clean looking all around. Dishes come out clean and dry every time.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Super quiet.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most quiet dishwasher I have ever used. Inside the rack is easily adjustable to fit any of my dishes and utensils.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend Rated 1 out of 5 stars
ExpensiveDishwasher w/ Apparently No Parts4Repairs
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st off I am absolutely disgusted on how I have been treated with Geek Squad. The consistent run around a circle has been insane. This dishwasher is great, but if it breaks there are no parts to be found unless you order from a random 3rd party company that doesn't show pictures of what you are buying. When considering this product look up the model number for parts. Story : Dishwasher breaks down. I call Geeksquad and schedule a tech to come out and repair the problem. Tech comes out and starts the regular process. Looking up the model number for the parts that need to be fixed. The part that is broken is the mechanism on the bottom that moves the sprayer back and forth. Tech says he can't find any parts for it. No parts can be found. Nothing in his tablet, nothing. I start helping him look and looking on my phone for parts. Can't find anything except one 3rd party store that looks shady. There are a couple of forums talking about the current issue and how they had to jerry rig the dishwasher with some heavy duty magnets. Tech says he will schedule a 2nd visit, but if he can't find any parts he won't show up. So tech leaves and says I need to call Geek Squad back and probably getting a replacement. I call back the following day. I am on the phone for 2 hours. 1 1/2 hours are on hold. At the end of this conversation I am told, that I will receive an email in the next 5-6 business days of the process of a replacement for the dishwasher. So I wait 7 business days, no EMAIL!! I call Geek Squad again. This time they see that there is a pending repair visit, will not listen to what I just talked about and that a tech will be able to magically fix the issue now. Fine I let the schedule happen, support won't listen to me. I schedule it for a Friday between 8am and 12pm. NO ONE SHOWS UP!! I call around 1pm asking what is going on with the repair. Give my explanation of what I have been told is going on. Freddy from Geek Squad tells me he will call me back in 24 hours with a solution for this. Surprise. NO PHONE CALL BACK! I call back again! Explain the situation. Get put on hold and forwarded to Christine from repairs / replacements or whatever department. Now I am told that the part is on backorder and I have to wait 30 days till I can get the part and the dishwasher repaired. She can't give me a date and can't provide literally any information except that I am sorry and you are not going to like this answer. This is 100% not acceptable. And for a now $800 dishwasher and can't get a repair for it absolutely BLOWS MY MIND!! I am disgusted with this whole process that I have had to deal with and this is definitely ruined every bit of shopping experience with Best Buy!
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Love this dishwasher!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek looking and super quiet. Don't even know it's running.
I would recommend this to a friend- Pros mentioned:Noise level
Rated 2 out of 5 stars
Does not clean well - small rack space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The good - Handsome unit and very quiet, innovative bottom spay system - it’s a connected device. The bad - both baskets do not fit a whole lot of dishes. It’s a Strande and very inefficient space management. Worst of all it cleans horrible. Glasses and dishes are still dirty and our wine glasses have spots all over - utter disastrous. We wanted to like it and tried hard but the shortcomings where just to many - retuning it and getting a Bosch.
This review is from Samsung - Linear Wash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 39 dBA - Tuscan Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .We're here to help you maximize your dishwasher's cleaning efficiency and become more space-efficient, MarkusL!
When your dishes aren't cleaned after a dishwasher cycle, you'll want to ensure that you're doing everything right, using detergent and rinse aid as directed. Learn more from these details.
Dishes are not clean after the dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Learn the best way to load a Samsung dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may also watch our youtube video about "How to properly load your dishwasher":
https://www.youtube.com/watch?v=ZNbla-A9LOQ
Clean the interior of your dishwasher periodically to remove any soil, food particles, and hard water buildup:
https://www.samsung.com/us/support/answer/ANS00076793/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145325836, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Noise level
Rated 5 out of 5 stars
New dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my new dishwasher! Super quiet Can run it while we're watching TV and don't hear it at all!
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Mrs.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best dishwasher I have ever owned. You cannot hear it running and the inside is all stainless steel, I love it.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very quite. Much better than Samsung Storm wash which I had too much trouble which I ended up returning.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Good enough
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it is supposed to do - wash and I have no complaints there. I don't like that my dishes are wet after washing but my old Whirlpool did the same thing when it was going. My plastics aren't damaged.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
A great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Samsung linear wash top control dishwasher. It is replacing earlier Samsung dishwasher that gave me 10 great years of service and still worked well .After a hose failed I decided to get a new washer with 3 tiers and more features. The new washer works even better and is so quiet that I can not even hear it! This unit is energy star rated. I like how the door opens at the end of the cycle to help dry the dishes. I now look forward to doing my dishes!
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Samsung Dishwasher Linear wash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WIFI is the way with the Samsung smart thing app for android. Quiet, the auto release at the end of cycle is also the way.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Quiet!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking dishwasher and most importantly, it is extremely quiet. Not sure there's really much else to ask for of a dishwasher.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Very Quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer works great and is very quiet. I don't know it's even on most of the time. Very easy install as I did it myself.
I would recommend this to a friend























