Customer Ratings & Reviews
- Model:
- DW80R9950UG
- |
- SKU:
- 6329951
Customer reviews
Rating 4.2 out of 5 stars with 2673 reviews
(2,673 customer reviews)Rating by feature
- Cleaning Quality4.4
Rating 4.4 out of 5 stars
- Dry Quality4.2
Rating 4.2 out of 5 stars
- Cycle Options4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great dish washer quiet dishes just sparkle!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Varey good looking .Varey easy to use , adjustable racks are great.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
DW
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it So pretty and quite! No fingerprints show either.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Samsung Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only used a couple times. Works well so far. Nice design
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Dishwasher for rent house
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very quiet and sleek dishwasher, love it! I forget it is on
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend Rated 1 out of 5 stars
Do Not Buy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is the worst. If you do a normal wash it takes up to 3 hours. I always have to set mine to the 60 min express wash. Every time I start it after a minute or so it starts beeping. So I have to check inside to make sure nothing is blocking the spinner. Which it is not. This happens altleast 2-5 times before it will work. I would definitely not recommend Samsung products. I bought all the matching appliances refrigerator, stove, microwave and dishwasher. The refrigerator also doesn’t work the ice maker freezes and stops working probably 2-3 times a week. I am so disappointed I waited a long time to get new appliances and it was such a waste of money. My 15 + year old ones worked better than my new ones.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi CMGM! We'd be happy to discuss the concerns you have with any of your Samsung appliances. You can reference ticket number 1142552404, and contact us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Best we have owned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet. Nice racks for easy loading. Door pops open when finished cycle.
I would recommend this to a friendBrand response from Samsung
Posted .We are excited to hear that you're enjoying the features and performance of this dishwasher, davd. Thank you for choosing Samsung. ^Lo
- Pros mentioned:Noise level
Rated 5 out of 5 stars
So quiet and sleek
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is as quiet as it gets!! Low decibal of 39 it doesn’t get better
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .I love how quiet this dishwasher is too, drg6654! Samsung is honored to be part of your home. ^Jecca
Rated 5 out of 5 stars
Wifi and stuff
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most amazingly obnoxiously quiet dishwasher ever. The first 3 loads I had to make sure it was running! It makes awesome little songs when its done and even connexts to your phone when or wifi! Why do you need that I don't know but it does!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best dishwasher ever. so so quiet.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy and heavy duty work horse. we love it . worth of investment.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Thanks Best Buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy always had the latest products at the best prices we love all our new appliances for our kitchen and laundry room Best Buy team definitely help us find exactly what met our needs for our new home
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful Dishwasher. Sleek and easy to wipe clean.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is good with the dishwasher. Only flaw I hate is the automatic opening after its completed a wash. Maybe we can change this but so far I don't see how. Condensation everywhere in the mornings.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend- Pros mentioned:Noise level
Rated 1 out of 5 stars
Water wall failed just outside of warranty period
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware. This dishwasher is super quiet which was our highest priority. After a year the bottom sprayer (water wall) routinely gets stuck in the front most position. This leaves the dishes in the bottom basket unwashed. Definitely buy extended warranty if you’re considering this product. Planning to replace it with a dishwasher that has fewer fancy moving parts.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Kevin,
We understand how important it is to have a reliable appliance at home. Let us help you with your dishwasher.
Here is a link for troubleshooting steps for your dishwasher that do not fully clean dishes; kindly choose the one that matches and click the embedded words.
Dishwasher cycle ends before dishes are clean.
https://www.samsung.com/us/support/troubleshoot/TSG10000118/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147989700) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Rated 1 out of 5 stars
New dishwasher Samsung says drain into bucket
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher hasn't been installed for a month yet. On the 4th run, it didn't drain. Even though we bought a 5 year warranty, Samsung has to repair the unit for the first year. Yikes!! A repair person was out and saw an error code for the drain on the dishwasher. His idea of fixing it was to disconnect the tube and drain the water into a bucket. The unit ran one time without an error code. As far as he was concerned, unit fixed. He didn't fix the problem at all. It was clear that he just wanted to make the problem ours not Samsung's. I should mention this is a replacement dishwasher and our plumbing is not a problem. Being forced to go through Samsung is the worst. To even get someone to look at it, they insulted my intelligence with various questions all directed at a plugged drain in our house. Asked me to run the water for 30 seconds to see if the water was draining and not leaking under the sink. We've been doing dishes by hand so we would know if the sink was leaking. Tried to blame the problem on a "new disposal." Even though we didn't replace our disposal. So now, dishwasher drains into a bucket - Samsung's solution. If we connect it to our plumbing, we get an intermitted error code saying the drain isn't working. We then have to setup the bucket again. Samsung's solution violates so many building codes. Repair guy just looked at us. Very young and inexperience. He didn't understand building codes. Even all his tools were brand new. As a retired General Contractor, it's appalling. BE AWARE!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .TerryM, we understand how it feels when the dishwasher constantly gets an error code. Let's get this sorted out immediately.
We recommend following the troubleshooting link below to rectify the error codes showing on the dishwasher. Please choose (Drain error 5C, SC, 5E, SE - The dishwasher can't drain.). Also, kindly click on the embedded links for additional help.
The Samsung dishwasher is displaying an error code: https://www.samsung.com/us/support/troubleshooting/TSG01002074/
Should you need more assistance in providing feedback on the service tech visit you had, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147650328) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great . Would recommento buy . AAAAA +++++ .
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Dishwasher upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First Samsung dishwasher. Meets all my expectations. Easy to load and operate.
I would recommend this to a friend Rated 4 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty nice. I would recommend to my mother. Or a friend
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend- Pros mentioned:Noise level
Rated 1 out of 5 stars
What a load of rubbish
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could put minus points on this machine I would. First of all the interior is really cheap nasty plastic. Secondly it doesn't wash properly. Especially plastic. Even if you put it on the hottest setting. It also leaked several times and damaged the floor. It is possible that I have a faulty machine or it was installed badly because it comes so highly rated. Quite possibly I just got a dud. It's a shame because it is super quiet and looks nice too. But cheap and nasty.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Making sure you have a reliable dishwasher is important in keeping the dishes in your household clean, ElissaC. Let's get the information you need to address your concern with the unit.
The links below will give you advice on what to check when you have a visible leak and how to fix it easily and quickly. Get more information about getting clean dishes after every cycle by checking the hyperlinks and selecting the scenario that best fits your situation.
Dishes are not clean after dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Samsung dishwasher is leaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking
Should you need more assistance with the dishwasher, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146907058) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
Rated 4 out of 5 stars
Samsung Smart Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a very good machine. I recommend it highly
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend- Pros mentioned:Noise level
Rated 2 out of 5 stars
OK. Could clean better. wish it had air drying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.meh.... indeed it is very quiet and auto open is great, and good to see the time remaining on the front. However two major gaps: a) it has not impressed us (yet) with how clean it gets dishes and b) there is no option to air dry only (no heated drying) which is an important eco option in many other dishwashers. Unclear if we end up returning it.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello janderson,
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having issues with your dishwasher as it doesn't clean the dishes well and no option to air dry only. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000962/ if your dishes are not clean after using your dishwasher.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001910/ if your dishwasher does not dry your dishes.
Please also see this link https://www.samsung.com/us/support/answer/ANS00062443/ to learn how to load your Samsung dishwasher.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144568296.
-Noraina























