Customer Ratings & Reviews
- Model:
- DW80R9950UG
- SKU:
- 6329951
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
Customers are saying
Customers value the Linear Wash 24" Top Control Built-In Dishwasher for its exceptionally low noise level and impressive cleaning performance. Many appreciate its ease of use, capacity, and design. However, some customers have expressed concerns about its reliability, and the inability to alter spin cycles.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Easy to install works amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dishwasher works like a champ easy to install
I would recommend this to a friend - Pros mentioned:Noise level
1st use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works exactly as described. So far so good. Very quite
I would recommend this to a friendBrand response from Samsung
Posted .Hey Cleaner1! We're glad the dishwasher is meeting your expectations. ^Jecca
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit is brand new I've only had it for a week and a half but so far it's been really awesome, however I am a little nervous because most of the clients experts tell me they have a lot of issues with Samsung and they have issues with the company back in their product unless it's electronic.
I would recommend this to a friend- Pros mentioned:Ease of use
excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another fine Samsung product. Easy to use and very good looking
I would recommend this to a friend New dishwasher Samsung says drain into bucket
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher hasn't been installed for a month yet. On the 4th run, it didn't drain. Even though we bought a 5 year warranty, Samsung has to repair the unit for the first year. Yikes!! A repair person was out and saw an error code for the drain on the dishwasher. His idea of fixing it was to disconnect the tube and drain the water into a bucket. The unit ran one time without an error code. As far as he was concerned, unit fixed. He didn't fix the problem at all. It was clear that he just wanted to make the problem ours not Samsung's. I should mention this is a replacement dishwasher and our plumbing is not a problem. Being forced to go through Samsung is the worst. To even get someone to look at it, they insulted my intelligence with various questions all directed at a plugged drain in our house. Asked me to run the water for 30 seconds to see if the water was draining and not leaking under the sink. We've been doing dishes by hand so we would know if the sink was leaking. Tried to blame the problem on a "new disposal." Even though we didn't replace our disposal. So now, dishwasher drains into a bucket - Samsung's solution. If we connect it to our plumbing, we get an intermitted error code saying the drain isn't working. We then have to setup the bucket again. Samsung's solution violates so many building codes. Repair guy just looked at us. Very young and inexperience. He didn't understand building codes. Even all his tools were brand new. As a retired General Contractor, it's appalling. BE AWARE!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .TerryM, we understand how it feels when the dishwasher constantly gets an error code. Let's get this sorted out immediately.
We recommend following the troubleshooting link below to rectify the error codes showing on the dishwasher. Please choose (Drain error 5C, SC, 5E, SE - The dishwasher can't drain.). Also, kindly click on the embedded links for additional help.
The Samsung dishwasher is displaying an error code: https://www.samsung.com/us/support/troubleshooting/TSG01002074/
Should you need more assistance in providing feedback on the service tech visit you had, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147650328) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Noise level
So quiet!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is very quiet, works great! Enjoying it.
I would recommend this to a friendBrand response from Samsung
Posted .Your dishwashers quiet but, powerful performance is a wonderful addition to any kitchen, and glad you found that match with Samsung. Welcome to the Samsung family! ^Cat
- Pros mentioned:Noise level
Great look and unbelievably quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice machine and it is so quiet hard to believe it is on.
I would recommend this to a friendBrand response from Samsung
Posted .I'm delighted to hear that you're enjoying this dishwasher. Thank you for being the best part of Samsung. ^Lo
- Pros mentioned:Noise level
Very quiet dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans dirty dishes to a shine. Very quiet dishwasher.
I would recommend this to a friend Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my dishwasher about a month ago been working great until a week ago when it decided to have issues with the soap tray.
I would recommend this to a friend- Pros mentioned:Ease of use
Quietest dishwasher on market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher in our house is situated in the island that backs to our family (tv) room. Quiet operation is a MUST. This dishwasher happens to be the 4th one we have used in this house (over 26 years) and it is by far the Quietest dishwasher of the 4 we have used. Unbelievably quiet. As far as operating the dishwasher, can’t get any easier. Dishes come out clean, dry ready to be put away. The installer from Best Buy knew what he was doing, installed it perfectly, showed us how to operate (hit the 3 buttons)
I would recommend this to a friend - Pros mentioned:Cleaning performance
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy it, Washes wonderfully love the set up..................
I would recommend this to a friend Samsung dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it a couple of times since it got installed and not excited about it yet. The dishes are soaking wet when it’s finished. I haven’t added rinse aid yet so I’m hoping that will make the difference. Also, the interior seems smaller and seems to hold less dishes, etc. than my last one. I don’t know if I’m imagining this or if I just didn’t do my homework. I can live with that but if my dishes don’t dry, that is something I will be unhappy about! Fingers crossed!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Jules, I know how frustrating it can be when results and expectations do not meet. We are here to help. Most Samsung dishwasher use condensing dry technology. I am including a link to a guide to assist you with getting the best drying performance (https://bit.ly/3m2Q0FY). If you need further assistance, please feel free to reach out to us on Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. When you contact us please be sure to include ticket number (1143134598) to help us pull up your information. Thank you for being a Samsung customer. ^Lena
- Pros mentioned:Noise level
Water wall failed just outside of warranty period
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware. This dishwasher is super quiet which was our highest priority. After a year the bottom sprayer (water wall) routinely gets stuck in the front most position. This leaves the dishes in the bottom basket unwashed. Definitely buy extended warranty if you’re considering this product. Planning to replace it with a dishwasher that has fewer fancy moving parts.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Kevin,
We understand how important it is to have a reliable appliance at home. Let us help you with your dishwasher.
Here is a link for troubleshooting steps for your dishwasher that do not fully clean dishes; kindly choose the one that matches and click the embedded words.
Dishwasher cycle ends before dishes are clean.
https://www.samsung.com/us/support/troubleshoot/TSG10000118/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147989700) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Super quiet dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased about a month ago and so far has been great! Amazingly quiet. Top third rack is so great...had no idea what we were missing by not having that before now
I would recommend this to a friend- Pros mentioned:Noise level
Great dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job job washing dishes, extremely quiet
I would recommend this to a friend - Pros mentioned:Cleaning performance
Love this dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed dishwasher was great and it runs well. I love it.
I would recommend this to a friendBrand response from Samsung
Posted .We love to hear that you're loving this dishwasher, CH88DE. Thank you for the 5 Stars! ^Lo
- Pros mentioned:Ease of use, Noise level
Excellent dish washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my dishwasher its so easy and very quiet when in use love that it has three rows for all my dishes makes it so much easier
I would recommend this to a friend Really cool dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher looks great. Made a great set. No complaints.
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is excited to hear that you've found the perfect refrigerator for you and your home. Thank you for the 5 Stars. ^Lo
We love it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! We just moved into a new house and our dishwasher stopped working shortly after. We bought this, it was shipped fast and installed by their team.
I would recommend this to a friendDishwasher
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher that looks good, only issue I have is that the door doesn’t open as far as it should to vent.
I would recommend this to a friend