Customer Ratings & Reviews
- Model:
- DW80R9950UG
- |
- SKU:
- 6329951
Customer reviews
Rating 4.2 out of 5 stars with 2676 reviews
(2,676 customer reviews)Rating by feature
- Cleaning Quality4.4
Rating 4.4 out of 5 stars
- Dry Quality4.2
Rating 4.2 out of 5 stars
- Cycle Options4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers value the Linear Wash 24" Top Control Built-In Dishwasher for its exceptionally low noise level and impressive cleaning performance. Many appreciate its ease of use, capacity, and design. However, some customers have expressed concerns about its reliability, and the inability to alter spin cycles.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great product selection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a great price! It has very nice features and very modern.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about this dishwasher. I returned a LG and replaced with this one. Better built than LG.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Stressful phone system great guy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great young man installed. Best Buy is really messing up by not answering their own phones in Springfield. I spent way too much time tracking down the rescheduled delivery. Sets the worker up for stress.
This review is from Samsung - Linear Wash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 39 dBA - Tuscan Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
look carefully
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great machine but I don’t like the spacing in the racks. I didn’t think to check that before it was installed
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback, Scoops. ^Lo
Rated 1 out of 5 stars
Extremely disappointing performance for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high expectations for this dishwasher given its price point, but unfortunately, it’s been a major letdown. Even after pre-rinsing, dishes regularly come out with food residue, grease, and visible stains, especially on plates and utensils. It struggles with even light loads and basic messes like pasta sauce or bits of rice. For a premium model, I expected efficiency and reliability, but this feels more like a downgrade from the older, cheaper unit I used to have. I’ve tried different cycles, loading strategies, and detergents, and nothing makes a difference. This dishwasher simply doesn’t do its core job: clean dishes. Very disappointed and would not recommend.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DanielL,
We can feel the disappointment with this dishwasher. We are here to assist you.
We recommend checking the resources below for steps to take when the dishes are not clean after the dishwasher cycle. Please click on the embedded words for more details.
Dishwasher cycle ends before dishes are clean:
https://www.samsung.com/us/support/troubleshoot/TSG10000118/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1149224992), and it will help our team pull up your information.
^Rodel
Rated 5 out of 5 stars
New samsung dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new dish washer washes dishes better than any dish washer i have used
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Very quiet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new dishwasher! I almost didn’t buy due to the negative reviews about leaking in the back. Make sure you change out the brass fitting to the plastic fitting and don’t forget the bushing!
I would recommend this to a friend- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Samsung Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I'm very happy with my purchase. Very quiet and does a good job cleaning clothes and washing rugs
This review is from Samsung - 4.4 cu. ft. Top Load Washer with ActiveWave Agitator and Active WaterJet - Platinum
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Lucy, I want to congratulate you on your new Samsung Washer and appreciate you taking the time to share your review. I am glad to see that you are having a great experience with all this machine is capable of. We are glad to welcome you to our family and thank you for choosing Samsung in in your home. ^Brad
Rated 4 out of 5 stars
Hill's Dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hidden controls and door release are excellent features. Not really finger print resistant.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Wash’s good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace for a new one 3 days after getting it has piece broke on first wash but other than that had worked good
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy team was very professional in the way they very carefully brought the appliance into the house. They clearly explained everything about the appliance. They cleared away all the packing material. We were very pleased with them.
This review is from Samsung - Linear Wash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 39 dBA - Tuscan Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Tuscan Steel Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful appliance! and works even better, I am pleasantly surprised how well it cleans, as the last 2 dishwashers have been disappointing in performance!
This review is from Samsung - Linear Wash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 39 dBA - Tuscan Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Quiet, but doesn’t heat dry
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really quiet, but found out it doesn’t have a heating element, but it does what it needs to do.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Get it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an amazing dishwasher. We love the express 60min feature for light loads so we can use the same plates the same day and not dirty up more.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend- Cons mentioned:Reliability
Rated 1 out of 5 stars
Defective 2 months in
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective piece. Stopped working 50 days in. Called Best Buy. They sent 3rd party installer for "diagnostic" and they claimed the original installer, another 3rd did a poor job so now its defective. Called Best Buy back, opened a case, got a run around and had to ultimately reach out to Samsung. Always but the best buy warranty, folks.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear valued BestBuy client,
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to check the available updates regarding your claim.
Should you need more assistance with the dishwasher, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147442960) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
Rated 4 out of 5 stars
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with our dishwasher. The complications getting it is another thing.
I would recommend this to a friendRated 5 out of 5 stars
Samsung dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my dishwasher. It works perfectly and I love the features that are available for it also.
I would recommend this to a friendRated 5 out of 5 stars
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, I've owned many dishwasher's , and after experiencing them all for many years , I love all the settings and updates that Samsung delivers.
I would recommend this to a friendRated 5 out of 5 stars
Quiet!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely quiet. I forget it’s running sometimes. Drying is the only lacking part but it’s not a deal breaker considering how little noise it produces.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Doesn’t dry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans well but doesn’t dry. It pops open to supposedly assist with the drying but it doesn’t work. Dishes come out wet pretty much every other time I wash. Not fun esp, for the price and older Samsung dried after every wash.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Let's go forward and check for a resolution on your Samsung dishwasher, Joanna.
Here is a link to help you if the dishwasher is not drying. Please click the hyperlink on how to load the dishwasher properly.
Samsung dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Should you need support in the future, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1145857244, to help our team pull up your information when you message us.
Have a great day.
-John























