Customer Ratings & Reviews
- Model:
- DW80R9950US
- SKU:
- 11811342
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
Does the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dishwasher I’ve ever owned. Clean and usually dry after every wash
I would recommend this to a friendGus Jr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great, but not sure when it is started after pushing start button.
I would recommend this to a friendBrand response from Samsung
Posted .Hello GusJr! We appreciate you taking the time to share your feedback. We are happy to know that this unit is meeting your expectations and we thank you for being a valued Samsung customer. ^Nic
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great looks on my kitchen all my friend went crazy went they see it
I would recommend this to a friendBrand response from Samsung
Posted .Hi Pedrovs69! We appreciate your feedback, continued support and choosing Samsung! ^Nic
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced builder grade dishwasher - very happy with new dishwasher. What a big difference!
I would recommend this to a friendSilent machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs perfectly and Kenneth Nieves was very efficient in installing it.
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect products and so nice, simply used, high quality from Samsung
I would recommend this to a friendGreat appliance but terrible delivery process.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing appliance, but the third party delivery process was awful. The drilled a hole in my cabinet and were so unprofessional in so many ways.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you, and stay safe!
^Chrystel
Energy efficient
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the quick wash! Done in one hour, the door opens up to dry!
I would recommend this to a friendNot cleaning dishes
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We went through a complete kitchen remodel and purchased all Samsung appliances due to a special they were having at the time. Beautiful looking dishwasher with all the bells and whistles (most not needed). But after 6 weeks of daily use it now makes a clicking noise and many dishes not coming clean. Coffee cups look like water not even getting hitting them. I’ve tried the power wash settings, tub clean, raising the middle rack thinking perhaps my plates were preventing the water spinner from going around. The water deflector bar is a mystery...should it be attached? Can I remove it? No info in manual on it. For the money I paid for this dishwasher, I didn’t expect issues so quickly (at least give me 5 years with it!) I want my Bosch dishwasher from my previous home!!! (No, I’m NOT a Bosch rep.) Kitchen Aid dishwashers are crossed off my list as well. After 5 years with a $1000 dishwasher, And a few repairs, it quit and was too expensive to fix. Kitchen Aid wouldn’t even give me a discount on next one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there! I'd like to provide this link (https://bit.ly/2Qg0d2w) to what steps to take if the dishwasher is not cleaning properly. ^Jecca
- Cons mentioned:Reliability
If i could gove ZERO stars, I would.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had two, both stopped working about a month after install.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Melissa, a working dishwasher, is needed to clean your dishes. Let's get this back up and running.
We recommend checking the troubleshooting link below for assistance if your dishwasher has stopped working. Please click on the embedded word.
Samsung dishwasher does not start or fill with water
https://www.samsung.com/us/support/troubleshooting/TSG01000965/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148872460) to help our team pull up your information.
Have a great day.
^Camille
Better then expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way better than my kitchen aide… love the drying time
I would recommend this to a friendGreat dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great and very well built. I couldn’t have asked for a better dishwasher.
I would recommend this to a friendDish washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dish washer I like Samsung brand. That is why I bought all of them
I would recommend this to a friendBrand response from Samsung
Posted .Hello there! Thank you for your feedback. Samsung appreciates your support. Thank you for choosing Samsung. ^Nic
- Pros mentioned:Noise level
Worked fine for a couple months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had this since July, it is now October, and the top rack is stuck, the auto open won't work, it isn't cleaning my dishes well, I constantly rewash bowls, and it won't hook up to smart things. The only thing good about it, is how quiet it is. I'm so disappointed in this, I paid way too much for it to stop working right so fast.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Dishwasher. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142564368. We thank you for being a part of the Samsung family. ^Brad
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend, black stainless stands out much better than the regular stainless.
I would recommend this to a friendInnovating with Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. I will update if I need to, but I am quite happy with my new dishwasher.
I would recommend this to a friendDishwasher
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung always has great products! This works great for our family!
I would recommend this to a friendDoesn't dry well.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't fit a lot of dishes and the dishes are still wet when you take them out.
No, I would not recommend this to a friendWish they were more durable
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plastic parts break off to easily. Front door plastic bezel has huge crack. Water bar that moves undernieth is missing a piece of plastice. But everything is working so far.
I would recommend this to a friendDoesn’t do it’s job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your time if you care about dishes being dry. We tried everything.
No, I would not recommend this to a friend