Customer Ratings & Reviews
- Model:
- DW80R9950US
- SKU:
- 11811342
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
Dishware has Never been Cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great dishwasher! I’ve never seen my glasses more clear! I love this thing!
I would recommend this to a friendNightmare!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this dishwasher a month when we noticed water seeping up from our flooring- dishwasher has been leaking from the bottom right of the door, ruined all our flooring. Samsung sent a technician out 4 times- last time he was here samsung told him to close the ticket and someone would be in touch with me in 24-48 hours. Never heard from anyone. I have called about 15 times always same thing- someone will get ahold of you in 24-48 hours. Still waiting…..3 months later. So not buy! Horrible customer service.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Karlihall,
We truly understand how you feel regarding your dishwasher. We are here to assist you with it.
We recommend checking the resources below for steps to take when the dishwasher is leaking. Please click on the embedded words for more details.
The dishwasher is visibly leaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147207025), and it will help our team pull up your information.
^Rodel
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good haven’t used it yet but hope all is well will update after I install
I would recommend this to a friend- Pros mentioned:Noise level
Stick to a spinner
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works it is awesome and quiet - but not happy with the reliability on the linear wash. Had it worked on and the parts replaced, getting a new Nonlinear wash that is a little louder next.
No, I would not recommend this to a friend Not Easy!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Directions are not easy to follow for tech morons like us. Our old dishwasher, fill the dishwasher, add detergent, close select(only 3 options) and start!! This has to be balanced, rotors not blocked, dirtiest in a certain area, push this push that don't push this and that. OMG!! I wish I could get rid of it!!
No, I would not recommend this to a friendDish washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and like the idea that the door pops open when done
I would recommend this to a friendSmaller inside
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much smaller inside than I thought and does not clean as well as our old dishwasher.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BrianS,
Let us help you improve the cleaning performance of your Dishwasher.
Below are steps to help you properly wash the dishes. Also, please click on the hyperlinks for further help.
Dishes are not clean after dishwasher cycle.
https://www.samsung.com/us/support/troubleshooting/TSG01000962/#food-particles-on-dishes
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145941705 to help our team pull up your information.
Have a great day.
^Aloe
Whisper quiet. Never knew any washer could be noi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Clean lines and many option choices for the actual cleaning operation.
I would recommend this to a friendOpen box purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box purchase. Best dishwasher i have owned so far
I would recommend this to a friendBroke after 2 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working after only 2 years. First, the detergent door quit opening. Now, it keeps tripping the breaker on the gfci outlet. Repair tech said either take the gfci out of the kitchen or replace the dishwasher. It was never very good at cleaning dishes anyway.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We aim to ensure your dishwasher always functions at its best, Michael. Let's help you.
We recommend following the resources below to rectify your dishwasher's concerns. Please browse the hyperlink and watch the embedded video (See hyperlink "load your dishwasher") for tips.
Detergent does not dispense or dissolve in the Samsung dishwasher (See Step 4: Check for obstructions):
https://www.samsung.com/us/support/troubleshooting/TSG01000970/
Dishwasher cycle ends before dishes are clean:
https://www.samsung.com/us/support/troubleshoot/TSG10000118/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149908862, to help our team locate your information when you message us.
Have a great day.
-John
- Cons mentioned:Reliability
Waste of money
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s about a year since we purchased this product. Issues - does not do the job, even small stains don’t clear. I soap and rinse before I put them, If I miss a stain it remains - the front under the buttons has 3 cracks and I use it pretty gently go figure - the spoon upper tray does not open all the way, tried to fix it does not work
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Samy11! We'd like to see what we can do to further assist you with these concerns. Please reference ticket number 1142527914, and contact us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
Super Quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product super quiet and everything is clean and dry when done
I would recommend this to a friendSamsung 24” linear wash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishes are spotless. Love the third rack. We highly recommend.
I would recommend this to a friendHappy with product and install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a great price with excellent installation.
I would recommend this to a friendBrand response from Samsung
Posted .Hello 1234! We appreciate you taking the time to share your feedback. We are happy to know that this unit is meeting your expectations and we thank you for being a valued Samsung customer. ^Nic
Very satisfied
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so happy of this brand and quality. I recommend this product
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 3rd rack is great for knives, cutting board, etc. so far it was a good purchase
I would recommend this to a friendDishwasher Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice product, it works very well and it is recommended.
I would recommend this to a friendQuiet dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a lot of nice features. Top rack for utensils is handy. Also 60 minute speed wash.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item is great!! Everybody should shop at Best Buy!!
I would recommend this to a friendSo far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far - have had dishwasher for about 3 weeks. Our dishes are coming out so much cleaner!
I would recommend this to a friend