Customer Ratings & Reviews
- Model:
- DW80R9950US
- |
- SKU:
- 11811342
Customer reviews
Rating 4.2 out of 5 stars with 2674 reviews
(2,674 customer reviews)Rating by feature
- Cleaning Quality4.4
Rating 4.4 out of 5 stars
- Dry Quality4.2
Rating 4.2 out of 5 stars
- Cycle Options4.5
Rating 4.5 out of 5 stars
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Excellent dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dishwasher. Very quite, I have been using Samsung kitchen appliances. Nice features. All bell and whistle. One thing I like Samsung to improve is Lower rack has very wide spaces.vNeed to make smaller gap so small items doesn't fall or stick out at bottom. Linear wash seems to working great, impressive. I would recommend this dishwasher. Like smart control drawbak is cannot turn power and smart control with your phone.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Best dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performance, super quiet and matches our other Samsung appliances.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
RobertG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a very nice, extremely quite machine. The drain hose leaked during testing by BB technicians, and I was informed I would have to purchase another machine. I THINK THIS WAS A TYPICAL BAIT & SWIITHCH BB MANUVEER .
This review is from Samsung - Bespoke AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Navy Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Samsung dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new color!!! Very quiet and washes very well. Best Buy delivery was super fast and guys were amazing.
This review is from Samsung - Linear Wash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 39 dBA - Tuscan Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Amazing, and cleans well.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is amazing. I recently bought a house, and replaced the dishwasher that came with it. I've never had a dishwasher before, or ever used one but I've always heard nightmares about them. I've noticed that if I don't properly rinse heavy soil off, they will stay behind, so I just rinse everything before popping them in. The auto release is very convenient, and helps the dishes dry even better overnight. I would highly recommend this for anybody.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.can barely hear it runnin g And cleans even the hardest dishes
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Samsung Linear dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, we are enjoying this dishwasher. It is quite and does a good job in drying the dishes.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .HI fmfontenot! Congratulations on your new dishwasher and we hope you continue to enjoy your clean dishes. Thank you for choosing Samsung. ^Nic
- Pros mentioned:Noise level
Rated 4 out of 5 stars
Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher is very quiet and does a good job of cleaning dishes. Only complaint would be that the racks are not layed out well for loading a large number of dishes. Would rather have racks front to back instead of left to right. Besides those points great dishwasher.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Happy with the purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After owning a very old diswaher, this product comes in and does the job so well! It is quiet, and the programming of lenght of wash etc. are quite clear. I am not so keen on the cutlery rack, as my citlery gets stuck. Love the top rack for smaller things.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Overly Impressed!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its super quiet and cleans well! I read many recoews that stated that the doshwasher was loud. At times we do t wven know if it’s still going. I love that the dishwasher opens when it’s finished allowing doshws to air dry.
This review is from Samsung - Bespoke AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Navy Steel
I would recommend this to a friend - Pros mentioned:Noise level, Third rack
Rated 5 out of 5 stars
Quiet as a mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher is as quiet as a mouse! We love the additional rack. Gets dishes clean. That’s what we bought it for.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend - Cons mentioned:Reliability
Rated 1 out of 5 stars
DO NOT BUY – NIGHTMARE FROM DAY ONE
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When we purchased this dishwasher, we trusted the **SAMSUNG** name, expecting quality and reliability. **Big mistake.** This dishwasher has been nothing short of a disaster. For the first few months, it worked fine. Then, at around the six-month mark, **the nightmare began**—it started leaking **every single time** we used it. No big deal, right? Just call Samsung and get it fixed. **WRONG.** Samsung’s customer service is a complete joke. They read from their little scripts, repeating the same useless lines like robots. **Five**—yes, FIVE—technicians came out to “fix” the issue. And guess what? **Still leaked. Every. Single. Time.** My fiancé had to take off work for these pointless visits, but that was just the beginning of the frustration. So, my fiancé called Samsung customer service. **More of the same.** Hours wasted on hold, getting transferred around, only to be **hung up on** after **three-plus hours**. At this point, we thought maybe—just maybe—getting bumped up to a "specialty claims associate" would get us somewhere. **WRONG AGAIN.** Enter **Sharon**, the so-called specialist. Rude, dismissive, and utterly useless. Instead of offering a proper fix or a replacement, she decided we’d get a **reimbursement.** Sounds reasonable, right? **Wrong.** Now, we’re stuck buying a whole new dishwasher, paying another delivery fee, another installation fee, and wasting even more time. The worst part? **I was a loyal Samsung customer.** My house is FILLED with Samsung products—**four** Samsung TVs, the Bespoke washer and dryer, microwave, and we were even planning to buy a Samsung fridge and stove. **Not anymore.** After this debacle and the absolute disgrace that is Samsung’s customer service, my family will take our business elsewhere. Samsung, you’ve lost a longtime customer. And trust me, I’ll make sure everyone I know hears about this **Sam Ole Song.** **Regards,** TIRED OF THE **SAM OLE SONG**
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi KwameH,
We understand the importance of ensuring your dishwasher operates normally and is leak-free.
We would like to assist you further with your concern.
Should you need further assistance with the dishwasher, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148352307) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
- Pros mentioned:Noise level
Rated 4 out of 5 stars
We like it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. We wondered how it would compare to the previous (Bosch). We like it. The linear wash system is different but does a nice job. It’s very quiet. At the end of the cycle, the door pops open slightly to release steam.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hello Neurogirl13! Congratulations on your new dishwasher and we hope you continue to enjoy your clean dishes. Thank you for choosing Samsung. ^Nic
Rated 2 out of 5 stars
Top Rack is Rusting
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so discouraged with this dishwasher. I purchased it May of 2019 and run 3 times a week on average. I noticed today that the top rack has several rust spots where the plastic coating is gone and completely rusted. I only put glasses, cups and bowls on top rack, never anything sharp. As for the functionality, It does not clean off any food that has sat for a day or longer. If you plan on running the dishwasher right away, no need to pre-wash unless there is stuck on food. It has great cycle options, but honestly, we only use a couple. Overall, I would say this dishwasher is not worth the money and I would not buy again!
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want to ensure you're satisfied with your appliance's appearance and performance, Angie. We'll be glad to help!
Since your dishwasher's job is to clean, it's easy to forget it has its own cleaning needs. But proper cleaning is an essential part of dishwasher maintenance. Below are the links for more information.
Routine and deep clean your Samsung dishwasher:
https://www.samsung.com/us/support/answer/ANS00076793/
Clean and care for your dishwasher:
https://www.youtube.com/watch?v=rR_ivObG_Tc
When your dishes aren't clean after a dishwasher cycle, you'll want to ensure you're doing everything right, using detergent and rinse aid as directed. Did you know that pre-rinsing the dishes too much can lead to them getting etched with a white film? We'll help you ensure your dishwasher is being used to its fullest.
Dishes are not clean after the dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
You may also refer to pages 21-25 of the user manual for information about loading the dishwasher, pages 41-45 to learn more about maintaining the appliance, and pages 47-48 when the dishwasher does not clean properly.
https://downloadcenter.samsung.com/content/UM/202105/20210503134711859/MANUAL_USERS_DD68-00209A-04_EN_MES_20210406.pdf
For reference, below are the guides to learning how to load your dishwasher and improve its cleaning performance.
https://www.samsung.com/us/support/answer/ANS00062443/
https://www.youtube.com/watch?v=bajCw_H-njg
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145556028) to help our team pull up your information when you message us.
Thank you!
-Angelica
- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Nice and quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans well and is very, very quiet. It’s nearly identical to my prior Samsung, which lasted 10 years
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Game Changer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.39 DB and super quiet. Fan and air dry is engineered well and no spots. 3 trays is a game changer.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SUPER quiet like can't even hear it when standing next to it! Drys really well and has stylish look. Very impressed
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Samsung girl
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first day of installation the installer started the qashing machine to make sure everything was working well, about five minutes later I asked him if he forgot to start the machine and he said it is on. This machine is 39 dpa and it is so quite you will be surprised. Great product, great buy.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's extremely quiet; you can hardly tell if it's on. We absolutely love it!
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Super quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Silent dishwasher, holds a ton of dirty dishes, i like the wifi option
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend

























