Customer Ratings & Reviews
- Model:
- DW80R9950US
- |
- SKU:
- 11811342
Customer reviews
Rating 4.2 out of 5 stars with 2674 reviews
(2,674 customer reviews)Rating by feature
- Cleaning Quality4.4
Rating 4.4 out of 5 stars
- Dry Quality4.2
Rating 4.2 out of 5 stars
- Cycle Options4.5
Rating 4.5 out of 5 stars
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Dish washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plain looking which I love, easy to handle new style, and love the color.
This review is from Samsung - Linear Wash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 39 dBA - Tuscan Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hello Stove! We appreciate your feedback, continued support and choosing Samsung! ^Nic
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Samsung dishwasher
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and quiet dishwasher. Can be connected to Wi-Fi and Samsung's Smart Things.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 2 out of 5 stars
To small, would not buy again.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t love this dishwasher. The space between the bottom rack and the top rack is very small, a normal size plate has to be leaned over or the blade will hit. It is very quiet, but I works prefer a deeper bottom rack, I can’t even put pots in the bottom rack because there’s no room.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .TonyaC, we want to ensure you have the best experience with your dishwasher. Let us assist you with this.
You can utilize the lower rack of your dishwasher by folding down the tines in the Zone Booster area to accommodate larger items, such as pots and pans.
Additionally, you can adjust the angle of the tines in the Upper rack to three different positions to match the size and shape of your dishes. Furthermore, the height of both the upper and lower racks can be adjusted to best fit your needs.
Please see page 15 under the "Angle of the plate supports" page 15 in the "Height adjustment" and page section of the manual for more details.
Manual
https://downloadcenter.samsung.com/content/UM/202308/20230810135953789/DW9900R_DD68-00209A-06_EN_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146675462) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Design
Rated 5 out of 5 stars
Samsung dishwasher
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful product. Built a new construction and went with all Samsung products.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
A Beautiful Appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is really nice. It's quiet and it fits seamlessly under my counter.
This review is from Samsung - Linear Wash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 39 dBA - Tuscan Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Quiet and sturdy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good investment. No complaints whatsoever. Beautiful sleek appearance.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .HI Lillibeth! We are happy to hear that this unit is meeting your expectations and we thank you for your continued support and for choosing Samsung. ^Nic
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. Very quiet. Display in front panel counts down the remaining time.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Gorgeous
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're looking for a quiet dishwasher then this is the one for you.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi Bjoe55! Congratulations on your new dishwasher and we hope you continue to enjoy your clean dishes. Thank you for choosing Samsung. ^Nic
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Super quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such an amazing dishwasher. Super quiet. Even gives smart alerts on our TV when dishes are done washing.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Fantastic Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can barely tell this dishwasher is running even when you are standing right next to the machine.
This review is from Samsung - Linear Wash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 39 dBA - Tuscan Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Your new dishwashers quiet but, powerful performance is a wonderful addition to any kitchen, and glad you found that in our dishwasher. Welcome to the Samsung experience! ^Cat
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Christos
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has got to be the very best dishwasher ever made. It is definitely the quietest
This review is from Samsung - Linear Wash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 39 dBA - Tuscan Stainless Steel
I would recommend this to a friend Rated 1 out of 5 stars
Worst product I ever bought.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I regret to inform you that this purchase ranks as the most disappointing experience I've ever had with a product. Being a loyal customer of Samsung, I held high expectations, but this particular item has fallen drastically short. Initially, the installation appeared successful, and the product functioned correctly for the first month. However, it soon began to leak, causing extensive water damage to my brand-new kitchen furniture—a distressing outcome. Upon contacting Best Buy for a potential inspection or exchange, I was met with a discouraging response, citing that my request fell outside their 30-day exchange policy. Subsequently, they insisted on visiting my home three times before even considering an exchange, a process that felt like a deliberate strategy to mislead and delay resolution. Despite promises of an exchange, the outcome was a series of unnecessary repairs—four different components were replaced, none of which were faulty. To add insult to injury, it was later suggested by Samsung that the root cause was an issue not disclosed at the point of sale: the floor needed to be leveled to prevent leakage. This critical information was absent from all promotional and instructional material provided. My dealings with Best Buy's repair service have been frustratingly inefficient and unprofessional. On one occasion, a technician, admitting there was little he could do further for the appliance, opted not to attend the scheduled repair, showcasing a lack of professionalism and regard for customer satisfaction. Based on this ordeal, I strongly advise against purchasing this dishwasher and dealing with Best Buy's repair services. Their approach has been nothing short of exasperating, and their inability to offer a satisfactory resolution is unacceptable.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .We care about the dishwasher's betterment, JoeG. Let's help you with your dishwasher.
Here are steps to rectify your concerns should your dishwasher leak. For tips, please click the link and hyperlink.
The dishwasher is visibly leaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147026849, to help our team pull up your information when you message us.
Have a great day.
-John
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Samsung dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice dishwasher easy to operate buttons are easy to get to great loading space
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet for a dishwasher. Love the look. Controls a little confusing at first but overall a great buy.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .It's great to hear that this dishwasher has been a great addition to your home. Thank you for choosing Samsung. ^Lo
- Cons mentioned:Reliability
Rated 2 out of 5 stars
Broken in about 30 days.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this dishwasher on Oct 6th. Installed on Oct 8th, broken by November 10th running about one load of dishes a day. Was able to get a repair scheduled for November 24th, and now we have to wait two weeks for parts to come in. The 3rd party repairman said that this is a common problem. Please spare yourself the grief of buying this faulty product.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Samsung! Thank you for your feedback. We are sorry to hear that you're in need of a repair However we are happy to hear you are on your way a working dishwasher.
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger:  http://m.me/samsungsupport
2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1143919178
Thank you for choosing Samsung. ^Nic
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific product. Exceeds my expectations. I recommend to anyone
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Great Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet Dishwasher. It is awesome! Great service and very good all around purchase
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
silent
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding machine, can barely hear it running. Packed with features and cleans well.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Nice & quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this dishwasher. Nice and quiet. I highly recommend.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Vaporizer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best quality and cleans and disinfect way better than other dishwasher that I know.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friend

























