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Customer Ratings & Reviews

$999.00

Customer reviews

Rating 4.2 out of 5 stars with 2674 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Dry Quality

    Rating 4.2 out of 5 stars

  • Cycle Options

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,674 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dish washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plain looking which I love, easy to handle new style, and love the color.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Stove! We appreciate your feedback, continued support and choosing Samsung! ^Nic Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung dishwasher

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and quiet dishwasher. Can be connected to Wi-Fi and Samsung's Smart Things.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 2 out of 5 stars

    To small, would not buy again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t love this dishwasher. The space between the bottom rack and the top rack is very small, a normal size plate has to be leaned over or the blade will hit. It is very quiet, but I works prefer a deeper bottom rack, I can’t even put pots in the bottom rack because there’s no room.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      TonyaC, we want to ensure you have the best experience with your dishwasher. Let us assist you with this.

      You can utilize the lower rack of your dishwasher by folding down the tines in the Zone Booster area to accommodate larger items, such as pots and pans.

      Additionally, you can adjust the angle of the tines in the Upper rack to three different positions to match the size and shape of your dishes. Furthermore, the height of both the upper and lower racks can be adjusted to best fit your needs.

      Please see page 15 under the "Angle of the plate supports" page 15 in the "Height adjustment" and page section of the manual for more details.

      Manual
      https://downloadcenter.samsung.com/content/UM/202308/20230810135953789/DW9900R_DD68-00209A-06_EN_MES.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1146675462) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung dishwasher

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful product. Built a new construction and went with all Samsung products.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    A Beautiful Appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is really nice. It's quiet and it fits seamlessly under my counter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet and sturdy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good investment. No complaints whatsoever. Beautiful sleek appearance.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      HI Lillibeth! We are happy to hear that this unit is meeting your expectations and we thank you for your continued support and for choosing Samsung. ^Nic Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher. Very quiet. Display in front panel counts down the remaining time.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Gorgeous

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a quiet dishwasher then this is the one for you.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Bjoe55! Congratulations on your new dishwasher and we hope you continue to enjoy your clean dishes. Thank you for choosing Samsung. ^Nic Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Super quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an amazing dishwasher. Super quiet. Even gives smart alerts on our TV when dishes are done washing.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Fantastic Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can barely tell this dishwasher is running even when you are standing right next to the machine.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Your new dishwashers quiet but, powerful performance is a wonderful addition to any kitchen, and glad you found that in our dishwasher. Welcome to the Samsung experience! ^Cat Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Christos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has got to be the very best dishwasher ever made. It is definitely the quietest

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst product I ever bought.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret to inform you that this purchase ranks as the most disappointing experience I've ever had with a product. Being a loyal customer of Samsung, I held high expectations, but this particular item has fallen drastically short. Initially, the installation appeared successful, and the product functioned correctly for the first month. However, it soon began to leak, causing extensive water damage to my brand-new kitchen furniture—a distressing outcome. Upon contacting Best Buy for a potential inspection or exchange, I was met with a discouraging response, citing that my request fell outside their 30-day exchange policy. Subsequently, they insisted on visiting my home three times before even considering an exchange, a process that felt like a deliberate strategy to mislead and delay resolution. Despite promises of an exchange, the outcome was a series of unnecessary repairs—four different components were replaced, none of which were faulty. To add insult to injury, it was later suggested by Samsung that the root cause was an issue not disclosed at the point of sale: the floor needed to be leveled to prevent leakage. This critical information was absent from all promotional and instructional material provided. My dealings with Best Buy's repair service have been frustratingly inefficient and unprofessional. On one occasion, a technician, admitting there was little he could do further for the appliance, opted not to attend the scheduled repair, showcasing a lack of professionalism and regard for customer satisfaction. Based on this ordeal, I strongly advise against purchasing this dishwasher and dealing with Best Buy's repair services. Their approach has been nothing short of exasperating, and their inability to offer a satisfactory resolution is unacceptable.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We care about the dishwasher's betterment, JoeG. Let's help you with your dishwasher.

      Here are steps to rectify your concerns should your dishwasher leak. For tips, please click the link and hyperlink.

      The dishwasher is visibly leaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147026849, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice dishwasher easy to operate buttons are easy to get to great loading space

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet for a dishwasher. Love the look. Controls a little confusing at first but overall a great buy.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's great to hear that this dishwasher has been a great addition to your home. Thank you for choosing Samsung. ^Lo Samsung

  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Broken in about 30 days.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this dishwasher on Oct 6th. Installed on Oct 8th, broken by November 10th running about one load of dishes a day. Was able to get a repair scheduled for November 24th, and now we have to wait two weeks for parts to come in. The 3rd party repairman said that this is a common problem. Please spare yourself the grief of buying this faulty product.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Samsung! Thank you for your feedback. We are sorry to hear that you're in need of a repair However we are happy to hear you are on your way a working dishwasher.

      If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
      1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      Please use the following ticket number for your reference: 1143919178
      Thank you for choosing Samsung. ^Nic Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific product. Exceeds my expectations. I recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet Dishwasher. It is awesome! Great service and very good all around purchase

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    silent

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding machine, can barely hear it running. Packed with features and cleans well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice & quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this dishwasher. Nice and quiet. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Vaporizer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality and cleans and disinfect way better than other dishwasher that I know.

    I would recommend this to a friend