Customer Ratings & Reviews
- Model:
- DW80R9950US
- SKU:
- 11811342
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
- Pros mentioned:Noise level
Very poor cleaning
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 4 months ago. Looks great, super quiet, super expensive, but does not clean well. I have read the manual twice, tried 4 different soaps and rinse aids, tried adjusting the shelves, loaded dishes multiple ways and tried all settings to no avail. I am really frustrated, disappointing and ready to get this out of my life. Am I overlooking something?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, I can understand that this has been a frustrating experience. Thank you for taking time to review your product. We are doing our best to improve the quality of our products. I am including a link to a helpful troubleshooting guide to assist you with getting the best cleaning performance (https://bit.ly/3m0EuvS). If you need further assistance, please feel free to reach out to our support team directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143979268) and it will help our team pull up your information. We apologize for any inconvenience this has caused. ^Lena
- Pros mentioned:Cleaning performance
Great dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher! Heavy duty. Gets the dishes sparkling clean!
I would recommend this to a friendBrand response from Samsung
Posted .Hello JanetT! Congratulations on your new dishwasher and we hope you continue to enjoy your clean dishes. Thank you for choosing Samsung. ^Nic
Samsung Dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far everything working fine. Did not know the door pops open after the cycle has completed. Trying to figure out how to turn off that option. On hold Best Buy trying to do a ptice match.
I would recommend this to a friend- Pros mentioned:Noise level
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is so quiet you can hardly hear it running
I would recommend this to a friend - Pros mentioned:Noise level
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dishwasher very quiet. For me great investment and my wife loves it!!
I would recommend this to a friend - Pros mentioned:Noise level
So far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet. Can’t even tell it’s running. But we just got it. So can’t tell yet about reliability
I would recommend this to a friendBrand response from Samsung
Posted .HI SirMixalot! I like 5 stars and I cannot lie. Thank you for sharing your experience with us. ^Jecca
- Pros mentioned:Noise level
Best ever!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dishwasher we’ve ever owned! And, the quietest.
I would recommend this to a friend - Pros mentioned:Noise level
Quiet dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet dishwasher and cleans dishes as expected.
I would recommend this to a friend - Pros mentioned:Noise level
Does not clean
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The positive is, it is very quite. The negative, it is horrible at cleaning. No matter the setting you choose it does not get my dishes clean. You need to clean them before going in as when i go to empty it, I am putting multiple items back in to be washed again. So disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want to improve your experience with your dishwasher, Amanda. Let us help you.
Here's a reference on what to do should your dishwasher not clean the dishes. Please click the link and hyperlinks and watch the instructional video for tips.
Dishes are not clean after the dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/#food-particles-on-dishes
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146628219, to help our team pull up your information when you message us.
Have a great day.
-John
- Pros mentioned:Noise level
Samsung Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with out Samsung Dishwasher. Works great. Extremely quiet.
I would recommend this to a friend - Pros mentioned:Noise level
So quite!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is AMAZING! It is so quite! I sometimes have to open it to see if it is running.
I would recommend this to a friendBrand response from Samsung
Posted .It's amazing to hear how fantastic this dishwasher has been for you, tammy. Thank you for being a valuable member of the Samsung. ^Lo
- Pros mentioned:Noise level
Dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dishwasher. Very quiet. Quick delivery and install.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Clean Dishes
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My dishes now get sparkling clean without needing washing by hand first!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Excellent product very happy with the my purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product very happy with the my purchase of the Samsung appliances.
I would recommend this to a friend You won’t be disappointed!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is the best I’ve owned. Had it now for 2 years and never had an issue. Not only it cleans well it looks awesome as well. My entire kitchen will be Samsung black stainless appliances. Doing entire house renovation.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Dishwasher
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it.it cleans very well, dries very good also.
I would recommend this to a friend - Pros mentioned:Cleaning performance
So worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher opens to release humidity while still drying! No more water spots!
I would recommend this to a friend - Pros mentioned:Noise level
clean
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the washer is the quietest i have ever seen. although some dishes did not come clean on the first run. ecological design is a thoughtful effect.
I would recommend this to a friendBrand response from Samsung
Posted .Hello gourmet! Thank you for taking the time to leave your feedback. I understand that some of your dishes are not being cleaned. I am sure that this is frustrating and we would like to help rectify the concern for you. Please see the link below to see what assistance can be provided. (http://www.samsung.com/us/support/troubleshooting/TSG01000962/ ). Please also see the internal link in this link that will address loading your unit as well.
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1143780740
Thank you for choosing Samsung. ^Nic
- Pros mentioned:Noise level
Quietest is dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the quietest dishwasher we have ever owned. Worth every penny.
I would recommend this to a friend - Pros mentioned:Noise level
Quality operations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher with quiet operation and clean dishes
I would recommend this to a friend