Customer Ratings & Reviews
- Model:
- DW80R9950US
- SKU:
- 11811342
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
- Pros mentioned:Cleaning performance
nice job cleaning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is the new style unit water wall. it does a very nice job of cleaning
No, I would not recommend this to a friendBrand response from Samsung
Posted .Excellent news, Mark. We're delighted to hear that this is the perfect dishwasher for your home. ^Lo
- Pros mentioned:Noise level
Nice & Quiet
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful dishwasher. Can’t even tell it’s running.
I would recommend this to a friend - Pros mentioned:Noise level
Great Dishwasher
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Super quiet! Makes a great addition to your kitchen
I would recommend this to a friend - Pros mentioned:Noise level
Good dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is very quiet. I barely know it is running.
I would recommend this to a friend - Pros mentioned:Noise level
Super Quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher super quiet sometimes you wonder if its even running.
I would recommend this to a friend - Pros mentioned:Noise level
OK. Could clean better. wish it had air drying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.meh.... indeed it is very quiet and auto open is great, and good to see the time remaining on the front. However two major gaps: a) it has not impressed us (yet) with how clean it gets dishes and b) there is no option to air dry only (no heated drying) which is an important eco option in many other dishwashers. Unclear if we end up returning it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello janderson,
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having issues with your dishwasher as it doesn't clean the dishes well and no option to air dry only. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000962/ if your dishes are not clean after using your dishwasher.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001910/ if your dishwasher does not dry your dishes.
Please also see this link https://www.samsung.com/us/support/answer/ANS00062443/ to learn how to load your Samsung dishwasher.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144568296.
-Noraina
- Pros mentioned:Cleaning performance
Great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, cleans awesome, and the door opens when cycle is finished!
I would recommend this to a friend - Pros mentioned:Noise level
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet, plenty of room and nice adjustable racks
I would recommend this to a friend - Cons mentioned:Price
Still learning how to use it, seems to great !!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a beautiful piece of equipment. A little pricey, but pretty cool.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Easy to install and Great performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working Great. Looks great as well. Would recommend to purchase
I would recommend this to a friend Dishwasher. Is excellent highly. Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice dishwasher. Love the black stainless,looks great in kitchen .
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty nice. I would recommend to my mother. Or a friend
I would recommend this to a friend- Pros mentioned:Noise level
Beautiful
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and beautiful dishwasher. Very quiet. Works great.
I would recommend this to a friend - Pros mentioned:Noise level
What a load of rubbish
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could put minus points on this machine I would. First of all the interior is really cheap nasty plastic. Secondly it doesn't wash properly. Especially plastic. Even if you put it on the hottest setting. It also leaked several times and damaged the floor. It is possible that I have a faulty machine or it was installed badly because it comes so highly rated. Quite possibly I just got a dud. It's a shame because it is super quiet and looks nice too. But cheap and nasty.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Making sure you have a reliable dishwasher is important in keeping the dishes in your household clean, ElissaC. Let's get the information you need to address your concern with the unit.
The links below will give you advice on what to check when you have a visible leak and how to fix it easily and quickly. Get more information about getting clean dishes after every cycle by checking the hyperlinks and selecting the scenario that best fits your situation.
Dishes are not clean after dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Samsung dishwasher is leaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking
Should you need more assistance with the dishwasher, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146907058) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.extremely quiet. the quietness to the cycles is astounding compared to the Samsung we had prior. only wish is it held more dishes.
I would recommend this to a friendSamsung Smart Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a very good machine. I recommend it highly
I would recommend this to a friendAwesome dishwasher!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that the spray arm moves back and forth. Love the color!
I would recommend this to a friend- Pros mentioned:Noise level
Really quiet dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is so quiet that you can barely tell that it is on
I would recommend this to a friendBrand response from Samsung
Posted .Fantastic news, JohnWick. We are delighted to hear that you are loving the quiet performance of this dishwasher. Thank you for choosing Samsung. ^Lo
New dishwasher Samsung says drain into bucket
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher hasn't been installed for a month yet. On the 4th run, it didn't drain. Even though we bought a 5 year warranty, Samsung has to repair the unit for the first year. Yikes!! A repair person was out and saw an error code for the drain on the dishwasher. His idea of fixing it was to disconnect the tube and drain the water into a bucket. The unit ran one time without an error code. As far as he was concerned, unit fixed. He didn't fix the problem at all. It was clear that he just wanted to make the problem ours not Samsung's. I should mention this is a replacement dishwasher and our plumbing is not a problem. Being forced to go through Samsung is the worst. To even get someone to look at it, they insulted my intelligence with various questions all directed at a plugged drain in our house. Asked me to run the water for 30 seconds to see if the water was draining and not leaking under the sink. We've been doing dishes by hand so we would know if the sink was leaking. Tried to blame the problem on a "new disposal." Even though we didn't replace our disposal. So now, dishwasher drains into a bucket - Samsung's solution. If we connect it to our plumbing, we get an intermitted error code saying the drain isn't working. We then have to setup the bucket again. Samsung's solution violates so many building codes. Repair guy just looked at us. Very young and inexperience. He didn't understand building codes. Even all his tools were brand new. As a retired General Contractor, it's appalling. BE AWARE!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .TerryM, we understand how it feels when the dishwasher constantly gets an error code. Let's get this sorted out immediately.
We recommend following the troubleshooting link below to rectify the error codes showing on the dishwasher. Please choose (Drain error 5C, SC, 5E, SE - The dishwasher can't drain.). Also, kindly click on the embedded links for additional help.
The Samsung dishwasher is displaying an error code: https://www.samsung.com/us/support/troubleshooting/TSG01002074/
Should you need more assistance in providing feedback on the service tech visit you had, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147650328) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Noise level
good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excelent quality and working very well and silent.
I would recommend this to a friend