Customer Ratings & Reviews
- Model:
- DW80R9950US
- |
- SKU:
- 6329899
Customer reviews
Rating 4.2 out of 5 stars with 2676 reviews
(2,676 customer reviews)Rating by feature
- Cleaning Quality4.4
Rating 4.4 out of 5 stars
- Dry Quality4.2
Rating 4.2 out of 5 stars
- Cycle Options4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers value the Linear Wash 24" Top Control Built-In Dishwasher for its exceptionally low noise level and impressive cleaning performance. Many appreciate its ease of use, capacity, and design. However, some customers have expressed concerns about its reliability, and the inability to alter spin cycles.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Rated 4 out of 5 stars
High Quality, Poor Design, Lack of Quality Control
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is really nice looking and extremely quite. The smart features are nice, but not that useful. The best part about the smart features is just being notified when the wash is done, there isn't much else it can do. So far it has done a really good job getting the dishes clean (it's main purpose)! Some negatives: - The rack pegs on our new dishwasher were not lined up the same way, so I had to bend some back into place for cups to fit properly on the one side of the top rack. - The silverware baskets are very hard to take out and put back in, you have to perfectly align it with pegs in the bottom rack. And each basket has to go in a specific place, they are not interchangeable, but look identical. - The silverware basket slots for the silverware are too small, and our knives get stuck when trying to take them out.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Samsung Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. Can’t tell it’s running, it’s so quiet! Does an excellent job cleaning your dishes and pots and pans. I definitely recommend this if you looking for a dishwasher.
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance, Noise level
Rated 5 out of 5 stars
Love
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Works well. Quiet enough. Great capacity.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Is this thing even on?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is so far the quietest and best dishwasher I have ever owned. I never know when it's running so I have press my ear to it to hear if its running, of course I could just look at the timer but that would just be too easy. Dishes come out spotless and the unit looks spotless to boot. Definitely would recommend 12/10 with dish detergent
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance, Noise level
Rated 5 out of 5 stars
Nice dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and cleans really well. Large capacity to clean a lot of various size dishes, pots, bowls, erc.
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance
Rated 5 out of 5 stars
Wow! Really Nice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we love this dishwasher. It gets things so clean and holds a lot. There are so many ways to arrange the dishes. We put the utensils on the 3rd rack and don't use the utensil baskets. The AutoRelease try works great. It is nice it uses air instead of a heating coil at the bottom so plastics can go most anywhere. The linear wash it nice. Jets spay at the bar that moves and reflects water up at the dishes.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use, Noise level
Rated 5 out of 5 stars
Very nice Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I love this dishwasher. Very easy to install. Very quiet and gets the dishes clean. The door pops open after the rinse cycle to help with the drying process.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Almost Perfect- Smart Control Design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is by far the best I’ve ever used. If following the recommended loading scheme/using jet dry, the dishes come out sparkling clean and dry. It is near silent except for when the water drains out below the sink, but I guess thats unavoidable. The smart control features require you to push a button on the dishwasher and then you have 15 min or so to get on your phone before it times. This would bother me more but I only ever start it immediately after loading.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Love this dish washer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using this for about a month now. So far it has been flawless. Supper quiet. Use a rinse aid for the beast results and your dishes are spotless and dry 10-15 min after the unit automatically opens. Connected it to WiFi on the first attempt and it has not dropped yet (unlike my Moen U-line faucet which never stays connected). Lately I’ve been purposely putting in very dirty dishes and letting them sit for several days before I wash: first attempt everything cleaned perfectly. Couldn’t be happier, unless it was a little less expensive! Will probably but one for my other house.
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance, Noise level
Rated 5 out of 5 stars
Very quiet dishwasher
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet dishwasher. I can't even hear it when it's running. Cleans very well too. Plenty of room for lots of dishes. I would buy again. No regrets.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Quiet and cleans great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first couple runs were almost silent. I thought it wasnt working properly untill i opened it while running and it was definitely working. After having installed, and used almost daily, for a month it is still super quiet and there are no leaks. I before buying i saw that leaking was an issue for some people who install on their own and by a proffesional. I did the install myself and used the kit BestBuy recomends to go along with it. Over all, I am very pleased with this dishwasher. Quiest, cleans well, and looks good.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there MikeS, thank you for reviewing your new Samsung Dishwasher. I am glad to hear the unit has been worth every penny. We thank you for choosing Samsung in your home. ^Brad
- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Great machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had trouble handling the web instructions. However, the service from the installation company was excellent. They arrived at expected time. The removal of the old dishwasher and the installation were very competently and quickly done. The dishwasher is excellent. I am still learning how to use it, although it is quite similar to my old one with the controls on the top. It is as quiet as described except for brief pump sounds. While washing I hardly know it is running. Excellent cleaning.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
First Samsung, no regrets at all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is very quiet, which was important to us, especially since our last Bosch was whisper quiet. Having three racks to load is incredible, no going back from loading silverware in a basket on the bottom row. The smart features are nice but not necessary. I don't mind getting notifications that the cycle is finished, it can be helpful. Overall it's a great deal, it cleans as well as our old Bosch, is quiet,. Looks beautiful. Added bonus: A large display on the front showing time remaining on the cycle; can see it from across the room and it's very very nice.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 4 out of 5 stars
Pretty good overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this Dishwasher, very quite and does a good job cleaning the dishes. The only thing I was not too happy is that in the event some water drip outside the unit, there is a sensor that if a little water get in to it, it will give you an error code, so you need to youtube it to open it, dry it, and hope that will not do it again..
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Love my new dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new dishwasher. The top shelf gives me more options in terms of being able to put flat items and long cooking utensils. It’s quiet when washing and produces clean and dry dishes when cycle is complete. Would recommend this item.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Great find !!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet dishwasher - best ever owned !!! The features are great- really loving the 3rd silverware shelf, and all the adjustable shelf features. I was concerned that there wasn't a heated drying cycle, but the door automatically pops open when cycle is done and everything dried perfectly. And boy were my dishes literally sparkling clean. Really impressed and enjoying this dishwasher !
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Thomas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome dishwasher! We like it so much that we bought one for our cabin. It does a great job washing and is super quiet!!!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use, Noise level
Rated 5 out of 5 stars
Its so quiet.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet, washes well. Easy to operate; however, still learning about all of this unit's options, especially the dry cycle.
I would recommend this to a friend - Pros mentioned:Design, Noise levelCons mentioned:Reliability
Rated 1 out of 5 stars
Leaking Door Frame & Insufficient Repair Service
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Despite the sleek design and being extremely quiet, the trade-off is a leaking door. After about three months water began pooling beneath the left corner of the door. Upon inspecting, a stream of water could be felt within the door frame. Within a matter of days, the right corner of the door began leaking even more water than the left side. After reviewing support on the Samsung website, everything was in-check. I setup a service repair under the warranty, and despite the effort, the door continued to leak after the "repair!" I do not recommend this product since it is unreliable and problematic, and on top of those reasons, even the service provided by the warranty is insufficient. It's worth noting that if for some reason the cause was due to poor installation, that would be a major concern as I paid for the Best Buy installation service. With this being an apparent door frame issue, I doubt it was an installation error and rather a defective product from the start.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello PaulW,
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having issues with your dishwasher as it's leaking and after 3 months water began pooling. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001021/ to guide you if your dishwasher is leaking.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001363/ if your dishwasher is not draining.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dishwasher.
In case of repair or replacement, you may check this link https://www.samsung.com/us/support/service/warranty/DW80R9950UG/AA for the warranty coverage of your product.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144587732.
-Noraina
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Not sure why the negative reviews, this is great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lets clear up some simple research here. I looked at redoing my kitchen and wanted top of the line appliances in black stainless steel. I went with Samsung due to the technology behind them and the brand etc. Now when it comes to dishwashers, I had a Bosch and it worked great, granted there were times, the dishes didnt come out totally clean, but it did the job and I had no complaints. When it came to style, I sacrificed quality product and name brand for style since the Bosch stainless I owned looked like something out of the 1950's and was not sleek styling at all. I would of went back to Bosch had they not had a backorder of their products by several months. However I went with Samsung and I have to say despite all the negative reviews, this dishwasher performs as good if not better than Bosch and the dishes come out sparkling. I am not sure what all the issues others are having and quite frankly I feel like its a bit of over sensitivity and maybe a few faulty units. However knock on wood, this dishwasher is performing up to par with some of the best I have used and beats out GE and Whirlpool. My theory is that other appliance manufacturers are scared of Samsung right now and all the "appliance stores" I contacted, knocked Samsung as being the lowest tier appliance. I so far disagree and in fact am very happy with the purchase. They look stylish, modern and have the latest tech embedded into their appliances which is awesome and ties into my smart home. As for other manufacturers, I cannot say that much about their tech tie in as I have not seen it.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hello Recruiter89! We appreciate you taking the time to leave your feedback and choosing Samsung. ^Nic

























