Customer Ratings & Reviews
- Model:
- DW80R9950US
- |
- SKU:
- 6329899
Customer reviews
Rating 4.2 out of 5 stars with 2676 reviews
(2,676 customer reviews)Rating by feature
- Cleaning Quality4.4
Rating 4.4 out of 5 stars
- Dry Quality4.2
Rating 4.2 out of 5 stars
- Cycle Options4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers value the Linear Wash 24" Top Control Built-In Dishwasher for its exceptionally low noise level and impressive cleaning performance. Many appreciate its ease of use, capacity, and design. However, some customers have expressed concerns about its reliability, and the inability to alter spin cycles.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Samsung dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet and works great! The door auto opens for the last few minutes to vent out the steam. Truly dry dishes after every wash.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Sooooo Quite
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We remodeled our house. So we need a new dishwasher. Our first floor is open designed, so I worried it would be noisy when we get rest in the living room area. But surprisingly it is soooo quiet. I don’t realize it is working, even I am in the kitchen. Really good purchase and highly recommend!!!
I would recommend this to a friendBrand response from Samsung
Posted .We understand that nobody wants a noisy dishwasher and we're happy to hear that you appreciate it as well. Thank you for choosing Samsung. ^Lo
Rated 5 out of 5 stars
Great dishwasher!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great dishwasher. I got a Whirlpool that has been nothing but trouble for the last 3 years. This has been such a welcome change. The third top rack has been great for washing silverware and helps to free up a lot of space.
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Samsung DW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE LOVE LOVE this DW. It is so quiet that you practically need a stethoscope to hear if it's on. Lots of adjustments can be made on the shelves which is super convenient. When a load of dishes are done, the door pops open a bit so you know they are clean.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the dishwasher. Cleans dishes very well and when the dishwasher pops open to help dry it helps get rid of water spots
I would recommend this to a friend Rated 1 out of 5 stars
Poor quality, design, and installation
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this dishwasher. Simply miserable experience. I was initially attracted by the features, and the rack design, and quite frankly to upgrade a sketchy old one that was quite loud. Within a month of the install, I had to have a Samsung tech out to fix the inside rear plastic line that supplies water to the racks, who had no idea what he was doing, and popped it back in and said "keep an eye on it." No other fix. About 8 months later, the dishwasher started cutting out in the middle of cycles, and then would not turn on at all. Yet again, the same Samsung techs came out, replaced the control unit, and it wouldn't work. They said yeah, seems like an electrical problem, we don't work on dishwashers that much, sorry, and left. I then hired my personal electrician to come look at it, who found that the original best buy installers absolutely pulverized the romex line supplying power to it when installing it, stripping it down to the copper. Once replaced, it works again fine. A year and some months later, the middle rack is now totally broken and doesn't stay in place or clip in, so it's free floating and comes out every time you open the dishwasher and you have to juggle it while loading and unloading. Ridiculous. This is not a serious dishwasher. It cleans, when it actually works, but that's rare. Don't buy it.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
Thank you for sharing such a detailed account of your experience. We understand how frustrating it has been to deal with repeated interruptions, installation concerns, and rack issues over time, especially when you expected a dependable upgrade. We appreciate you taking the time to outline everything that has happened, and we’re here to help you move forward.
To review your case thoroughly and provide the appropriate support for your unit, please contact us through any of the channels below, and our team will be ready to assist:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151481183) to help our team pull up your information.
Thank you.
^Camille
Rated 3 out of 5 stars
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall not impressed, regret hits hard now that I cannot return it. I feel like a lot of the positive reviews on here weren’t completely honest. It does not wash as well as my older one, when it dries it pops open to save energy I think but nothing is dried fully. I have to hand dry the dishes before putting it away.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand that the overall experience with the dishwasher cleaning and drying performance can be frustrating, FabianaP. Let us help.
We have a link with details to help you with the dishwasher that needs to clean the dishes correctly. Select the drop-down arrow that best describes your experience with the unit. We suggest checking the link attached if the dishwasher does not turn on, as it contains helpful tips.
The dishwasher cycle ends before the dishes are clean:
https://www.samsung.com/us/support/troubleshoot/TSG10000118/
We recommend checking the link below for troubleshooting steps when the dishwasher does not dry the dishes. It also includes the links for more information about loading the dishwasher properly and when the unit displays an error code or blinking lights, which we suggest checking too.
Samsung dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
You may also refer to pages 47-49 of the user manual for other solutions when the dishes are not clean and dry after a dishwasher cycle.
https://downloadcenter.samsung.com/content/UM/202308/20230810135953789/DW9900R_DD68-00209A-06_EN_MES.pdf
Lastly, the links below will guide you in improving the dishwasher cleaning and drying performance and its cycles, settings, and options for reference. Please watch the video of the first link from start to finish.
Improve your dishwasher cleaning and drying performance:
https://www.youtube.com/watch?v=bajCw_H-njg
Samsung dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149664343) to help our team pull up your information when you message us.
Thank you.
-Angelica
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Samsung Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Besy buy was very quick to mske ready for pickup, and helpful for loading in truck. So far the Samsung linear dishwasher is cleaning vey well.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friend Rated 1 out of 5 stars
Do not buy! Avoid at all costs!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy! This dishwasher started leaking in less than a year. Because it was still under warranty from Samsung, Samsung coordinated a repair and solicited Smart Care to repair the dishwasher. What a nightmare. Here I am almost 2 full months later still waiting for the repair. Smart Care is truly an unprofessional business entity in which the staff tells lies. Smart Care called me yesterday (9/3) to confirm an appointment to repair my Samsung dishwasher. The appointment was confirmed for today (9/4) between 11am and 5pm. At 4pm, I tried to call Smart Care to "reconfirm" the appointment. No one answered. So, I called Samsung's ticket management line. The person with whom I spoke at Samsung stated that Smart Care cancelled my ticket stating that they were unable to confirm my appointment. This is absolutely untrue. In fact, Smart Care has promised an appointment and cancelled or not shown up on each of the following dates: 9/4/25, 9/3/25, 8/29/25, 8/25/25, and 7/31/25. I have been waiting since 7/16/25 for them to repair the Samsung dishwasher that I had not even owned for a year when the door began to leak. Thankfully, Samsung asked me to give this company one more chance to fulfill their promise on 9/7/25. If they do not, I will request a new service provider and will NEVER purchase another Samsung product in my lifetime. (Note, we own several Samsung TVs and Samsung refrigerator, dishwasher, washer, and dryer appliances.) Smart Care is the absolute worst! I look forward to posting this review on the Better Business Bureau's site. Oh, wait. Smart Care has an F rating on the BBB and is not an accredited BBB vendor. No surprise there!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how you feel about your service call being cancelled, Leila T. We would like to have a direct conversation with you to discuss your overall experience with this matter and address any other issues you may have.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1150645066, to help our team locate your information when you message us.
Have a great day.
-John
- Pros mentioned:Noise level
Rated 4 out of 5 stars
Quite times
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cleans well and it's very quiet. Doesn't really dry as good as my old dishwasher.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 4 out of 5 stars
Modern styling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quite and effective. Perhaps my old one was on the fritz for a long time. The bottom kick panel keeps bending so it had to be removed.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 4 out of 5 stars
Good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and overall great buy. Not intuitive to use.
This review is from Samsung - Linear Wash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 39 dBA - Tuscan Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
Great appliance
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color of this model, has lots of room for dishes. So quiet I have to check to see if it's on !!
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
LOVE this dishwasher!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love how quiet this dishwasher is. It also looks nice. I feel like it's a bit smaller inside than my previous dishwasher, however, I'm sure that's because this one is FAR quieter than my old one (so more insulation in the "walls").
I would recommend this to a friendBrand response from Samsung
Posted .Hello BarbaraR! We are happy to hear that you are enjoying your quiet dishwasher. Thank you for choosing Samsung. ^Nic
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Quiet
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, very quiet, not fingerprintless, hate the fact that delivery sucks and got dented items.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Just what we were looking for.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was just what we were looking for. It is so quit you have a hard time knowing if it is running, until it drains the water and that is not very noisy either. We are very happy with this purchase.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Outstanding
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Only wish I had purchased it sooner. Bought on sale. Super quiet. Spotless cleaning (even on the express 60 setting). Highly recommend
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Is it Running?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So quiet, you will be like what's that noise when you hear the notification for when it's done. I didn't know my wife had started it.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Great DishWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This DishWasher is absolutely amazing. very quite and easy to install the most great part its smart and it will send you notifications.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Time saver!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves our new dishwasher! Saves time and our dishes are way cleaner than before
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friend

























