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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2676 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Dry Quality

    Rating 4.2 out of 5 stars

  • Cycle Options

    Rating 4.5 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers value the Linear Wash 24" Top Control Built-In Dishwasher for its exceptionally low noise level and impressive cleaning performance. Many appreciate its ease of use, capacity, and design. However, some customers have expressed concerns about its reliability, and the inability to alter spin cycles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,676 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet for a dishwasher. Love the look. Controls a little confusing at first but overall a great buy.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's great to hear that this dishwasher has been a great addition to your home. Thank you for choosing Samsung. ^Lo Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice dishwasher easy to operate buttons are easy to get to great loading space

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    silent

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding machine, can barely hear it running. Packed with features and cleans well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet Dishwasher. It is awesome! Great service and very good all around purchase

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Vaporizer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality and cleans and disinfect way better than other dishwasher that I know.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Broken in about 30 days.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this dishwasher on Oct 6th. Installed on Oct 8th, broken by November 10th running about one load of dishes a day. Was able to get a repair scheduled for November 24th, and now we have to wait two weeks for parts to come in. The 3rd party repairman said that this is a common problem. Please spare yourself the grief of buying this faulty product.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Samsung! Thank you for your feedback. We are sorry to hear that you're in need of a repair However we are happy to hear you are on your way a working dishwasher.

      If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
      1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      Please use the following ticket number for your reference: 1143919178
      Thank you for choosing Samsung. ^Nic Samsung

  • Pros mentioned:
    Noise level

    Rated 2 out of 5 stars

    To small, would not buy again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t love this dishwasher. The space between the bottom rack and the top rack is very small, a normal size plate has to be leaned over or the blade will hit. It is very quiet, but I works prefer a deeper bottom rack, I can’t even put pots in the bottom rack because there’s no room.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      TonyaC, we want to ensure you have the best experience with your dishwasher. Let us assist you with this.

      You can utilize the lower rack of your dishwasher by folding down the tines in the Zone Booster area to accommodate larger items, such as pots and pans.

      Additionally, you can adjust the angle of the tines in the Upper rack to three different positions to match the size and shape of your dishes. Furthermore, the height of both the upper and lower racks can be adjusted to best fit your needs.

      Please see page 15 under the "Angle of the plate supports" page 15 in the "Height adjustment" and page section of the manual for more details.

      Manual
      https://downloadcenter.samsung.com/content/UM/202308/20230810135953789/DW9900R_DD68-00209A-06_EN_MES.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1146675462) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific product. Exceeds my expectations. I recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice & quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this dishwasher. Nice and quiet. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 2 out of 5 stars

    Very poor cleaning

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 4 months ago. Looks great, super quiet, super expensive, but does not clean well. I have read the manual twice, tried 4 different soaps and rinse aids, tried adjusting the shelves, loaded dishes multiple ways and tried all settings to no avail. I am really frustrated, disappointing and ready to get this out of my life. Am I overlooking something?

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, I can understand that this has been a frustrating experience. Thank you for taking time to review your product. We are doing our best to improve the quality of our products. I am including a link to a helpful troubleshooting guide to assist you with getting the best cleaning performance (https://bit.ly/3m0EuvS). If you need further assistance, please feel free to reach out to our support team directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143979268) and it will help our team pull up your information. We apologize for any inconvenience this has caused. ^Lena Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet. Can’t even tell it’s running. But we just got it. So can’t tell yet about reliability

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      HI SirMixalot! I like 5 stars and I cannot lie. Thank you for sharing your experience with us. ^Jecca Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher! Heavy duty. Gets the dishes sparkling clean!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello JanetT! Congratulations on your new dishwasher and we hope you continue to enjoy your clean dishes. Thank you for choosing Samsung. ^Nic Samsung

  • Rated 4 out of 5 stars

    Samsung Dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything working fine. Did not know the door pops open after the cycle has completed. Trying to figure out how to turn off that option. On hold Best Buy trying to do a ptice match.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dishwasher very quiet. For me great investment and my wife loves it!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. It is so quite and dishes comes out clean. Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So quite!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is AMAZING! It is so quite! I sometimes have to open it to see if it is running.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's amazing to hear how fantastic this dishwasher has been for you, tammy. Thank you for being a valuable member of the Samsung. ^Lo Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is so quiet you can hardly hear it running

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So quiet. Do not know it’s running. Enjoying the third rack.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with out Samsung Dishwasher. Works great. Extremely quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best ever!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dishwasher we’ve ever owned! And, the quietest.

    I would recommend this to a friend