Customer Ratings & Reviews
- Model:
- DW80R9950US
- SKU:
- 6329899
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
Customers are saying
Customers value the Linear Wash 24" Top Control Built-In Dishwasher for its exceptionally low noise level and impressive cleaning performance. Many appreciate its ease of use, capacity, and design. However, some customers have expressed concerns about its reliability, and the inability to alter spin cycles.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Great dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Holds dirty dishes. Cleans dirty dishes well and quietly.
I would recommend this to a friend - Pros mentioned:Design
Great design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the way it looks I think it has a great design.
I would recommend this to a friendBrand response from Samsung
Posted .We are pleased to know that our dishwasher’s sleek design has added a little something extra to your kitchen. Thank you for selecting Samsung and welcome to the family experience. ^Cat
Bad install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the unit, but installation was not correct! Top drawer would not stay out. Drove me nuts when loading and unloading, put a level on it and it leans backwards! I brought the front down and it seems to help. I think the back could come up, but I prefer not to have any more scuffs on my wood floor!
I would recommend this to a friend- Pros mentioned:Cleaning performance, Noise level
Very nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet and gets dishes clean. Wife dows not like the silverware tray on top because she thinks it takes up space from glasses.
I would recommend this to a friend Leak
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After installation there was a leak. Notified Samsung and they had someone come Out and leveled the dishwasher. Still has a leak!
No, I would not recommend this to a friendGreat looking machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.However, it quit working after one wash. Best Buy backed it up with a Bosch replacement which is working fine. Samsung features were tremendous but transfer pump was defective .
No, I would not recommend this to a friendBest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buying this item was the best thing i spent my money on. It worked the way i wanted it and customer service was the best
I would recommend this to a friendgreat dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's been about 2m since we bought this dishwasher. works great. only depth dimension of unit is a bit larger with installations.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Socky! Congratulations on your new dishwasher and we hope you continue to enjoy your clean dishes. Thank you for choosing Samsung. ^Nic
Good so far!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No real issues to speak of (2 or 3 weeks in from purchase) - washes well and incredibly quiet. Overall, I’m pleased. Hoping it stays that way!
I would recommend this to a friendPretty Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife wanted a new dishwasher so we decided to get this one. It looks sleek and does a great job. Overall happy with this purchased.
I would recommend this to a friend- Cons mentioned:Reliability
Broke twice in the same month
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked well for two years after it broke three times. The last two times it broke it was within the month of each repair under warranty. We cook daily so it was a huge inconvenience. We getting a replacement with another brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi EdgarA,
We would love to assist you with your appliance. Kindly provide us with more details about the dishwasher.
Please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number (1146305528) to help our team pull up your information.
Have a great day,
-Ernest-
full cycle takes over two hours
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good dishwasher, but with contols on top of door instead of on the front, it inhibits how far into the cabinet it can be installed and still read the dials.
I would recommend this to a frienddiswasher
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was an excellent choice for a replacement.
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a beautiful dishwasher however I’m still waiting for it to be delivered and install. Twice it was brought to my place and first, we needed 12 feet long hose that I must buy before they can install. the second time, I bought the hose but the dishwasher was damaged.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Dishwasher! We understand that this unit is meeting your expectations and we couldn't be happier for you . Thank you for your continued support and for choosing Samsung. ^Nic
- Pros mentioned:Noise level
Quiet!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You just don't hardly hear this dishwasher. Very quiet.
I would recommend this to a friendBrand response from Samsung
Posted .Great news, Scoop. Thank you for being the best part of Samsung. ^Lo
Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I shouldn't have had to replace the Samsung I had it was only four years old and sparingly uses.
No, I would not recommend this to a friend- Pros mentioned:Noise level
Nice looking dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color of this dishwasher and the fact that it is fingerprint resistant and was told it will be more of a silent washer.
I would recommend this to a friendBrand response from Samsung
Posted .Hi suzyq,
Thank you for reaching out to us and we are glad to know that you are using Samsung dishwashers. We understand that you wish to have a silent type dishwasher and we try to make our dishwashers as quiet as possible but they cannot operate in complete silence.
If the dishwasher makes an unusual sound please refer to the link below for reference.
https://www.samsung.com/us/support/troubleshooting/TSG01002056/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80R9950UG/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144213217
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Cleaning performance
Does not dry!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst Dishwasher I've ever had! Had I known that it would not dry the dishes I would've just kept my old one! I thought this would be an upgrade. It looks beautiful, costed a lot more, and it seems to clean very well. However, the standing water that sits on the dishes makes a mess and makes me uncomfortable. Like you can't turn on the Dishwasher and leave for the day. If so, you will come back to wet dishes, and I mean very wet!!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We know how much peace of mind the dishwasher can bring to a household, ToryJ. Let's get the information you need to keep the dishes dry.
The link below will help you ensure your dishes are dry and get the best results after every cycle. Learn more by checking the hyperlinks.
Samsung dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Should you need more assistance with the dishwasher, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146858084) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
SAMSUNG LINEAR WASH
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't dry or clean too well unless using high heat
I would recommend this to a friend- Pros mentioned:Noise level
I highly recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Very quiet. I like express wash in 60min
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is happy to hear that the features of this washer are perfect for you and your home. ^Lo