Customer Ratings & Reviews
- Model:
- DW80B7070UG
- SKU:
- 6491914
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.5 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are delighted by the Bespoke Smart Dishwasher's quiet operation, excellent cleaning performance, and sleek design. Many appreciate the convenience of the third rack, ease of use, and ample capacity. However, some customers have expressed concerns regarding its reliability and occasional issues with the door. A few also mentioned long cycle times, size limitations, and improper installation.
This summary was generated by AI based on customer reviews.
Samsung Dish Washer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice with my other stainless-steel appliances. I have been using it for a year, and it used to be really quiet, but now it is starting to make some mechanical noises. I don't think that it will last.
No, I would not recommend this to a friendBrand response from Samsung
Posted .CarlosA, we recognize your feelings regarding your dishwasher making loud noises. We would love to help you.
We suggest checking the troubleshooting link below to help you identify the reason behind the noise your dishwasher is making. Please play each sound and match the sound you hear with the one your dishwasher is making. Kindly click on the embedded word if prompted and watch the included video.
Samsung dishwasher is noisy
https://www.samsung.com/us/support/troubleshooting/TSG01002056/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151673259) to help our team pull up your information.
Have a great day.
^Camille
Samsung is one my favorite companies.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is super quiet and super easy to hook up. As far as features go we moved into a new house and the dishwasher we had didnt work. So its all an upgrade. I read many bad reviews. One talking about leaks and another one talkinh about things falling off. My girlfriend and I are happy. As soon as its done the auto dry pops out the door. As a separate complaint though i bought the geek squad service cause they said it would cover the dilivery plus take the old one. Well the game came and he just left it cause he's couldnt get the old one out. I ended up taking the old one out and installing the new one. After a 12 hour shift at a factory. Wasnt please but i did it and that day went to best buy and got refunded my 200 dollars. It was easy installation. I googled it. Well worth the money. You cant even hear it when it on most of the time.
I would recommend this to a friendFundamental flaw in design
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performance-wise, this dishwasher was impressive. It cleaned my dishes efficiently and ran quietly. One month in though, a gasket started leaking, causing water to spill onto my kitchen floor. They came out twice to fix this under warranty. It appears that the gasket is too small for the cover it is supposed to seal. A year later, the same thing happened again. When I reached out for help, they demanded a hefty $150 just to diagnose the issue, with the repair most likely doubling that cost. That ends up being 30% of the cost of the dishwasher for a design flaw of their making (IMO). In the end, I opted to not pay to have it repaired. The appliance itself had potential, but the fundamental flaw with the gasket and the high cost of diagnosis left me with a bad taste in my mouth. If you’re considering this dishwasher, be prepared to navigate some icy waters when it comes to reliability and customer service.
No, I would not recommend this to a friendWorks well when working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher works well when working. I would not recommend Samsung dishwashers in general. The first Samsung dishwasher I purchased in 2016 had to be replaced in November of 2022 because the circuit board stopped working and they no longer made that board to replace it. This dishwasher I purchased in November 2022 had a broken wire inside the door that would cost at least $400 to fix. These dishwashers work well but the reliability is questionable.
No, I would not recommend this to a friendLove the finish and cleans great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and cleans great! I had a Kitchenaid that was still working, but it was getting old and only a matter of time before it breaks. Happy with my purchase.
I would recommend this to a friendSamsung electronics maybe, Samsung appliances no!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for just under 1 year. Warranty from Samsung was worthless. They sent a technician and refused to service the unit based on an incorrect diagnosis (in my opinion). Sending it to the junkyard. Moral of the story, be wary of Samsung appliances and especially so if they find loopholes in order to prevent them from having to fix a unit that isn’t even 1 year old.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jeremy,
I can't imagine what you are going through right now with your dishwasher. Let us help.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1150010320) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Do Not Purchase.......
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase this dishwasher. Had it for 30 days and its dead. A piece inside popped off (this is common, the tray hits it or your silverware tray), killed the machine and Samsung could not fix it and gave me my purchase price, not including installation and taxes back. I have a broken new product just sitting there in my kitchen. Now I have to purchase another dishwasher and pay the installation fee.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello ConnieW,
We understand that your overall experience with the refrigerator can be disappointing.
If you require additional support, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you.
-Angelica
Terrible buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid over $500 for this dishwasher and it went out after 16 months.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi KariW,
We understand how frustrating that must feel, especially after investing over $500 in your dishwasher and expecting it to last much longer than 16 months. That is not the experience we want for you.
We'd be delighted to speak with you to provide assistance and discuss what options we can offer. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1152106733) to help our team pull up your information when you message us.
Have a great day.
-Diana
LC error code on this twice, stay away
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this piece of garbage. We have had 2 of these less than 2 years old, both with LC error code. DO NOT BUY THIS or any Samsung product. Our Samsung refrigerator was refunded under the lemon law.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We understand your disappointment with not having the best experience with your dishwasher. Let us help.
Here is a link to the user manual; please refer to page 52 for troubleshooting steps if your dishwasher displays an error code.
User manual.
https://downloadcenter.samsung.com/content/UM/202407/20240725150612536/North_America_DW7000B_WEB_DW0005_English_240710.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number (1151247078) to help our team locate your information when you message us.
Thank you.
-Ricardo
STAY AWAY!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this dishwasher 13 months ago for $771. It just broke...new $600.00 panel needed to repair. We have only used this maybe once a week since we got it, because it's only my husband and me, so the life of this dishwasher is apparently about 60 uses before it dies.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi PamelaL,
We would like to assist you further with your concern. Kindly let us know more about the dishwasher.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148325899) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
Purchase it to match my other appliances.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't run a full cycle after only a few weeks. I am returning it for a different brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
Thank you for choosing Samsung for your dishwashing needs. We completely understand the disappointment you have gone through, and we are saddened that you are returning the product. We would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
-John
Don’t buy. This dishwasher will fail you.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 year and 2 months it started failing. LC error. Which is a leak error. There is a fundamental problem with quality when an appliance fails after a year. Very disappointing. Looks like a bunch of Samsung dishwashers fail to drain for varies reasons.
No, I would not recommend this to a friendBrand response from Samsung
Posted .The dishwasher plays a significant role in keeping your household clean, Dalerune. Let's get the information you need to address any error code you might encounter with the unit.
The link below will help you identify the error code and how to address it quickly and easily. Please select the error code showing in your dishwasher and learn more by checking the hyperlinks.
Samsung dishwasher is displaying an error code:
https://www.samsung.com/us/support/troubleshooting/TSG01002074/
Should you need more assistance with the dishwasher, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147469862) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
Take your money and run
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have owned this appliance for less than 18 months and it’s already broken. Tried replacing the water inlet valve and it didn’t fix the issue of it not filling with water. Highly recommend you avoid Samsung dishwashers.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Tboyd, we understand the disappointment of your dishwasher not filling with water. Allow us to help.
Here are simple steps to follow if your dishwasher is not filling with water. Please click on the embedded word.
Samsung dishwasher does not start or fill with water
https://www.samsung.com/us/support/troubleshooting/TSG01000965/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147180554) to help our team pull up your information.
Have a great day.
^Camille
Don't buy this dishwasher
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4 months after purchase, stops working. Tried everything in the manual and online. $900.00 disaster. In addition the racks and sprayers are cheap plastic. Don't buy this product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RichardG,
We would like to assist you further with your concern. Kindly let us know more about the dishwasher.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147400024) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
Wont last
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke and started leaking just after the 1 year warranty expired.
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never been so disappointed in an appliance as I was with this dishwasher. It is not a cheap appliance and for it to break down within a week of using it and to be fixed twice and still not work properly was very disappointing. Not worth buying.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AK66,
We appreciate your effort in sending us your review.
It would be awesome if you could give us just a few more details, and we would like to see how we could assist.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145309084), which will help our team pull up your information.
Have a great day.
Melardo
Lasted 3 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on sept 2023. On jan 2024 it started giving an error code for the door lock.it wont work.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We know how it feels to deal with a dishwasher showing an error code, JesusC.
We suggest contacting us via the options below to speak with a live representative to assist you better with the specific error code your unit displays.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
HORRIBLE!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This literally broke after like 5 uses, HORRIBLE!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Simi,
We would love to assist you with your appliance. Kindly provide us with more details about the dishwasher.
Please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number (1146876134) to help our team pull up your information.
Have a great day,
-Ernest-
Samsung dishwasher
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible….so disappointed in Samsung. Didn’t even last 1 year.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there.
Let's have your dishwasher back on track to determine the best way to help.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146024247) to help our team pull up your information.
Have a great day.
^Camille
Pretty but poor design
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty but misses half the dishes on the top rack. Leaves soap residue and always has steam/water on the top where the controls are. don’t see tho don’t see this lasting past a year or two.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi CatS,
We are grateful that you took the time to leave us a review about your dishwasher.
I have provided a Samsung link below about the dishes that are not clean after using the dishwasher cycle.
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
It is also important to use the right cycle and settings.
https://www.samsung.com/us/support/answer/ANS00084182/
You can check the best way to load the Samsung dishwasher.
https://www.samsung.com/us/support/answer/ANS00062443/
Lastly, here's a Samsung link about the leakage or moisture on your dishwasher.
https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145150754), which will help our team pull up your information.
^Rainly