Customer Ratings & Reviews
- Model:
- DW80B7070UG
- |
- SKU:
- 6491914
Customer reviews
Rating 4.3 out of 5 stars with 1016 reviews
(1,016 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Dry Quality4.5
Rating 4.5 out of 5 stars
- Cycle Options4.7
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are delighted by the Bespoke Smart Dishwasher's quiet operation, excellent cleaning performance, and sleek design. Many appreciate the convenience of the third rack, ease of use, and ample capacity. However, some customers have expressed concerns regarding its reliability and occasional issues with the door. A few also mentioned long cycle times, size limitations, and improper installation.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Samsung 42 dBA Smart Dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the dishwasher is working very well after 3 runs. The glasses come out very clear and spotless. The unit is very quiet. We will have to see how the unit holds up with time and many more uses.
I would recommend this to a friendRated 2 out of 5 stars
Not so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know we keep having problem getting it to work right. The water never drained when finished washing. Though the machine really nice looking and very quite. I just wish it works the way it supposed to.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want to ensure your dishwasher functions at its best, xiuMai. Allow us to help you.
Please refer to the resources below for solutions to your concerns with your dishwasher. Please click the link and hyperlinks and watch the instructional video (if available) for tips.
Samsung dishwasher is not draining:
https://www.samsung.com/us/support/troubleshoot/TSG10004498/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please include reference number 1151225136 in your message so our team can locate your information.
Have a great day.
-John
Rated 5 out of 5 stars
EAN
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great installation service - on time & complete including electric receptacle upgrade. Our dishes have never been so clean!
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dishwasher I have ever owned. Fast, efficient and gets dishes very clean.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great dishwasher that can tackle baby bottles
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent dishwasher. Very quiet when running and performs a great job as well. It even does a good job at cleaning baby bottles, which are typically difficult to clean in dishwasher. Even by hand they require a few different cleaning tools, so having something that does a good job at cleaning them saves us a lot of time. I would recommend this dishwasher to anyone who is looking for something that can clean baby bottles, sippy cups and every baby/toddler eating/drinking device in between. I especially enjoy the drying and sanitizing features!
This review is from Samsung - Bespoke Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Custom Panel Ready
I would recommend this to a friendRated 5 out of 5 stars
Worthy invest
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased open box item. I think it was returned because it is difficult to install. Though it took one hour to replace the builder provided Frigidaire unit, it cleans better, makes lower noise, looks better, dries better.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on black friday as a replacement for our leaking unit. It is a very nice dishwasher and so quiet that you can't tell it is running when you are standing by it. The countdown timer on the outside of the door is great and the Stormwash is fantastic.
I would recommend this to a friendRated 1 out of 5 stars
Loyalty means nothing, Best Buy doesn't care
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a loyal Best Buy customer for many years, trusting this company for everything from small electronics to high-ticket items. I can say with certainty that my recent experience has completely shattered that trust. A recent issue with one of their premium products exposed a combination of defective merchandise, unhelpful customer service, and rigid policies that left me completely unsupported, despite being a long-term, high-spending customer. Attempts to request reasonable goodwill assistance were flatly refused, even when the defect was documented, widespread, and occurred shortly after the warranty expired. The “loyalty” I had assumed mattered apparently counts for nothing. This experience has completely changed my perception of Best Buy. I can no longer recommend them, and I will be reconsidering every past purchase in light of how they treat customers when things go wrong. Loyalty means nothing if a company refuses to stand behind its products or support its customers. I hope this review serves as a warning to others: premium products and long-term patronage will not protect you from being dismissed. I will also be applying this review to my previous purchases because the pattern of service failure extends beyond just one product or incident.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
To better assist you with your concern, please contact Best Buy's customer service department at (888) 237-8289, open 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Thank you.
Nicole
Rated 5 out of 5 stars
express servise
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tuestday our dish washer stop working and Friday we had guests for dinner. We went to Best buy Wednesday morning, Samsung 24" was suggested by the salesman Frank , purchase including installation and Friday noon was the delivery and after an hour I had my dishwasher working enough time before my guests arrived. deseve 5 stars
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Samsung 24" Dishwasher
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Installation was simple. Love the automatic opening feature after it's finished with the cycle. Great value for the price.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
You have to buy it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most quiet and silent dishwasher that i had in my life
I would recommend this to a friendRated 3 out of 5 stars
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door is weird it doesn’t go all the way down without a ton of pressure. It’s quiet and runs well
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good job all installation and pick up and hauling away good work thanks
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
OK Dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher is extremely quiet and does a good job of cleaning. The racks however are not easy to load and the bottom rack in particular does not have enough vertical rows. It seems as though an entire row is missing on the bottom rack so it does not work well for any type of dish other than plates and a few bowls. It does not come with the necessary adaptor to connect the water supply line which is very disappointing and necessitated a trip to the hardware store. For the price of the dishwasher why would it not include an $8 adaptor that is required to install?
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi Biker68,
We appreciate your time reaching out to us, and we are glad you purchased and chose our product. We apologize for the inconvenience of taking the time to go to a store to buy some parts needed for setting up the dishwasher. We understand the importance of having a working dishwasher, especially when doing our dishes during busy schedules. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https://www.samsung.com/us/support/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
If there is any replacement of your dishwasher parts, you may visit https://www.samsungparts.com/Default.aspx and search for your appliance model code. All available parts will appear, and you can purchase what you need.
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144716203
Thank you for choosing Samsung. Have a great day.
-Trisha-
Rated 2 out of 5 stars
CHEAP and FLIMSY, broke after 6 weeks.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This might be the worst dishwasher I have owned among the 15 places I've lived in my life. The racks are cheap and don't glide in and out smoothly. The top rack adjusts up and down, but really it just likes to fall down. The door doesn't stay horizontal when loading it until you get some weight on the bottom rack. Then, after only 8 weeks, it has thrown an error code THREE TIMES and stopped working.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We know how frustrating it can be to not have a working dishwasher. Let us help.
Here is a link for troubleshooting steps for your dishwasher that displays an error code; kindly choose the one that matches and click the embedded words.
Samsung dishwasher is displaying an error code.
https://www.samsung.com/us/support/troubleshoot/TSG10004499/?msockid=08e6a45904c26b1f3477b061055f6aec
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149177374) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Rated 5 out of 5 stars
Sleek silent machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice dishwasher, silent like a kitten sleeping, works wonderful and looks very clean and sleek in the kitchen.
I would recommend this to a friendRated 4 out of 5 stars
Good so far
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had it for a couple weeks but seems to clean well. Have had a few pieces of silverware that have had to rewatch due to a film on them but other than that it’s all been clean.
I would recommend this to a friendRated 4 out of 5 stars
Quite
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and cleans dishes very well. Love the heating element in this one
I would recommend this to a friendRated 5 out of 5 stars
Samsung dish washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet when operating and I like the auto release feature to let out any excess moisture.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
New Dishwasher!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher works great. Sales rep Ash in Bluffton, SC was wonderful . . . patient and knowledgeable. , who delivered the new dishwasher and took away our old one was personable, efficient and knew what he was doing. All in all, a great experience!
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
I would recommend this to a friend
























