Customer Ratings & Reviews
- Model:
- DW80B7070UG
- SKU:
- 6491914
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.5 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are delighted by the Bespoke Smart Dishwasher's quiet operation, excellent cleaning performance, and sleek design. Many appreciate the convenience of the third rack, ease of use, and ample capacity. However, some customers have expressed concerns regarding its reliability and occasional issues with the door. A few also mentioned long cycle times, size limitations, and improper installation.
This summary was generated by AI based on customer reviews.
Great dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome dishwasher that even connects to your phone. My only complaint was all the hoops Best Buy had me jump through
I would recommend this to a friendDish washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice. Washes dishes great. It is very quite.
I would recommend this to a friendQuiet dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have given 5 stars, but control panel buttons don’t light up until you push one (if you can see them). Panel way too dark!
I would recommend this to a friendIncomplete installation after 3 weeks of waiting
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Original install was before Thanksgiving. Installer told me whoever built my home in 2013 did not know what they were doing. Should not be a cabinet between dishwasher and sink. Then removed old dishwasher (still worked but replaced because we got new range and microwave and wanted them to match). Fussed about entire install. When he left, i ran a load of dirty dishes for first time and the water is not draining. Now 3 weeks later and I still do not have a functioning dishwasher. Best Buy did not prioritize getting installer back out. The two day they had available I was not able to be home because my son had a sports tournament. Have appointment for 12/18
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand the importance of a reliable dishwasher. Allow us to help.
We recommend checking the link below to help you troubleshoot if your dishwasher is not draining. Please click on the embedded word.
Samsung dishwasher is not draining
https://www.samsung.com/us/support/troubleshooting/TSG01001363/
To provide feedback on the installation service you received, please get in touch with Best Buy's customer service department at P. (888) 237-8289, H. 24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151601045) to help our team pull up your information.
Have a great day.
^Camille
Sleek
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is quiet and appears to do a good job.
I would recommend this to a friendLiking my Samsung dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like our Samsung dish washer and all the features except for the bottom rack in which I would like itnto be different. I would like to have different spacing in the rack and the bottom be a.little more closed off.
I would recommend this to a friendGreat Dishwasher!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Dishwasher! I Love the way the door opens when it is done cleaning. The dishes come out dry!
I would recommend this to a friendDishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer, and it's incredibly quiet. Added some extra insulation on top and you can't hear it.
I would recommend this to a friendWorks well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are happy with the diswasher, it works well, is efficient, and quiet.
I would recommend this to a friendDoor malfunction and poor drying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door is not opening fully therefore it is a hassle to operate lower tray. A team came and inspected they said they saw couple more dishwashers with same issue by Samsung. They think door spring is the problem. I will have a new dishwasher delivered on Saturday. I hope it will function better. I have to say it is not drying well. It ends the cycle with large pools of water on each tray. I am disappointed with the drying performance. Also I don't believe it has a cancel and drain function
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi OzlemY,
We know how frustrated you feel about your dishwasher experience. We would be happy to assist you with your new unit that would come.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148678289) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Super satisfied customer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the dishwasher. It is so quiet we don’t even know it’s running.
I would recommend this to a friendSuper Quiet and efficient.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whisper quiet and really high quality. We love the 3rd drawer at the top.
I would recommend this to a friendQuiet Good Looking Piece of Junk
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the quietest dishwasher. It just doesn’t clean the dishes. You have to pre-wash until clean before loading into the dishwasher. Horrible. Hate it. Is very quiet though. Top rack already broken. Seriously considering purchasing another dishwasher to replace this one. Having a horrible dishwasher is upsetting my whole life. Seriously disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi SonyaS,
We know how much peace of mind the dishwasher can bring to a household. Let's get the information you need to keep the dishes clean.
The links below will help you ensure your dishes are clean and get the best results after every cycle. Select the scenario that best fits your situation and learn more by checking the hyperlinks.
Dishwasher cycle ends before dishes are clean:
https://www.samsung.com/us/support/troubleshoot/TSG10000118/
You can check the availability of the top rack replacement by contacting Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.
Should you need more assistance with the dishwasher, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147454014) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
Storm cycle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The storm wash does wonders. Its worth running that cycle overnight.
I would recommend this to a friendGood deal
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So quiet with the latest technology.Modern look with energy saving
I would recommend this to a friendDishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just used it for the first time last night. Very quiet. Didn't know the door would open once complete
I would recommend this to a friendGreat service and quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality dishwasher and good service offered when I got the service from seller.
I would recommend this to a friendBest experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Workers with experience, quick serve and the amazing view of any store you go!
I would recommend this to a friendAwesome choice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best washer we had. It released the door by itself and getting everything clean
I would recommend this to a friendA nice addition to the kitchen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family and I recently had to replace a GE dishwasher and we saw that the Samsung model them. What a major improvement. The unit is very quiet. It runs quickly and it also connects to the other Samsung smart things we own to let me know the cycle is done or when rinse aid is needed. Thus far this is the best dishwasher ever owned.
I would recommend this to a friend