Customer Ratings & Reviews
- Model:
- DW80B7070UG
- |
- SKU:
- 6491914
Customer reviews
Rating 4.3 out of 5 stars with 1016 reviews
(1,016 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Dry Quality4.5
Rating 4.5 out of 5 stars
- Cycle Options4.7
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are delighted by the Bespoke Smart Dishwasher's quiet operation, excellent cleaning performance, and sleek design. Many appreciate the convenience of the third rack, ease of use, and ample capacity. However, some customers have expressed concerns regarding its reliability and occasional issues with the door. A few also mentioned long cycle times, size limitations, and improper installation.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good dishwasher with nice smart features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good product. Does not dry plastic items as usual like any other dishwashers.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Total awesomeness
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is great. Washes the dishes so good. I like the wifi option too.
I would recommend this to a friendRated 5 out of 5 stars
Samsung Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and works great! Lots of room for dishes, love Samsung appliances!
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great dishwasher. I love the fact that it’s a smart dishwasher and can be controlled by your phone/app. Definitely worth the price.
I would recommend this to a friendRated 2 out of 5 stars
do not buy this
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This does the job when it is working, now there is the kicker, it breaks down very easily with the "LC" error. However, there is no leak to be found, called customer service, they came replaced a whole panel which made the washer work again. That did not last nearly six months and the "LC" error shows up again, that was my cue to buying a new dishwasher and not wasting money and time trying to go through the repair process again. Do not buy.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Ash,
We understand how important it is to have a reliable appliance at home. Let us help you with your dishwasher.
Here is a link for troubleshooting steps for your dishwasher that is showing an error code; kindly choose the one that matches and click the embedded words.
Samsung dishwasher is displaying an error code.
https://www.samsung.com/us/support/troubleshooting/TSG01002074/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147822838) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Rated 2 out of 5 stars
Doesn’t dry dishes well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher was a higher end one & it really doesn’t dry the dishes all that well. It is very quiet, which is a great feature.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how the dishwasher's performance turned out to be. Let's get you assisted, ArdathH.
To ensure the dishes are completely dry, we highly recommend following the step-by-step instructions from the link below and visiting the embedded links for further help.
Samsung dishwasher does not dry the dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147545802, to help our team pull up your information.
Have a great day!
^Chrystel
Rated 5 out of 5 stars
Good product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for a very good price, highly recommend
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Wonderful machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was quick and amazing. Install was easy, and I absolutely love the functionality of this dishwasher.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the stormwash setting, it really gets all stuck on stuff off with no problem.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Do not recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Positives: cleans and dries well and is super quiet. Unfortunately it leaks nearly everytime it runs. I just scheduled my second service call with Samsung. Never had a problem with any previous dishwashers.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We are pleased that your dishwasher cleans and dries well. Let us help you with the leaking on your dishwasher.
We must check the leveling legs, drain hose and water supply hose for severe leaking.
You may refer to these links:
A dishwasher is leaking: https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking
Water supply requirements: https://www.samsung.com/us/support/answer/ANS00080767/
Level your dishwasher:
https://www.samsung.com/us/support/answer/ANS00080768/
A complete video how to install your dishwasher:
https://www.youtube.com/watch?v=-uPbp-zAM-k
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number, 1145758242, to help our team pull up your information.
Have a great day.
Melardo
Rated 4 out of 5 stars
Works nicely
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works well and I like the settings. I feel like I’m bending down quite a bit compared to my old one.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Cleanest dishes without handwashing ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like this product all the way around from the wifi link for updates on the cycles to just how clean the dishes are! Top shelf is a life saver for straws and long handled utensils. I never would have thought id be leaving a review saying how cool my dishwasher is but here i am! We love our new dishwasher and Bestbuy for offering top of the line products at the most reasonable prices on the market!
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Samsung Stormwash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One than one technique to wash the dishes , heavy , light , has ‘em all
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Storm wash feature
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Storm wash feature saves so much time. Also has adjustable cycle times
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
The dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how quiet the dishwasher works! The stainless steel is so easy to clean! The design of the drawers are very simple and good
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Great Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing upgrade from what I had, definitely recommend
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product leave all dishes clean and dry, when it finished door I’ll open
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Noise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes high pitch sound when washing. Disturbing to your ears.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We aim to ensure your dishwasher operates at its best. Let's get this taken care of.
Here is a guide to assist you if your dishwasher is noisy. Please play each sound and pick the sound that matches the noise you hear from your dishwasher. Kindly click on the embedded word and watch the video if one prompts.
Samsung dishwasher is noisy
https://www.samsung.com/us/support/troubleshooting/TSG01002056/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148760608) to help our team pull up your information.
Have a great day.
^Camille
Rated 5 out of 5 stars
Very sleek dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with this purchase the fact that you can connect your applaince to the WiFI just says it all. This applaiance is future proof!
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Dishwasher might be ok, customer support is awful!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am unhappy with the dishwasher - though that could be taken care of. Customer support is, however, HORRIBLE. I bought this dishwasher 6 months ago and from the beginning to door operated very roughly - felt like something was scraping. The release feature at the end of a cycle did not work because of that, only cracking the door about 1/2 inch. I thought it might break in over time but I finally called to have them take care of it - the unit is still under warranty. Samsung sent out a technician who confirmed that the hinges were the problem and then connected with Samsung HQ. After he showed them the evidence over a video call, the remote person declared "physical damage" saying that it would not be covered under the warranty. They offered no evidence of any physical damage. I've since called customer support and they have now shifted their reason for not covering it to "installation error" saying the space is too small. The tech who was here verified that there was ample space on either side of the dishwasher. Changing the reason for not honoring the warranty when they could not justify their first diagnosis is a pretty big smell. So in summary, the one year warranty is a total sham. They are simply saying that they will not honor the warranty.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Conelia, we understand your disappointment with the reason provided for not covering your dishwasher's concern by the warranty. We want to speak to you directly to offer support and see what options are available for your dishwasher.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147059923, to help our team pull up your information when you message us.
Have a great day.
-John
























