Customer Ratings & Reviews
- Model:
- DW80B7070UG
- SKU:
- 6491914
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.5 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are delighted by the Bespoke Smart Dishwasher's quiet operation, excellent cleaning performance, and sleek design. Many appreciate the convenience of the third rack, ease of use, and ample capacity. However, some customers have expressed concerns regarding its reliability and occasional issues with the door. A few also mentioned long cycle times, size limitations, and improper installation.
This summary was generated by AI based on customer reviews.
Beautiful sleek modern design.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only used it once since installation, but so far so good.
I would recommend this to a friendDishwasher never worked
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a replacement for a dishwasher that didn't work. They brought this brand new one and it didn't work from the very beginning. Then Best Buy wouldn't honor the warranty and replace yet a 2nd dishwasher.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand how you feel when you have an issue with your first dishwasher, and we are glad it was replaced. If you need support in the future, please don't hesitate to contact us at www.samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
To provide feedback on the customer care experience you had with the retailer, you can contact Best Buy's customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Kimberly
New owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well with nice features. Lots to like.
I would recommend this to a friendGreat quiet washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and cleans great. Love the WiFi feature also. Highly recommended
I would recommend this to a friendA++
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A+++++++++++++++++++++++++++++++++++++++++++++++++++
I would recommend this to a friendDon't buy this dishwasher
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4 months after purchase, stops working. Tried everything in the manual and online. $900.00 disaster. In addition the racks and sprayers are cheap plastic. Don't buy this product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RichardG,
We would like to assist you further with your concern. Kindly let us know more about the dishwasher.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147400024) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
Who washes dishes by hand?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and even easier to use! Highly reccomend
I would recommend this to a friendGood
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.thank you, I liked it very much!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendLooks Great!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to our home. Samsung is a brand we trust.
I would recommend this to a friendGreat quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I very happy that I purchased this washer machine.Great quality.
I would recommend this to a friendGeat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with the product. Worth the price and good quality
I would recommend this to a friendArriving soon
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arriving soon and can’t wait! Will upload photos after install.
I would recommend this to a friendVery Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product…easy installation…and service was great
I would recommend this to a friendBroken pump after 6 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've generally had good luck with Samsung products, but this was my first kitchen appliance. The dishwasher worked quite well but it had a pump error after about 6 months, and the manufacturer's warranty had just expired. The cost to replace the pump was over $300 for just the pump, and would have been more with the labor.
No, I would not recommend this to a friendDerelict Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't dry the dushes and it automatically opens on its own. Worse design ever, should have stayed with Bosch!
No, I would not recommend this to a frienddishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very fast installation, guys did a good job, very happy
I would recommend this to a friendThis is great stuff.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing looks great! Can’t really tell how it works, as it is still sitting in my garage. My 4th appointment for the install is next week. Let’s see how that goes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
We apologize that your experience with the dishwasher was less than ideal. We appreciate all observation that helps us understand how to improve our products and services. Thank you for taking the time to leave this review.
You can contact our BestBuyCustomer Service department at (888) 237-8289, available 24 hours a day for follow-up on the install team.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144800366
Have a great day.
^Charles
WORST dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the worst dishwasher I’ve ever had. Can’t put drinking glasses or travel coffee mugs in the top bin without lowering it which then prevents dinner plates fitting in the bottom. The silverware holder holes are so large that the silverware drops down and the drawer can roll in. It’s very loud as well and the controls are not responsive. Kicker is we can return it but BestBuy wants us to wrap it back up and send back via UPS.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Richard,
Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
-Ricardo
Awful
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only positive thing I can say is that this dishwasher looks nice. Beyond that - multiple pieces have broken off inside within a few months, it makes a horrific creaking noise when it is opened and closed and the material and build quality is terrible. I asked Best Buy to rectify, and basically got a shrug. Someone should replace this for me, but I won't hold my breath.
No, I would not recommend this to a friendWont last
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke and started leaking just after the 1 year warranty expired.
No, I would not recommend this to a friend