Customer Ratings & Reviews
- Model:
- DW80B7070UG
- SKU:
- 6491914
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.5 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are delighted by the Bespoke Smart Dishwasher's quiet operation, excellent cleaning performance, and sleek design. Many appreciate the convenience of the third rack, ease of use, and ample capacity. However, some customers have expressed concerns regarding its reliability and occasional issues with the door. A few also mentioned long cycle times, size limitations, and improper installation.
This summary was generated by AI based on customer reviews.
Dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second time buying this dishwasher we had it in California but we moved back to texas.
I would recommend this to a friendMultiple Repairs
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ran into multiple issues in less than an year 1. Trays had to be replaced. 2. Support for trays to be replaced. 3. Now it show LC Error and the machine won’t run. I would not recommend this dish washer
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day, Pradeep.
We want you to be able to use your dishwasher for years to come.
If you are receiving the error codes LE or LC, it indicates that moisture is detected where it doesn't belong, even if a leak isn't visible or noticeable. In this case, there are some other things you can check by using the link below.
Dishwasher displays a leakage error code:
https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-displays-a-leakage-error-code
More details can be found on page 52 of the user manual:
https://downloadcenter.samsung.com/content/UM/202303/20230310165458734/DW7000B_DW80B7070_AA_DD68-00243A-01_EN_MES_FULL.pdf
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145665743) to help our team pull up your information when you message us.
Have a wonderful day!
—Vannesa
bespoke dishwasher
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too many options. takes over 2 hours for a normal wash. not my favorite. pull out drawer/racks seem weak, I'm sure it will break someday.doesnt easily roll. this model is unimpressive
No, I would not recommend this to a friendBrand response from Samsung
Posted .KristyG, I am happy to address your insight. Let us assist you in maximizing the efficiency of your dishwasher.
Below is a link to help you diagnose why your dishwasher takes time to wash and tips and tricks to load your dishwasher. Please click on the embedded words and watch the video included.
Dishwasher takes time to wash
https://www.samsung.com/us/support/troubleshooting/TSG01001909/
How to load your dishwasher
https://www.samsung.com/us/support/answer/ANS00062443/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146059890) to help our team pull up your information.
Have a great day.
^Camille
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Complete junk!! I’ve had about three months and the thing won’t even power on!!! Extremely disappointed. I have already had the mother board replaced and that’s not the problem what else could it possibly be. I think I’ll be staying far away from Samsung as possible from this moment on. I hope no one else as experienced this problem it’s frustrating beyond belief. If I’ve only had it since November why won’t Samsung or Best Buy replace it instead of trying to fix something that is clearly unfixable.
No, I would not recommend this to a friendCrappy dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher washer won't start. I waited on the phone for an hours to speak to someone, but they never picked up.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having an issue with your dishwasher as it won't start. We appreciate your patience in dealing with the situation and we do apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have, We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001914/ to guide you if your dishwasher does not turn on.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01000965/ if your dishwasher does not start or fill water.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher+&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144606258.
-Noraina
Do not buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher is terrible, track for the track wont stay on, hard to roll in and out, wouldnt recommend
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand it can be frustrating if some of your dishwasher's parts malfunction, brady. We want to speak to you directly to offer support and see how we can help you fix the problem.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147245367, to help our team pull up your information when you message us.
Have a great day.
-John
Good product but does not have panel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is good but it comes without the front panel and the salesman either lied to us or does not know the product he was selling. We had to wait for over 2 months to get the panel for the dishwasher
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate you taking the time to leave us a review about the overall experience of purchasing this Samsung dishwasher.
To better assist you, please get in touch with our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
-Angelica
dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this color and it will look nicely with all my other appliances
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a champ I love the stainless steel tub.
I would recommend this to a friendThumbs up!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t have it yet but can’t wait! Definitely a great upgrade!
I would recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not dry the dishes as stated. I feel like I spent the extra money for something that doesn't do what it's supposed to.
No, I would not recommend this to a friendOwner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dishwasher and got my family what they needed
I would recommend this to a friendVERY BAD SERVICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this dishwasher in Jully 22 and so BestBuy did not delivery the the product so far. They have made three appointment so far and none of them was succussed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this issue, don't hesitate to get in touch with our
BestBuy Customer Service department at (888) 237-8289, available 24 hours a day for delivery follow-up and feedback.
Reference Number: 1144753095
Have a great day.
^Charles
Don’t buy, leaks after warranty expires
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One year and one month after the purchase started leaking water. Apparently searching the web a common issue.
No, I would not recommend this to a friendNo good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alot of the time the dishes are not clean. Have wash the dishes 2 times
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Buddy,
Thank you for bringing this to our attention. We appreciate you informing us that your Samsung dishwasher does not clean the dishes. We apologize for the inconvenience the issue has caused you, especially since you have to wash the dishes twice. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
Here is a link to the troubleshooting steps to try when dishes are not clean after the dishwasher cycle.
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
The link below is a guide for improving your Samsung dishwasher's cleaning and drying performance.
https://www.youtube.com/watch?v=bajCw_H-njg
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144695654
Thank you, and stay safe!
-Angelica
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was installed today, and we haven't used it yet. We purchased based on reviews we read in consumer reports.
I would recommend this to a friendBrand response from Samsung
Posted .Hello jolo,
Welcome to Samsung! Thank you for choosing our company. I hope you are enjoying your experience so far with your Samsung Dishwasher.
If any assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144824641) and it will help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
^^Ross
So far so good.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Works well so far. So far so good.
I would recommend this to a friendBrand response from Samsung
Posted .Hi WayneR,
Thank you very much for your review on one of our products! Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
^Chrystel
Good dishwasher, Corporate best buy gets an F
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had samsung dishwashers and really like them. We got a linear washer last year and for some reason it stopped filling woth water. Unfortunately they disconnected it and had to get thos dishwasher which i one level down. The people in the store were great to work with and they did all they could, but .....corporate gets a 1 star.... dealing with corporate best buy was a pain, had to make several calls just to get things moving. I actually had to local store calling for me because i kept getting the run around. They also would not completely cover the warranty cost, if i could find a replavement straight across they would, but since discontinued i had to get a lesser model. So was told that would refund the cost of the old dishwasher, however, because of inflation, are now $200 more. They wanted me to pay the extra $200 for a lesser model. After hours of being on the phone, finally just talked to local store manager and they made up the difference....i didnt have to pay a removal fee for old but had to pay $150 installation fee for new. I should not have to pay anything for warranty work , including installation since they imstalled the old one too. Again local best buy bend over backwards for me, but corporate made it as hard as possible. So overall dishwasher great, corporate customer service gets an F.
I would recommend this to a friendBrand response from Samsung
Posted .Hi MichaelS,
We acknowledge the thought you put into sharing your review of your Samsung dishwasher. Input like yours supports our efforts to improve how our products serve customers’ needs.
For your records, your Samsung reference number is 1152284675.
Thank you for sharing your feedback.
Jeffrey
Samsung Care
Nothing but problems with BestB delivery & install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is about Best Buy's delivery & installation. I was left with the dishwasher half installed, hot water turned off with multiple useless calls to the store, online & to Total Tech & Geek squad. People kept telling me things that didn't happen like "we'll call you back", like "you will receive a credit for the installation". None of it happened.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question
or transfer you to your local store to answer your specific inquiry.
Have a great day.
Melardo
Not a custom panel DW
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The star rating is tied only to the fact that it is not custom panel ready. It only accepts Samsung snap in panels. If you have a custom cabinet panel front it won’t work with this dishwasher. And then it’s a real pain to return unless you are a plumber and no how to uninstall the dishwasher. Best Buy only sends guys who pick it up—they don’t know how to uninstall even though they installed it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We're happy to be of service, Backtees! We would like to inquire further about your unit to determine how we can help you better.
Please feel free to get back to us the soonest via the following options for assistance:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145310016, to help our team pull up your information.
Have a great day!
^Chrystel