Customer Ratings & Reviews

The star rating is tied only to the fact that it is not custom panel ready. It only accepts Samsung snap in panels. If you have a custom cabinet panel front it won’t work with this dishwasher. And then it’s a real pain to return unless you are a plumber and no how to uninstall the dishwasher. Best Buy only sends guys who pick it up—they don’t know how to uninstall even though they installed it.

No instructions and I got error message the third time I used it!! Had to call for repair

I've had it for 2 months and it already needs to be serviced. When i try to start a load it keeps saying it needs to drain for 1 minute then cancels the cycle. There is no water in it. Can't get it going. Reset from breaker not working. Will now have to schedule a maintenance call after barely a few loads. Unimpressed.

We have had samsung dishwashers and really like them. We got a linear washer last year and for some reason it stopped filling woth water. Unfortunately they disconnected it and had to get thos dishwasher which i one level down. The people in the store were great to work with and they did all they could, but .....corporate gets a 1 star.... dealing with corporate best buy was a pain, had to make several calls just to get things moving. I actually had to local store calling for me because i kept getting the run around. They also would not completely cover the warranty cost, if i could find a replavement straight across they would, but since discontinued i had to get a lesser model. So was told that would refund the cost of the old dishwasher, however, because of inflation, are now $200 more. They wanted me to pay the extra $200 for a lesser model. After hours of being on the phone, finally just talked to local store manager and they made up the difference....i didnt have to pay a removal fee for old but had to pay $150 installation fee for new. I should not have to pay anything for warranty work , including installation since they imstalled the old one too. Again local best buy bend over backwards for me, but corporate made it as hard as possible. So overall dishwasher great, corporate customer service gets an F.

I wanted the Bosch at 42db, but this one is not as expensive and has many of the features that the Bosch has (including a third tray for cutlery). I’ve only bought Bosch dishwashers and swear by them—but since this is a second home, I thought I’d try to save a little money. The problems I found, compared to higher-end Bosch dishwashers, are that (1) it doesn’t come with a leak-detecting hose; and, (2) it doesn’t come with a power cable and plug (!). I can sort of understand the former, but what does it take to supply a power chord? Oh, imagine trying to find one. But it has plenty of features and is very quiet. I would buy it again despite not having a power cable. Service at Best Buy is great! The guys loaded this into my Subaru wagon and were helpful throughout. I even got a Best Buy gift card that I used to buy myself a nice, little Kindle. Thanks.

I’d love to review it except every time I schedule a delivery you guys cancel it a day or two before and can’t provide a reason as to why

pro: cleans great, dries good. incredibly quiet. the stainless steel keeps fingerprints/smudges away con: the metal sticks that hold the plates appear flimsy, let's see how long they last. the rack for glasses should have a middle setting, on low big plates don't fit below, on high taller glasses rub on the third rack.

So far, so good. I’ve had this dishwasher about a month. Quiet and does a good job cleaning. It’s leaving a lot of spots on plastic containers but that may be the settings we’re using. We’re still trying to figure it out. Former LG unit lasted just 2 years and 2 months so we went with Samsung this time. We’re nightly users and it seems like we’re replacing dishwashers every 3-5 years.

This is a wonderful dishwasher, extremely quiet, you can’t even hear it running. Does a phenomenal job cleaning dishes that are just put in, not rinsed. I have not regretted this purchase at all, quick, careful delivery from the fine folks at Best Buy as well.

Great size and so nice and quiet, which is great when you run the dishwasher at night when everyone is sleeping

Glad I made the change, this dishwasher is really quiet (so quiet that I sometime forget if it’s on or not) ! The fact that it’s opening slightly at the end of the drying cycle is also something interesting that helps remove any post drying activity ! Definitively recommend it !

It washes very well, no problems so far. I would recommend to a friend.

Very happy with the product and installation Very clean disgn

Love our new dishwasher. My dishes have never been so clean. It is quiet I have to check to see if it is on. The installer was professional and clean.

Ease of use and bigger space with the 3 tier rack that cleans almost 99% of my dishes

Quiet, cleans dishes as it should, installation instructions not the best. I assume they don't really want DIY'ers. YouTube for the win.

Very good. Nuce and well washed. I am happy with it

I have been without a dishwasher fir a year and a half, wasn't sure if i was going to buy one but went in and i found one without a box and it was like half off so i bought it and i love it

Love it! Great price!! Super quiet! Couldnt even tell it was running!!

Very quite but the front door rarely stucks eventhough it is new.