Customer Ratings & Reviews
- Model:
- DW80B7070UG
- |
- SKU:
- 6491914
Customer reviews
Rating 4.3 out of 5 stars with 1016 reviews
(1,016 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Dry Quality4.5
Rating 4.5 out of 5 stars
- Cycle Options4.7
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are delighted by the Bespoke Smart Dishwasher's quiet operation, excellent cleaning performance, and sleek design. Many appreciate the convenience of the third rack, ease of use, and ample capacity. However, some customers have expressed concerns regarding its reliability and occasional issues with the door. A few also mentioned long cycle times, size limitations, and improper installation.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Quiet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love how quiet this dishwasher is and how clean it leaves my dishes.
I would recommend this to a friendRated 5 out of 5 stars
Great item
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product very quiet. Sleek design. Delivery was on time and professional.
I would recommend this to a friendRated 4 out of 5 stars
Elegant & Quiet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good, but it's been less than a month of near-daily operation. Our last Samsung Dishwasher lasted nearly 7 years, which is about their lifespan. I finally got the error code LC which means it's time for a replacement. During that 7 years it broke twice, once under the extended warranty and the other I was able to fix via a YouTube video. So far with this unit, we had one load come out with this grit on the dishes. We rewashed and it was fine. Since we bought Samsung black stainless steel, to coordinate we bought another one. Hoping this will last another 7 years.
I would recommend this to a friendRated 5 out of 5 stars
Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung appliances have consistently exceeded my expectations in terms of performance and innovation. From refrigerators to washing machines, their products showcase cutting-edge technology and sleek design. The smart features, such as remote control and integration with digital assistants, add a new level of convenience to daily tasks. The durability of Samsung appliances is notable, providing a sense of reliability that aligns with the brand's reputation. Whether it's the crisp display on their refrigerators or the efficiency of their dishwashers, Samsung has proven to be a reliable choice for those seeking modern, high-quality appliances that seamlessly blend technology with functionality.
I would recommend this to a friendRated 1 out of 5 stars
Great but only when it works
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this dishwasher for six months and honestly I love it. It’s quiet and it works great but it stopped working this week. Turns on but nothing happens. Makes me very concerned about longevity, even though it’s under warranty.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Matt, we recognize the importance of a functional dishwasher in your household. Let's get this taken care of.
Click the link and hyperlinks and watch the instructional video for tips if your dishwasher won't start.
Samsung dishwasher does not start or fill with water:
https://www.samsung.com/us/support/troubleshooting/TSG01000965/
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147014645, to help our team pull up your information when you message us.
Have a great day.
-John
Rated 4 out of 5 stars
Just Ok for the price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice looking dishwasher but some of the features are just not necessary. Like the auto open feature once the cycle has finished.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
The best dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is the best dishwasher, is programmable with your cellphone Alexa tells you when it finished And the installation very easy
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Samsung dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Actually this Dishwasher is eye-catching due the layout due can load lots of dishes and it contain adjustable rack that helps a lot. Basically, it’s extremely quiet during the cleaning process.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Life Span of 2 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: the black stainless steel. Cons: does NOT wash dishes well. Have had to run cycles several times before hand washing myself. Drying? Cups are NEVER dry inside. There have been times the door doesn’t even open when it’s finished. This is the second Samsung dishwasher I’ve bought in 2 1/2 years. The last one had issues draining, I had to keep opening the bottom to absorb water in the pipe to turn off the automatic drain feature. It just kept trying to drain over and over and over again. Tried to get it covered by Best Buy or Samsung and got no where. I bought another because the black stainless steel matches my appliances. I upgraded hoping this would wash & dry better, I was wrong. This one, suddenly has a knocking noise, and will not start. I called around to get a repair person, no one works on Samsung. Called Best Buy: $124 to make the appointment & come out. $149 to repair it, and that did not include the cost for parts. I am done with Samsung, figured it was better to buy another brand. Went with Bosch, it was the only dishwasher brand with great reviews, and I can call a regular repair person to fix it if I need to.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you for choosing Samsung for your dishwasher needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day!
-Kimberly
Rated 5 out of 5 stars
Samsung pleased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still pretty new but extremely happy with this dishwasher. Silent& cleans dishes very well.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Dishwasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my dishwasher. Quiet holds a lot of dishes. Would recommend this product to anyone that wants a dishwasher.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the upgrades easy to use. Very conveint to be able to use my phone!!!!
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Excellent!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase, works well and looks very nice
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Horrible appliances at bb and very bad geek squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible dishwasher. Bought only 11 months ago and broken. I buy 95% of my electronics from best buy with extended warranty etc. This is the second dishwasher that broke in 2 years. Bad luck and terrible quality from best buy. Looks like Samsung appliances are poor quality. Will never buy Samsung appliances again and definitely not from best buy. Geek squad and their extended warranty service let us down big time. Was supposed to be fixed close to 1.5 weeks ago.. still wait for some part…
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand the dismay about what occurred with the dishwasher.
You may contact us via the options below to speak with a live representative should you need to check the part's status.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Rated 1 out of 5 stars
Giant paperweight
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away. We bought this dishwasher in November of 2023 directly from Samsung. Within 6 months it broke, power shut off and water drained on the floor. We had Samsung come out to fix it for us. Technician told us that the part that was broken was most likely damaged prior to delivery or while being delivered. The part that is broken is leaking water onto the electrical unit which caused it to turn off. Also told us that we couldn't have caused the issue. We can't even see the issue due to its location, they had to open a panel to see it. Samsung is not helping us out at all with it and decided that it is not covered by warranty. So we're out around $700 for it and just have a paperweight. So do not buy this if you do not want to take the chance of it breaking and having to deal with Samsung customer service.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand that having a broken dishwasher in just six months can be frustrating, SarahK. We want to speak to you directly to provide support and see what options we can offer for fixing your dishwasher.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147038061) to help our team pull up your information when you message us.
Have a great day.
-John
Rated 1 out of 5 stars
New unit leaks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Diswasher starting leaking 2 months. I didnt select the appliances, they werein a package with a new house build. Samsung dispatched a factory authorized tech. 9 visits,2 doorsreplaced and 2 door seals later, and it still leaks! Samsungs response is to send the tech out again to replace the door seal again! I am so over this, we just want a replacement. I am going to cut my losses and buy another brand. Beware of Samsung appliances, they are the worst!
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DDoz,
We would like to assist you further with your concern.
Should you need further assistance with the dishwasher, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148369741) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
Rated 5 out of 5 stars
Nice purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Very happy with this purchase. Recommend this to a friend who purchased also. They are happy with the purchase also
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Perfect match
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a perfect match for the other appliances in the kitchen. The client is friendly. I would recommend it.
I would recommend this to a friendRated 2 out of 5 stars
Small part broke fir storm and no one supported it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review. We’ve had this bottle for about four years. It’s out of warranty. A part of the storm wash had started to leak  I had a tech come out and they said they cannot buy that part. It was a nylon washer  that sealed the tub at the storm wash .  it’s kind of a bummer to spend 750 bucls on a dishwasher and it not last five years. The technician suggested just coded with a silicone and don’t use the storm wash feature anymore.  I’ve gotten a few more months after doing that, but it still constantly having issues and does not clean as well. Will I buy another Sampson dishwasher probably every product in my house with Samsung and have no complaints but this dishwasher has been a he pain.  I am hoping it’s just a one off.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand the importance of having a working dishwasher to keep our dishes clean. Let us assist you.
To check the availability and compatibility of your dishwasher's parts, contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at  www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147116423) to help our team pull up your information.
Have a great day.
^Camille
Rated 2 out of 5 stars
Not user friendly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but adjustable shelves make you choose if upper or lower shelves will be useful to you. Take your plates to the store and load this. I don't think you'll choose this model.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, StormWash+, 42 dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi, Dawg,
Thank you very much for your observation of our dishwasher. Rest assured that we are working to improve our products and services with the help of your reviews.
Have a great day,
^Camille
























