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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1018 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Dry Quality

    Rating 4.5 out of 5 stars

  • Cycle Options

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,018 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    EAN

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation service - on time & complete including electric receptacle upgrade. Our dishes have never been so clean!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Worthy invest

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased open box item. I think it was returned because it is difficult to install. Though it took one hour to replace the builder provided Frigidaire unit, it cleans better, makes lower noise, looks better, dries better.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on black friday as a replacement for our leaking unit. It is a very nice dishwasher and so quiet that you can't tell it is running when you are standing by it. The countdown timer on the outside of the door is great and the Stormwash is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dishwasher I have ever owned. Fast, efficient and gets dishes very clean.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Samsung electronics maybe, Samsung appliances no!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for just under 1 year. Warranty from Samsung was worthless. They sent a technician and refused to service the unit based on an incorrect diagnosis (in my opinion). Sending it to the junkyard. Moral of the story, be wary of Samsung appliances and especially so if they find loopholes in order to prevent them from having to fix a unit that isn’t even 1 year old.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Smart but conventional

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does dishwasher is sold as having all these features but at the end of the day they all function very conventional or traditional way. If you move any racks then other things don't fit. For the rockstone hold in place steady.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      China, sharing your observation with your dishwasher matters. We are here to help.

      Here is a guide for tips and tricks on loading your dishwasher. Please click on every option to learn more. Kindly click on the embedded word and watch the included video.

      Learn the best way to load a Samsung dishwasher
      https://www.samsung.com/us/support/answer/ANS00062443/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151491135) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Noise level
    Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door is weird it doesn’t go all the way down without a ton of pressure. It’s quiet and runs well

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    OK Dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher is extremely quiet and does a good job of cleaning. The racks however are not easy to load and the bottom rack in particular does not have enough vertical rows. It seems as though an entire row is missing on the bottom rack so it does not work well for any type of dish other than plates and a few bowls. It does not come with the necessary adaptor to connect the water supply line which is very disappointing and necessitated a trip to the hardware store. For the price of the dishwasher why would it not include an $8 adaptor that is required to install?

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Biker68,

      We appreciate your time reaching out to us, and we are glad you purchased and chose our product. We apologize for the inconvenience of taking the time to go to a store to buy some parts needed for setting up the dishwasher. We understand the importance of having a working dishwasher, especially when doing our dishes during busy schedules. We will surely notate this feedback for better products in the future.

      For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
      https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https://www.samsung.com/us/support/

      The best way to load the dishwasher:
      https://www.samsung.com/us/support/answer/ANS00062443/

      If there is any replacement of your dishwasher parts, you may visit https://www.samsungparts.com/Default.aspx and search for your appliance model code. All available parts will appear, and you can purchase what you need.

      You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
      https://www.samsung.com/us/support/answer/ANS00076793/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/

      If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144716203

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    express servise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tuestday our dish washer stop working and Friday we had guests for dinner. We went to Best buy Wednesday morning, Samsung 24" was suggested by the salesman Frank , purchase including installation and Friday noon was the delivery and after an hour I had my dishwasher working enough time before my guests arrived. deseve 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had it for a couple weeks but seems to clean well. Have had a few pieces of silverware that have had to rewatch due to a film on them but other than that it’s all been clean.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    You have to buy it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most quiet and silent dishwasher that i had in my life

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 2 out of 5 stars

    Not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know we keep having problem getting it to work right. The water never drained when finished washing. Though the machine really nice looking and very quite. I just wish it works the way it supposed to.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We want to ensure your dishwasher functions at its best, xiuMai. Allow us to help you.

      Please refer to the resources below for solutions to your concerns with your dishwasher. Please click the link and hyperlinks and watch the instructional video (if available) for tips.

      Samsung dishwasher is not draining:
      https://www.samsung.com/us/support/troubleshoot/TSG10004498/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please include reference number 1151225136 in your message so our team can locate your information.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Quite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and cleans dishes very well. Love the heating element in this one

    I would recommend this to a friend
  • Pros mentioned:
    Third rack

    Rated 5 out of 5 stars

    Quick Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have yet to open the dishwasher, but we did a lot of research and we found this to be one of the most ideal. The third shelf, the smart dry. Best buy honored our price match we found on Samsung's website and were able to deliver the dishwasher quicker than Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Sleek silent machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice dishwasher, silent like a kitten sleeping, works wonderful and looks very clean and sleek in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung dish washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet when operating and I like the auto release feature to let out any excess moisture.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is quit and the auto release door at the end of the cycle is good and I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Third rack

    Rated 5 out of 5 stars

    Super quiet washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine. We previously had a Bosch... So we were not expecting much from this unit. But it runs so quietly you cannot even tell that it's running... And we love the LED status timer that appears on the front of the unit... when it's running. It disappears when the unit is off. Very clever and much progress since our original Bosch was installed in 2009. Also love the 3rd rack I highly recommend. Our girls who are in college even notice the changed unit....And they never notice anything relating to house appliances. Hah.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 2 out of 5 stars

    CHEAP and FLIMSY, broke after 6 weeks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This might be the worst dishwasher I have owned among the 15 places I've lived in my life. The racks are cheap and don't glide in and out smoothly. The top rack adjusts up and down, but really it just likes to fall down. The door doesn't stay horizontal when loading it until you get some weight on the bottom rack. Then, after only 8 weeks, it has thrown an error code THREE TIMES and stopped working.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We know how frustrating it can be to not have a working dishwasher. Let us help.

      Here is a link for troubleshooting steps for your dishwasher that displays an error code; kindly choose the one that matches and click the embedded words.

      Samsung dishwasher is displaying an error code.
      https://www.samsung.com/us/support/troubleshoot/TSG10004499/?msockid=08e6a45904c26b1f3477b061055f6aec

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149177374) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Samsung 24" Dishwasher

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Installation was simple. Love the automatic opening feature after it's finished with the cycle. Great value for the price.

    I would recommend this to a friend