Customer Ratings & Reviews
- Model:
- DW80B7070US
- SKU:
- 10886174
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.5 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
- Cons mentioned:Installation
Very Disappointed with Best Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher delivered and installed on Friday (two days ago). Standing water in the bottom. Online troubleshooting said water in the bottom was almost always an installation error. I called for service and the soonest is almost two weeks away. I will not be buying any more major appliances from Best Buy. Additionally, setting up a service appointment took almost wo hours. The iPhone chat app errored out and would not allow me to interact. The online chat was extremely slow as well. It's insane to pay this amount for a new product, have the company make the error with installation, and then have to wait almost two weeks to get it fixed. Would not recommend Best Buy. The dishwasher, to be fair, is great.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We understand how disappointed you are with your dishwasher's installation experience. To better assist you with this issue, please contact the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can either answer your question or transfer you to your local store to address your specific concerns.
And should your dishwasher is not draining, please click the link and hyperlinks for steps to take.
Samsung dishwasher is not draining:
https://www.samsung.com/us/support/troubleshooting/TSG01001363/
Have a great day.
-John
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The placing of dishes on the top racks is awkward. Will.take practice to make that work.
I would recommend this to a friendSamsung dishwasher
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything has worked great, i have zero complaints
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it has been the best dishwasher I have ever purchase.
I would recommend this to a friendGreat dishwasher
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this around 3 months ago best dishwasher I ever had
I would recommend this to a friendAmazing D
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Appliance has done everything I expect it to and is meeting all my expectations.
I would recommend this to a friendAo far good!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have less than two weeks now and so far so good.
I would recommend this to a friend- Cons mentioned:Installation
Horrible experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to wait for two months to get the order. The installation was not done proper. No I am reaching out for the missing part. Thought the product is good
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We understand what you've gone through with your dishwasher's installation experience. To better assist you, don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to inquire about correcting the installation and follow up on the missing part of your dishwasher.
Have a great day.
-John
Samsung dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great and the installation guys were wonderful.
I would recommend this to a friendGreat Dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that it gives a countdown to conpletion and that the start can be set on the app
I would recommend this to a friend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great unit, perfect fit, easy do it yourself product
I would recommend this to a friendSuper silent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first I was a bit hesitant about my purchase but now I'm grateful I made the right choice
I would recommend this to a friendApp
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the app. Takes away the guesswork and notifications are helpful.
I would recommend this to a frienddishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.original was damaged they are going to replace in a timely fashion
I would recommend this to a friend- Pros mentioned:Cleaning performance, Noise level
Love the dishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishes come out spotlessly and clean. Nice features to control how it cleans and dry. Also very quiet.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Looks beautiful , cleans great !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good . Love it ! It’s very quiet !! Cleans very good . Overall it’s great . Very pretty in my kitchen .
I would recommend this to a friend - Pros mentioned:Design
my new dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks very nice but we have not used it to clean dishes yet.
I would recommend this to a friendBrand response from Samsung
Posted .Good day, TrudyE.
We are glad to know that you are loving your new dishwasher.
If you require assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Have a wonderful day!
—Vannesa
Good dishwasher with nice smart features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good product. Does not dry plastic items as usual like any other dishwashers.
I would recommend this to a friendGreat washer very happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Struggled with getting it started at first, wouldn't release the soap but reset it and now works great very happy with purchase
I would recommend this to a friend- Cons mentioned:Reliability
Purchase it to match my other appliances.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't run a full cycle after only a few weeks. I am returning it for a different brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
Thank you for choosing Samsung for your dishwashing needs. We completely understand the disappointment you have gone through, and we are saddened that you are returning the product. We would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
-John