Customer Ratings & Reviews
- Model:
- DW80B7070US
- SKU:
- 10886174
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.5 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Nice dishwasher
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to go in a flip house. The product is very nice quality. Would buy for a personal property.
I would recommend this to a friendWorth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great dishwasher. I love the fact that it’s a smart dishwasher and can be controlled by your phone/app. Definitely worth the price.
I would recommend this to a friendTotal awesomeness
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is great. Washes the dishes so good. I like the wifi option too.
I would recommend this to a friendSamsung Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and works great! Lots of room for dishes, love Samsung appliances!
I would recommend this to a friend- Pros mentioned:Cleaning performance, Noise level
Do not recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Positives: cleans and dries well and is super quiet. Unfortunately it leaks nearly everytime it runs. I just scheduled my second service call with Samsung. Never had a problem with any previous dishwashers.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We are pleased that your dishwasher cleans and dries well. Let us help you with the leaking on your dishwasher.
We must check the leveling legs, drain hose and water supply hose for severe leaking.
You may refer to these links:
A dishwasher is leaking: https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking
Water supply requirements: https://www.samsung.com/us/support/answer/ANS00080767/
Level your dishwasher:
https://www.samsung.com/us/support/answer/ANS00080768/
A complete video how to install your dishwasher:
https://www.youtube.com/watch?v=-uPbp-zAM-k
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number, 1145758242, to help our team pull up your information.
Have a great day.
Melardo
Wonderful machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was quick and amazing. Install was easy, and I absolutely love the functionality of this dishwasher.
I would recommend this to a friend- Pros mentioned:Noise level
Doesn’t dry dishes well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher was a higher end one & it really doesn’t dry the dishes all that well. It is very quiet, which is a great feature.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how the dishwasher's performance turned out to be. Let's get you assisted, ArdathH.
To ensure the dishes are completely dry, we highly recommend following the step-by-step instructions from the link below and visiting the embedded links for further help.
Samsung dishwasher does not dry the dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147545802, to help our team pull up your information.
Have a great day!
^Chrystel
Great dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the stormwash setting, it really gets all stuck on stuff off with no problem.
I would recommend this to a friendGood product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for a very good price, highly recommend
I would recommend this to a friendWorks nicely
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works well and I like the settings. I feel like I’m bending down quite a bit compared to my old one.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Cleanest dishes without handwashing ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like this product all the way around from the wifi link for updates on the cycles to just how clean the dishes are! Top shelf is a life saver for straws and long handled utensils. I never would have thought id be leaving a review saying how cool my dishwasher is but here i am! We love our new dishwasher and Bestbuy for offering top of the line products at the most reasonable prices on the market!
I would recommend this to a friend Samsung Stormwash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One than one technique to wash the dishes , heavy , light , has ‘em all
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water stains remains on door even after washing making it look ugly
No, I would not recommend this to a friendBrand response from Samsung
Posted .KiranM, we understand your frustration if water stains are left on your dishwasher door. Allow us to help.
Please refer to your user manual for tips and tricks on cleaning and maintaining your dishwasher to keep it in pristine condition. Turn to page 41, "Cleaning (Exterior and Interior)."
User Manual
https://downloadcenter.samsung.com/content/UM/202407/20240725150612536/North_America_DW7000B_WEB_DW0005_English_240710.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151677516) to help our team pull up your information.
Have a great day.
^Camille
The dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how quiet the dishwasher works! The stainless steel is so easy to clean! The design of the drawers are very simple and good
I would recommend this to a friendStorm wash feature
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Storm wash feature saves so much time. Also has adjustable cycle times
I would recommend this to a friendGreat Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing upgrade from what I had, definitely recommend
I would recommend this to a friendDishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product leave all dishes clean and dry, when it finished door I’ll open
I would recommend this to a friendVery sleek dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with this purchase the fact that you can connect your applaince to the WiFI just says it all. This applaiance is future proof!
I would recommend this to a friendDishwasher might be ok, customer support is awful!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am unhappy with the dishwasher - though that could be taken care of. Customer support is, however, HORRIBLE. I bought this dishwasher 6 months ago and from the beginning to door operated very roughly - felt like something was scraping. The release feature at the end of a cycle did not work because of that, only cracking the door about 1/2 inch. I thought it might break in over time but I finally called to have them take care of it - the unit is still under warranty. Samsung sent out a technician who confirmed that the hinges were the problem and then connected with Samsung HQ. After he showed them the evidence over a video call, the remote person declared "physical damage" saying that it would not be covered under the warranty. They offered no evidence of any physical damage. I've since called customer support and they have now shifted their reason for not covering it to "installation error" saying the space is too small. The tech who was here verified that there was ample space on either side of the dishwasher. Changing the reason for not honoring the warranty when they could not justify their first diagnosis is a pretty big smell. So in summary, the one year warranty is a total sham. They are simply saying that they will not honor the warranty.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Conelia, we understand your disappointment with the reason provided for not covering your dishwasher's concern by the warranty. We want to speak to you directly to offer support and see what options are available for your dishwasher.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147059923, to help our team pull up your information when you message us.
Have a great day.
-John
NEW DISHWASHERS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad these 2 dishwashers were available to order--looking forward to installation in several months in my under construction home!!
I would recommend this to a friend